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iContact Reviews & Product Details - Page 14

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


HH
Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Architecture & Planning
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iContact?

fornece as estatísticas, listas de contatos, mantém a lista de contato. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Exclusão dos contatos não é fácil e encontrar e remandar as mensagens não é simples. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Esse aplicativo é ótimo para pequenos negócios e pequenas enpresas. Consegue-se ter um provesso rápido para a criação de campanha. Review collected by and hosted on G2.com.

Michael W.
MW
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Site is easy to use and has been solid. Customer service has always been good (probably only used twice in 5+ years) Review collected by and hosted on G2.com.

What do you dislike about iContact?

Some sections of the site are old, you can tell some sections have been updated, some have not. Hoping the older sections I use don't go away. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Simple drip campaigns for clients looking for a cheap solution without the overhead of a more complex marketing automation system. Review collected by and hosted on G2.com.

CA
Recreation Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

All of my contact emails are stored in one place and I can send a private, personal message to all of my contacts with the click of a button. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The only thing I don't like is when you delete someone's email permanently, they can never ever receive an email again. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

All of your contact emails in one place. Get your information out quick with a click of a button. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Having all of my contact emails in one place is very convenient. Review collected by and hosted on G2.com.

DF
Senior Mortgage Advisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact is the easiest emailservice I ever used since I have been in business. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Outside of understanding how the program worked which was my learning curve, nothing really negative to say. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Staying connected to my customers Review collected by and hosted on G2.com.

Denise L.
DL
Public Information Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

The tools iContact offers are intuitive and easy to use. The cost is reasonable. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Occasionally a parent accidentally unsubscribes, and the parent must contact iContact Deliverability Dept. to get back on the list. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are a school district with eight schools, and each of our schools use iContact to send e-newsletters to families. We are able to track the success of our messages immediately. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

Easy to use. Easy to import and manage contacts. Easy to create messages. There are a lot of templates for people who aren't able to design their own email. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Removing contacts can be tedious. I've found it's better to unsubscribe a contact than delete them. Deleted contacts can be accidentally added back in. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I found upgrading the image folder to a larger size to be very helpful. The basic folder size can get crowded fast. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Consistently contact our customer base using email blasts. iContact has made releasing new products or advertising sales to our customer base easy and efficient. Review collected by and hosted on G2.com.

Jamie M.
JM
Project Support/Technology Coordinator
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

It is easy to create email sign up forms to post on our website. The templates are easy to use to create dynamic messages. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There is not an easy way to manage bounced contacts. You have to through them one at a time. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are a non-profit, member organization and this is a great tool to get information out to our members. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

I like how many options there are to track calls and record different things. Review collected by and hosted on G2.com.

What do you dislike about iContact?

How often it crashes. When it does, it is hard to get it back up and running some days. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

consider updating the system when there is a glitch across boards, so that we can not let bugs or other things slow us down in our everyday work schedule. I like the different options that Incontact provides, and my only complaint would be the frequent glitches. Such as not being able to accept calls, chats disconnecting and being very slow, outbound dialing failing, no time between calls before immediately accepting, and not being able to log out. With all of these combined, it does make the time we are able to spend on calls a little less. Yes, I can always log out, but these issues continue to come up almost if not every day. I do like the service, but wish that little bugs/issues like these can be looked into. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Communicating with customers, and other agents. Solving customer issues and connecting customers to different departments. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

For me, the best part is seeing who clicks, who opens, who shares---and who unsubscribes so I can find out why. It's an incredible marketing tool. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I've been using it for 9 years, so I think I've worked out most of my own bugs over time. I like it just the way it is--it doesn't need to be new or improved constantly. The basics work very well. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I am able to get out new information to my sphere very quickly, it's been highly beneficial to my business. I also like reviewing my growth patterns year over year. Review collected by and hosted on G2.com.

AS
M
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Platform is easy and intuitive to use and its easy to train people on Review collected by and hosted on G2.com.

What do you dislike about iContact?

It can be tedious to achieve the look we want. Also many of our sales reps will randomly be marked as do not contact--often. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It's an easy way to communicate with our dealers and reps quickly. Great way to disseminate a lot of information quickly. Review collected by and hosted on G2.com.