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iContact Reviews & Product Details - Page 18

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Machinery
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about iContact?

Drop and drag ability, ease of use, ability to link email, social media, etc Review collected by and hosted on G2.com.

What do you dislike about iContact?

Would love to be able to upload a video instead of a link. Would also like to be able to color match with a dropper. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Love the ability to select certain groups or send to all for mass mailing Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Easy to use and integrate with salesforce Review collected by and hosted on G2.com.

What do you dislike about iContact?

Limited design options, it would be good to have a few more options Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Ensure you take the time to understand how the integration works and how to best use the analytics Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

East to integrate with our database and ensure all communication are streamlined with analytics as well Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Ease of use; ability to format emails and ability to see how good your campaign worked. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Nothing. I have been a 10+ year customer for a reason. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Think about price, number of subscribers and what message I want to send. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Outreach to many customers at once without being overburdened with time/approach. Review collected by and hosted on G2.com.

Fanny V.
FV
UX Lead & Content Strategist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Its clean, clear, polished, intuitive and modern interface has simplified the message creation. It consists of all necessary tools to play our roles effectively in our organization. The most inspiring thing about iContact is the interesting template which helps me in conveying my messages in a most professional manner. It comes up with additional features for adding photographs and resizing images as well. Review collected by and hosted on G2.com.

What do you dislike about iContact?

This amazing tool helps us a lot in meeting all our needs. It has diminished all the barriers that come across on our way while communicating with clients. Sometimes I face difficulty in reformatting templates when I had to use this software on mobile devices. It is providing all amazing technical support and services. I have no complaints about it yet. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It is immensely helpful and useful for all kinds of business whatever the stages and sizes of business will be. It will help you generate more powerful results. If you want to create error free content then iContact is surely the best choices as it consists of drag and drop editor. If you want to grasp the overall capabilities then I suggest you to watch available tutorials first. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It let us convey exact content to the customers. This leading software coordinates with Salesforce and gives professional look to our content. It has great value for money. So you must have this product. This tool helps us in automating emails that serves all marketing purposes. One can easily have it as it is the most affordable product. Review collected by and hosted on G2.com.

Meredith S.
MS
Director of Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The templates are generally easy to use and they look great - so many options to chose from. The reporting has an easy-to-follow breakdown of each list/email, and contact lists are quick to upload. The best feature is the fact that you can set each email to be from and go to a specific person, so the response is directly to them. This is fantastic if you're setting up marketing emails for individual sales people, which is mainly what we are using this for. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes the templates can be frustrating to use if you are trying to do a lot of edits or redesigns. I've had a few times where I totally scrapped an e-blast bc it was too difficult to edit - and that's saying something considering I am also a graphic designer. Most are fairly easy to use, though. Also, sometimes they limit the amount of contacts you can upload at once. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Excellent for everything from quick marketing emails to in depth monthly newsletters. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Mass marketing made very easy with iContact. We send multiple sales emails a month to get clients or customers interested, and this makes it much easier to do so without having to personalize each one from your own email account. It's super easy to use to send out for each sales person as well - allowing you to put their email as the sender/response person. Game changer. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I most enjoy the versatility of being able to schedule between phones or tablets or desk tops Review collected by and hosted on G2.com.

What do you dislike about iContact?

Sometimes the system upgrades cause us delays but they are few and far between Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Very versatile Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

All of our providers are now able to schedule their own clients Review collected by and hosted on G2.com.

Andrea R.
AR
Senior Account Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

We are happy and satisfied customer of iContact that is equipped with amazing tools such as drag and drop editor , this feature help us in creating error free content. More over it is very time saving tool and you can easily create your email campaigns. Also it has provided us ease in terms of “A/B testing”, that ensures us about the typing mistakes and scans the content for its authenticity. It has excellent and decent interface that provides wonderful services. Review collected by and hosted on G2.com.

What do you dislike about iContact?

We have found some space in its integration policy with other software that restrict its usage as we need to attached various files and we have to sometime search the data across those platforms and it becomes difficult for us to adopt other roots for inserting the files from the software. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

We will recommend it to only medium size organization. For small organizations its pricing policy is not suitable as it is based on number of subscribers and you have to pay more for less number of people however it is equipped with amazing features, especially testing feature that will allow you to send quality emails. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

This is an amazing tool which is very helpful for us in order to compose quality emails, that throws the impact of our organization on our clients. A relevant email is the best input for generating the output. Our sales and marketing department has taken much benefit from this application. Through this tool we are capable of providing the right content to our customers. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Easy to create templates, and unique content. Also, easy to maintain overall email list and create sublists. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The UI could be improved to be more user friendly. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have used iContact to standardize our communications, and drive increased participation in our events. Review collected by and hosted on G2.com.

Jose G.
JG
manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Its ease of use, the email design features are veru complete and let you make professional looking emails fast and easy Review collected by and hosted on G2.com.

What do you dislike about iContact?

Its way of handling bounces, but you would encounter that on any mass email platform. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

My communication with customers, sending offers and keeping in my customers minds Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you for your feedback about our features that you enjoy.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

The flexibility & options available for emails Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have not grasped the segmenting of emails. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you are looking for a great email marketing solution, iContact is perfect! Lots of easy to use templates, great pricing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

The variety of templates has made communication with donors so much easier & faster for me. Review collected by and hosted on G2.com.