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iContact Reviews & Product Details - Page 20

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PY
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact always has great customer service and I have always been able to chat a representative no matter the time of day. I like being able to see how many contacts opened our emails. Review collected by and hosted on G2.com.

What do you dislike about iContact?

iContact is very surface level. It isn't possible to do simple things, like drag a graphic to where you want it to be, or to wrap text around a photo, and text formatting options are very limited. It is also very difficult to add contacts to certain lists. There are lots of limitations to things that I believe should be simple and automatic, and I feel as if I am constantly jumping through hoops to achieve simple tasks. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you have complicated, in depth email marketing goals, iContact is not for you Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have been able to send mass emails to our whole contact list with one click which is helpful. It is also nice to see what percentage of our recipient list is even opening the message. Review collected by and hosted on G2.com.

LV
Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Templates are very helpful for quick emails! Review collected by and hosted on G2.com.

What do you dislike about iContact?

Actually the new updates are great, don’t have any complaints. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Customer/client reach Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

We like that you can send either html formatted emails of plain text emails. Review collected by and hosted on G2.com.

What do you dislike about iContact?

We wish that there were more email templates. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Try a demo first. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Managing email distribution. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Great platform and easy to use with lots of tools Review collected by and hosted on G2.com.

What do you dislike about iContact?

Have not really had any dislikes honestly. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Mass marketing for our new business at scale Review collected by and hosted on G2.com.

KO
Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Very helpful with sending out emails to mass amounts of people. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The confirmation to send emails can take awhile sometimes. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Very helpful, user-friendly, and simple. Review collected by and hosted on G2.com.

Morgan G.
MG
Manager of Sales
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The tools are very good and allow excellent control of emails, sent files and conversations. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There are no tutorials in Spanish, and it is difficult to get information online to answer questions, forcing you to turn to customer service for any questions. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

it was used to manage emails for online classes and distance courses. With this, emails were sent to the students with study guides, as well as information about the courses, reminders or information about important dates (end of levels, completion of courses or deadlines for payment) Review collected by and hosted on G2.com.

Tory R.
TR
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iContact?

iContact, in coordination with Salesforce, has allowed my marketing team to create professionally designed and aesthetically pleasing content to send to our contacts and leads. I like its simplicity and availability of well designed templates. There's not a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes when you copy and paste content from an outside source, the formatting gets extremely messed up and that's frustrating. It takes more time than I'd like to re-enter a bunch of information. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Explore all of the different features of iContact before diving into creating campaigns. I suggest to watch a few tutorials as well in order to fully grasp its variety of capabilities. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact is allowing my team to reach our contacts and leads quite effortlessly. We've found our campaigns, especially around webinar, have been highly successful with this platform. The detailed reporting has helped my company make informed sales and marketing decisions. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

email templates and somewhat easy to compose emails Review collected by and hosted on G2.com.

What do you dislike about iContact?

cost, formatting between desktop/mobile versions of an email seem a bit off Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

none Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

relationship mgt? marketing of services. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Easy to put blocks into emails and make them look very professional! Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes seems to get stuck in recipients spam box Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

easy to contact many people at once. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you for your feedback! It's great to know that our email designer works well for you.

Harold G.
HG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Great Customer service • Ease of use • Flexibility • Can se my own HTML • Good segmentation • and best of all. High open rates Review collected by and hosted on G2.com.

What do you dislike about iContact?

A little expensive to use large volumes of data. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Excellent features for people with some experience. Would also recommend to Newbies willing to learn. Not for those looking for an ultra simple solution Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

They are a complementary ESP to my main one which is Ongage. High open rates on dormant data Review collected by and hosted on G2.com.