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iContact Reviews & Product Details - Page 13

iContact Overview

What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size


Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!


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Overview Provided by:

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
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Video Reviews

1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
1,236 iContact Reviews
4.1 out of 5

iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I like the ability to copy and reuse previously sent emails. Formatting and continuity are important to me and the ability to remain consistent in my communications to clients is paramount. Branding is key for me! Review collected by and hosted on G2.com.

What do you dislike about iContact?

limited segmentations, image library space Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I recommend iContact if you're looking for a user friendly, relatively inclusive program to reach your audience. With the option to store images and re-use prior sent communications makes creating very efficient. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We love being able to reach our clients on a regular basis to remain top of mind. Review collected by and hosted on G2.com.

MW
Marketing Supervisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iContact?

How easy it is to create great looking emails in a short period of time. Review collected by and hosted on G2.com.

What do you dislike about iContact?

After an update, some functionality was lost that could only be added back in with HTML code (so you need to have coding experience). Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

If you're looking for an easy to use email marketing platform with great support, iContact is your way to go. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are answering questions that clients and prospects have by sending content on recent tax law changes, which includes the three COVID-19 relief bills. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

It was a fast way to contact many people. I thought the email templates are nice and it was easy to send out newsletters and holiday marketing. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Deleted contacts after bounced. I would have like to keep the good ones and bad ones to filter them out but tech team deleted everything from my account. I would have liked it if someone consulted me before doing this instead of just citing spam laws and deleting every contact I have. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Make sure you are not sending out mass emails to leads and that everyone has signed up via your website or they will flag your account and delete everything. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Deleting of contacts without permission. Benefits - nice emails are sent out and trial email is nice to preview what it would look like. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I like all the templates they provide to get you started. I also like how easy it is to add contacts to lists and delete the ones you don't need anymore. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I don't like that I can't easily delete all my bounced emails at one time. I also don't like that there is no warning when the system is down, which has happened a couple times while I was trying to send out an email. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

IContact is helping me see how effective each email blast is by showing me the accurate open rates and details of what links they clicked on and when. I have realized that there are so many cool features that I haven't even used yet! Review collected by and hosted on G2.com.

Jerry v.
JV
Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iContact?

The iContact for Salesforce offered the functionality that was most valuable for our company. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The email builder was very basic, and unless you have HTML skills, it won't be very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Definitely a good platform to start emailing activity. If your company uses Salesforce, then having the integration is well worth the price tag. iContact also offers a marketing automation platform, iContact Pro, who's emailing capabilities are more extensive than in the standard iContact. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Mass emailing to prospects was too difficult and expensive through Salesforce, so we used iContact to automate and better track this activity. The benefit was obvious, in that we were able to send 5000+ emails from a platform that did not interrupt Salesforce activities, and the analytics were much deeper than what we previously had with Salesforce. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

iContact was very simple to pick up and use. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I couldn't accurately segment my email campaigns because the functionality wasn't there. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

It enabled us to establish a regular email approach, and helped us understand what we needed in an email platform. Review collected by and hosted on G2.com.

Bill R.
BR
Co-Publisher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I like that I can schedule several emails at a time. I also like that I can use past emails and modify them for my current needs. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have been using this for so long, there is really nothing that I don’t like. Customer support has always been great at figuring out how I can do but I want to do. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We have a very small staff so we need to work effectively to schedule several months of emails at one time. iContact allows us to do that. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thank you very much for this outstanding feedback Bill.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

iContact allows the user to create their own templates or templates from another form. iContact also allows multiple accounts on a single account with different folders and subgroups to organize the accounts. Review collected by and hosted on G2.com.

What do you dislike about iContact?

iContact links are cumbersome to add, especially ones from tinyurl.com. As always with any communications, double check that all links are working by previewing the form to be sent out. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Because this is through higher education, iContact allows a larger listserv to be used (over 300 emails), unlike Gmail or Outlook. The emails can be set up to have similar visuals to a webpage with links to keep viewers engaged. Also, receiving analytics on who opens the emails and what device is used can help tailor emails to the audience. Review collected by and hosted on G2.com.

Response from Carlos Petersen of iContact

Thanks for your feedback and it's great to hear about which features work best for you.

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

iContact is easy to use and the support has been great. I send out emails to over 400,000 reaches per month across over 20 sub accounts. It has helped our business by keeping us top of mind with our customers. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It would be great to be able to easily automate some future mailings. For example, send out an email and have it sent again in two weeks, and again two weeks later. Other than that, everything is perfect. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We've been able to grow our business from brand awareness achieved via our email campaigns. Additionally, we've been able to recruit new talent into our company as a result of the emails. Review collected by and hosted on G2.com.

BA
Dir. of Admissions, Marketing and Communications
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I find Icontact to be intuitive, easy to use, and flexible with design elements. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Contacts still remain within the system and count towards your overall use even when a contact has asked to be removed. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We use Icontact to send newsletters, invitations, announcements, and updates to a broad community of users. The contact lists are all separated and easy to navigate. I also appreciate the send later feature and template creation. Review collected by and hosted on G2.com.