iContact
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iContact
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4.1 out of 5 stars
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iContact Reviews & Product Details - Page 11

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iContact Overview

Editedit
What is iContact?

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact Details
Discussions
iContact Community
Languages Supported
English
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Product Description

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

How do you position yourself against your competitors?

In addition to our robust Marketing Automation platform, iContact differentiates itself in the market by every customer with:

A dedicated success manager
Unlimited access to award-winning technical support
The ability to hire a Strategic Advisor as personal email marketing consultant at a fraction of the cost
A 98% email deliverability rate so you are confident your emails make it to your subscribers inbox
The ability to grow with you since the application is powerful enough for lists of ANY size

Seller Details
Seller
iContact
Year Founded
2003
HQ Location
Morrisville, NC
Twitter
@iContact
22,561 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Description

We believe powerful connections propel business growth. So iContact designed intuitive tools for time-pressed professionals to send engaging messages in minutes. Because in today’s world, you need the “WOW” factor to break through the clutter and connect, and with iContact, WOW, you’ve got this!

HH
Overview Provided by:
Hank Hoffmeier

Recent iContact Reviews

JC
Jennifer C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy Peasy"
Like the ease of use to create and send.
Read more
MH
Mike H.Enterprise (> 1000 emp.)
4.5 out of 5
"Eunique Paths via Automation"
We do make special days even more special by automating personalized that triggers specific dates.
Read more
Aerel R.
AR
Aerel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Pretty good so far"
Email template controls and formatting, templates.
Read more

iContact Pricing

iContact Free
Free
Advanced
Starting at $14.00
High-Volume Sender
Contact Us
See all 3 iContact pricing levels
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iContact Media

iContact Demo - Easily Create Beautiful Emails
Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.
iContact Demo - Campaign Dashboard
Easily track campaign results for more profitable data-driven marketing
iContact Demo - Grow Your List with Customized Forms
Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.
iContact Demo - High Volume Sending
No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.
iContact Demo - Testing Made Easy with Split Testing
Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.
iContact Demo - Create Powerful Landing Pages
Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.
Answer a few questions to help the iContact community
Have you used iContact before?
Yes

Video Reviews

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Value to Price Ratio is Best In Market
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Love iContact
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iContcact is a great service!
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1,236 iContact Reviews

4.1 out of 5
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1,236 iContact Reviews
4.1 out of 5
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iContact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mary L. T.
MT
Author
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about iContact?

I’ve relied on iContact for over a decade to reach readers of my column on literature and the arts on the intellectual site Factsandarts.com. I do find the recent improvements, such as the ability to add a YouTube video well-worth what I am paying to get my essays out to my subscribers. No spam—so readers are fully protected. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I have had to learn how to use iContact’s new images and texts and how to edit—and to be honest have found it difficult, but have figured it out, mostly. Also when someone unsubscribes, I can never add them back—even if they ask me. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Major benefit is more readers for my column. Still working on using their images and formats that are supposed make things easier--and am doing a bit better at that. I wish I were better at this aspect and at getting help, but iContact is always there to help. Review collected by and hosted on G2.com.

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Verified User in Machinery
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iContact?

Outstanding reporting features, that are all in real time. This gives me an up to the minute view of how are campaigns are working! Review collected by and hosted on G2.com.

What do you dislike about iContact?

I wish the interface was a little smoother, and it had a more robust image editor Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

It's a good product. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Reaching clients and propsects Review collected by and hosted on G2.com.

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Response from Customer Support of iContact
Editedit

We appreciate you taking the time to write this review!

It's wonderful that you are so easily utilizing our reporting features. As you already know, it is key to see who is reading and interacting with your messages.

We also appreciate your feedback about a more robust image editor. We believe listening to our customers is an important tool in creating a great product, and are happy to take your comments into account for future releases.

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Share
Admin Approval Link
MB
Sole proprietor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Ease of use. Drag and drop elements. Strong customer support by phone. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It's difficult to manage contacts, especially who is opening or not. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Competitively priced, short learning curve, easy to use, and good tracking of resuts. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

I'm using iContact to cultivate and manage my podcast listeners and clients. The primary benefit is developing long-term relationships. Review collected by and hosted on G2.com.

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Share
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JC
Marketing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

Like the ease of use to create and send. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Dislike the lack of information on those that do not open. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Solving keeping in touch with old patrons. Benefit is to keep in touch with ease. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Aviation & Aerospace
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Easy to use interface and connects with Google Analytics well. I can't speak to how easy the creation and designing of templates is because we use code exported from another platform, but do you have access to the HTML code, which is immensely helpful when troubleshooting design issues. The management of contacts is quite easy as well. Our account manager is highly responsive when needed. Review collected by and hosted on G2.com.

What do you dislike about iContact?

You are unable to export metrics like click, CTR, opens, etc., in a report format, which is surprising, as this seems to be basic functionality that an email marketing platform should support. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We are able to reach over 160,000 newsletter subscribers on an immediate, weekly, and monthly frequency. Our newsletters end up driving about 15-20% of traffic to our website. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

Theninterfwace is easy to navigate and utilize. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Progress is sometimes not saved or gets corrupted. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

IContact is easy to use and gets the job done. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

We use iContact to reach out to clients and prospects. Review collected by and hosted on G2.com.

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Jeff S.
JS
p
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about iContact?

It goes quickly and reliably to my key audience. Review collected by and hosted on G2.com.

What do you dislike about iContact?

hard to put photos where you want them in the email text stream !! Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

helps short time available for marketing Review collected by and hosted on G2.com.

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MS
Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iContact?

The best thing about Icontact is the security, ease of use, and the customer service Review collected by and hosted on G2.com.

What do you dislike about iContact?

The templates available are pretty limited. Also, for schedule email blasting, there should be multiple time zones Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

I will highly recommend this tool to others Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

The tool is helping me in designing the email template as per my need or add some exterior template to it. Review collected by and hosted on G2.com.

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CS
E
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

Seamlessly integrates into my company's Salesforce instance without having to upload and download email campaign lists to another program outside Salesforce (unlike other email marketing tools). Also allows us to see click through rates in real time, including by individual contact.

Their customer service is available 5 days a week during East Coast business hours, they are always fast with response and will have someone on the phone walking me through fixing any issue.

Really great product! Review collected by and hosted on G2.com.

What do you dislike about iContact?

Few downsides that I have dealt with in using the email marketing tool. Review collected by and hosted on G2.com.

Recommendations to others considering iContact:

Determine what needs you have for email marketing, iContact will probably fit them. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Able to see individual email open and clicks in real-time! Review collected by and hosted on G2.com.

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Response from Carlos Petersen of iContact
Editedit

Hello Chase and thank you for taking this time to leave this really great and detailed feedback for us.

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Cheryl P.
CP
Gym Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iContact?

I like they way you can set up templates. They are very detailed. Review collected by and hosted on G2.com.

What do you dislike about iContact?

I don't like that it is sometimes not easy to use. Some items are a bit limited. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

Sending out seminar attendee emails. Getting link clicks. Review collected by and hosted on G2.com.

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iContact Categories on G2
Email Marketing
Email Marketing

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Pros and Cons Details
iContact