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iContact Reviews & Product Details - Page 19

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Lindsay  M.
LM
Senior Account Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

We are happy and satisfied customers of iContact; this tool has helped us to establish customer’s relations and removed barriers on communication that we were facing with our clients. Through this application we are capable of creating such an effective email that would always catch the customer’s attention. We believe that email is still an important mode of communication for exchange of information on professional grounds. And we are very concerned about its formatting as well, because a picture speaks a thousand words. Thanks to this tool that has allowed us to use its variety of template, which not only helped us in creating the effective mails, but also saved our time. Review collected by and hosted on G2.com.

What do you dislike about iContact?

We are not happy by its pricing policy which is based on the number of subscribers and restrict its usage for small organizations, moreover in terms of maintaining the contact list, we have faced some difficulties to delete unwanted contact and to fix and edit their details is also very troublesome. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

We will find it effective only for medium size business organizations; I do not think that large setups and small could get much benefit from it. Its only quality is designing the email in the short time. It did not find its integrations with other similar tools that make it a bit restricted in its operation. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Now we feel more convenient to deal with our customers by producing them the right content, this is all because of iContact. It has enabled us to carry out effective conversation with our customers, through its “iContact PRO”, that utilizing a single web page to ensure that our conversation goes on with a flow, by providing the relevant content to the audience. Review collected by and hosted on G2.com.

Alex W.
AW
Creative Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

First is very easy process for any user to adapt to the tool usability styles. The tool enables quick email sending to the different customers and keeping track to know the delivered mails. Assembling customers contacts and securely store them its another excellent plus about iContact.

The system provides the user with the ability of targeting the strictly the requirements, markets and even consumers. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The tool is very simple to use, straightforward services production and the help support offered its also the best. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

iContact is the best tool for customers information management, email sending and deliverability tracking and even excellent market targeting package. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Email sending, market and consumers targeting and securely management of customers important information etc. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iContact?

We integrate iContact with Salesforce and do it with ease. I use it to send mass emails to doctors, and it s wonderful. Review collected by and hosted on G2.com.

What do you dislike about iContact?

icontact for salesforce is not the same as just icontact alone, which is difficult because I feel some of the site coding does not transfer correctly. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

iContact is a great integration tool. If you have Salesforce, iContact can easily be used to send your clients emails and keep track of their opens, clicks, etc! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

sending mass emails to large lists of customers! Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

User friendly system & great technical support Review collected by and hosted on G2.com.

What do you dislike about iContact?

Like everything, Nothing to dislike!!!!! Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Major!!! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I am getting a lot of customers. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iContact?

Just redid user interface - nice, visual, easy to navigate. Drag and drop interface makes it easy. Dashboard view gives nice overview. Use primarily for monthly newsletter; can do split tests and report on metrics. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Don't like that visuals must be a certain size (maximum). Would be great if had built-in compression tool so could easily reduce size of graphics. UPDATE: Maybe they fixed the problem or I'm using smaller graphics, but this doesn't seem to be an issue anymore. Of course, there is a limit to the number of visuals you can store, so I regularly delete old ones so I can upload new ones. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I'm sure that many of the email tools are similar, but iContact is good because it's easy to use and there's no learning curve. And although we are a small user, there is support that is available. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Maintain contact with user bases. Need to improve open rate - would be helpful if iContact gave webinars on similar topics (their premium service assigns you an acct person who can help here, but my smaller clients can't afford this service). It is nice to be able to see every person who opened the email and what was popular (clicks). Review collected by and hosted on G2.com.

Christine L.
CL
Performance Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Easy gathering and securely storing different contacts list even for the different groups and perfect solution for sending like thousands of Emails to different customers.

iContact helps the user on realizing the send Emails and the Emails which are yet to be send and the ability of duplicate contacts deleting from the contacts list.

Easy targeting specific consumer, easy content tracking and reporting with iContact and it really supports several social medias platform for easy and smooth marketing and advertising. Review collected by and hosted on G2.com.

What do you dislike about iContact?

No main inconveniences on the product usage and its performance because its very friendly even to those new on the product. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Excellent and very easy Contacts management tool which provides the user the best and powerful features which provides the most productive services as well as enhancing the business production. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Contacts management and sending many emails to the customers, marketing and also data analyzing. Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Its easy to use so i use it alot for email Review collected by and hosted on G2.com.

What do you dislike about iContact?

The links do not always get accepted which takes time Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Its a good product Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It doesnt crash your email Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Drop and drag functionality, spell and spam check. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Need to add TikTok as an option for social buttons. Test emails often go to my junk folder. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact allows me to send streamlined messages to a segmented lists quickly and efficiently. Review collected by and hosted on G2.com.

AK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Icontact is an incredible solution for mass mailings, and for corporate marketing management, it is simply incredible, it has saved us too much time with its help system and help center application. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It is limited regarding templates, it does not have many for corporate emails, but laying out new ones can be tedious and complicated, it is not difficult but it does take some time to execute. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

In the past we had a less competent solution, and in comparison, we increased sales, we have more clients, and the human staff that works late is much less, I recommend trying it, you will not regret it Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It simply meets our help center needs, it is a comfortable and fast system to handle, it can be used with comfortable and fast systems, or not so advanced systems, its system requirements are quite low. Review collected by and hosted on G2.com.

Mohamed Habudeen F.
MF
Senior Quantity Surveyor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iContact?

One of the oldest best software for email marketing is Icontact . icontact still remaining in the top with lots of offer also it is very cheap and a free trial of 30 days is provided which makes all very comfortable before buying it.icontact simple and straight forward marketing software which provides many services in email marketing. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I felt storage is less ,email customation options are limited,fixing the mistakes made is difficult ,deleting the files is difficult,and. Spell check is difficult Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It is felt that icontact is good for small businesses ,great and reliable for small email marketing ,great customer support in small business.although the less space, renewing the old email is difficult, files loosing percentage is high are the problem we face while using Review collected by and hosted on G2.com.