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1,236 iContact Reviews
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iContact always has great customer service and I have always been able to chat a representative no matter the time of day. I like being able to see how many contacts opened our emails. Review collected by and hosted on G2.com.
iContact is very surface level. It isn't possible to do simple things, like drag a graphic to where you want it to be, or to wrap text around a photo, and text formatting options are very limited. It is also very difficult to add contacts to certain lists. There are lots of limitations to things that I believe should be simple and automatic, and I feel as if I am constantly jumping through hoops to achieve simple tasks. Review collected by and hosted on G2.com.
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The tools are very good and allow excellent control of emails, sent files and conversations. Review collected by and hosted on G2.com.
There are no tutorials in Spanish, and it is difficult to get information online to answer questions, forcing you to turn to customer service for any questions. Review collected by and hosted on G2.com.
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iContact, in coordination with Salesforce, has allowed my marketing team to create professionally designed and aesthetically pleasing content to send to our contacts and leads. I like its simplicity and availability of well designed templates. There's not a steep learning curve. Review collected by and hosted on G2.com.
Sometimes when you copy and paste content from an outside source, the formatting gets extremely messed up and that's frustrating. It takes more time than I'd like to re-enter a bunch of information. Review collected by and hosted on G2.com.
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Great Customer service • Ease of use • Flexibility • Can se my own HTML • Good segmentation • and best of all. High open rates Review collected by and hosted on G2.com.
A little expensive to use large volumes of data. Review collected by and hosted on G2.com.