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iContact Reviews & Product Details - Page 21

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


HH
Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

iContact Pro is able to gather new leads and send out emails without needing me to be directly involved. I can send out emails and perform general marketing tasks at any hour, which can be great when dealing with contacts that may be in different time zones. I can organize all of my email scheduling ahead of time. I also like that we can get analytics based on contact activities, which allows us to know how our campaigns are performing. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It has been a mostly good experience for me using iContact Pro. I occasionally run into some email editing issues, but that hasn't really been a significant problem. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Even though you can make edits to the email designs, if you start out with a template, I would avoid making too many edits so help ensure that the email appears properly in more email clients. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I can use iContact Pro's automation features to send out emails in a timely fashion that best suits the schedules of specific contact groups. We can also categorize emails so that only certain groups receive them. We're able to be more efficient with our email blasts and have generally had a higher click rate due to the analysis of the iContact Pro data. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

Easy user experience its very friendly to navigate Review collected by and hosted on G2.com.

What do you dislike about iContact?

UI Design is not very modern and not in terms with the market Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Simple, affordable email marketing can be easily done Review collected by and hosted on G2.com.

LT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

Automatically sending lists with content picking from our website, this tool helps us to can provide the clients the current news without having a big work. The social media connections are very helpful and the placement and cost control on social media accounts works good. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The list and graphics for the breakdown of ssubscriptions is imprecise. Subscriptions on social media accounts, with the plugin aren't working often. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Sending our clients the newest products in a classic mail newsletter and with pop-up messages and banner advertising on social media channels. Controlling of the subscriptions and the general experience of the user - as opened mails and unopend and bounced mails. Review collected by and hosted on G2.com.

JG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about iContact?

This is a wonderful marketing automation system.

The features of iContact Pro are brilliant.

iContact Pro is simple to Manage.

I like the professionalism of the staff members of iContact Pro.

iContact Pro is user-friendly to use.

I like its intuitive interface.

iContact Pro makes marketing easy. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I cannot dislike iContact Pro because it is simple to manage.

iContact Pro doesn't have flaws.

It is a flexible software to use. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

iContact Pro is helpful to use.

I like to use iContact Pro because it is helpful and friendly to Manage. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact Pro is beneficial because it solves our problems.

iContact Pro has great features.

I like the professionalism of iContact Pro.

The best tools for marketing automation. Review collected by and hosted on G2.com.

Anuj N.
AN
Research Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iContact?

One of the best software to send bulk emails for marketing campaigns. It also provides a statistics dashboard for insights. The interface is easy to use. The best part is that it has hundreds of email templates. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Deleting the contacts is sometimes a headache. The more the contact list the more is the price. Hey Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Sending out bulk emails for marketing purposes. It is a great way to notify employees of any announcements. Review collected by and hosted on G2.com.

TS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iContact?

Ease of Use

Customer Service

Features

Value for Money Review collected by and hosted on G2.com.

What do you dislike about iContact?

There is nothing that I would cite as disappointing about this software Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you are getting started in building your platform out it's pretty easy to work with. As you explore other products you may find that you wish it had more functionality. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

IContact makes working and reaching thousands of contacts simple thanks to the intuitive interface it makes available to us. It allows you to send emails in each advertising campaign that we undertake unlimitedly and your technical support is 100% effective always attending to every requirement that comes along the way Review collected by and hosted on G2.com.

Ivonne H.
IH
Market Analyst
Cosmetics
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

IContact makes working and reaching thousands of contacts simple thanks to the intuitive interface it makes available to us. It allows you to send emails in each advertising campaign that we undertake unlimitedly and your technical support is 100% effective always attending to every requirement that comes along the way. In a few minutes it is possible to mount an email with the help of predesigned templates that allow you to simply fill in and get results immediately. To handle IContact it is not necessary to have great knowledge in HTML language. In addition, the drag and solar function makes everything look easier. Review collected by and hosted on G2.com.

What do you dislike about iContact?

We had some problems with template reformatting when we opened the software from our mobile devices. Sometimes they do not adapt to the phone screen. However, we have contacted the technical assistance service to report these failures and they have helped us. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

IContact is aimed at those bold people who recognize email as an alternative to marketing. Although social networks have become the favorite space to offer the services and products of any company, you cannot forget the email that has undoubtedly become the main work tool of the majority of the population. With IContact your company will be able to position itself and the best thing is that you can manage the software yourself. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

IContact has allowed us to get to where it had not been possible before. Today we gain ground in email marketing and reach thousands of contacts which has resulted in a greater positioning of our brand and in the rapid increase of our sales. Personally I am pleased with everything IContact has given me. It has helped me to grow professionally and my business has allowed greater profits. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iContact?

iContact is a very user friendly tool loaded with lots of features. Segmentation, personalisation, templates option. A must tool for every start up Review collected by and hosted on G2.com.

What do you dislike about iContact?

Need to improve on Creation of Form, should have robust inbuilt programming language for Personalisation. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

One of the nice tools available in Market. Would really suggest to start ups. User freindly, many features and good client servicing Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are using it mainly for B2B Communications. As the emails are not so personalised and the users are not the subject matter experts in Email Marketing, icontact help in easy building of the communication and provide necessary insights Review collected by and hosted on G2.com.

Response from Customer Support of iContact

We appreciate your review!

We are excited to hear you are enjoying our segmentation and personalization features. These tools allow you to focus on specific groups of contacts, and give your messages a more customized look and feel.

Thank you for your feedback about reporting on different segments. This will be passed along to our Product Management team so that it can be reviewed for possible updates in a future release.

Anna P.
AP
Advertising Specialist
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like your free email design resource, it has re-designed templates that make advertising a challenge, plus I can upload my own designs, and create very own emails, it has a new range of designs called Lookbook, it has content calendars to help me with my campaign planning, a subject line guide to make my emails noticeable, and now with the types of emails that stand out in the inbox. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I don't have to complain about I contact has everything I need, and good technical service Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I recommend I contact for companies and people who want to make campaigns, advertising bulletins of any kind, and send them chain to many emails has a wide range of prices depending on the amount of advertising you want to send is excellent. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

with I contact I have created a series of newsletters for a campaign to raise awareness of bullying, using their own designs and platform, I have sent it to various emails with the automation tool I Contact, I could subtract the contacts of my company and save them in I contact, see statistics of who opens and clicks them by clicking Review collected by and hosted on G2.com.

Jeff B.
JB
Tax Practitioner
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review