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iContact Reviews & Product Details - Page 15

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Sports
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Easy to build emails using the app with supporting files Review collected by and hosted on G2.com.

What do you dislike about iContact?

Very limited fonts

Should be able to use Google fonts

Snail image file capacity

Delivery to ibnboxes a little low

Tech support Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Be sure you are ok with limited font use Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Reaching out to selected prospects to make them aware of our products.

We do get conversions from our emails. Review collected by and hosted on G2.com.

Martha M.
MM
Data Management Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

It is a tool that saves a lot of time and offers simplicity and an availability of well-designed templates, it allows you to send emails in each advertising campaign, the email creation function is simple with a good variety of available templates, also this tool that has analysis functions and capabilities to manage social networks, in a more effective way to increase sales and serve customers, it also has a large selection of tools to make a good design, also the user interface is very pleasant and easy to use . Review collected by and hosted on G2.com.

What do you dislike about iContact?

I don't see anything wrong with iContact, it is an excellent platform for email automation and offers a wide variety of well-designed tools. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It is very easy to use, ideal for companies that require mass email campaigns, I highly recommend using this platform. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

This program has an extremely immense scope, it keeps us updated with the statistics of our sent emails, it also helps us to be able to provide clients with current news, it has helped us to establish relationships with clients and it allows us to quickly create emails in just minutes. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about iContact?

Reasonably easy to navigate around and produce a good newsletter style email. the editor is pretty good. I do like the stats for who has accessed and read the email sent out. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Cloning emails to use again, maintaining the contact lists(need flexible import options) , importing images to use Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

getting marketing information to clients however due to email spam filters many do not get through so i use real mail now for medium term

marketing and i only use email for any immediate short term marketing...as only 20% makes it to customer on average Review collected by and hosted on G2.com.

Stacey C.
SC
Owner, Personal Life Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I love all of the the different themes, formats and the ease of use of the program! Uploading my own pics has been super easy! Review collected by and hosted on G2.com.

What do you dislike about iContact?

I can't find much to dislike. I would maybe say I still can not figure out how to customize my own themes. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I am reaching my entire list for education and marketing. I have gotten leads and even a client using the iCOntact platform. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

iContact has been fairly easy to use and if there are any issues their customer support is great. It is affordable. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Like all CRMs, there still is a bit of a learning curve. The negative side of having a simple CRM is that it might not have all the features that some higher priced CRMs have. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact is used for our monthly newsletter to maintain contact with clients and perspective clients. It allows us to send out a personalized email and track who opens it, and who clicks on links in the email. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The ease of use is there once you get used to the platform. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The segmentation of contacts can be troublesome and the WYSIWYG editor leaves a bit to be desired. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Sending out marketing emails rather than using SalesForce to do so. Review collected by and hosted on G2.com.

HC
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Responsiveness to questions or technical issues. Review collected by and hosted on G2.com.

What do you dislike about iContact?

We build emails in Salesforce, so I would like the builder to be more user friendly but am guessing it's because we're not building them directly in iContact. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Rely on customer support as much as possible, they will absolutely help and their answers are timely. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Lead generation and ongoing nurturing programs - iContact is our link to our database. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you for taking the time to leave this feedback for us Hannah, happy to hear our support team has been there for you.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

The ability to have all of you accounts under one central account is great. I do like how easy the system is to use. Everything is self explanatory, and I know we don't use the program to it's full potential. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It would be nice to see a dashboard of all the client folders in one report to see how each account is performing. This may be possible, but I will have to do some more research. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Would definitely make sure to meet with your account manager and go over exactly how and what you want to use iContact for. They can work to automate some things for you that you may not have known can be done. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Communicating with our customers to notify them of services needed and to make them aware of specials that we have going on through the month. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you very much for your feedback, its great to hear that you find our system easy to use and helpful to your operations.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I love how easy iContact is to whip together a newsletter! It is so user friendly and has great content! Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have not found anything that I dislike. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Love sending out newsletters to our patients in a beautiful template Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Helpful customer service and easy to use content builder. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Wading through drafts or templates can be confusing. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Helped me stay connected with numerous supporters in an organized way. Review collected by and hosted on G2.com.