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easy to update contact lists, export when needed. like the ability to add contacts one at a time when needed, or can upload an entire list at once and add them to multiple contact lists at the same time for more targeted emails. Easy to schedule, change or update emails as needed. Once templates are created, it's easy to re-use and update those templates to send re-occurring emails monthly and weekly. Review collected by and hosted on G2.com.
Templates to create within Icontact can be tricky, either way too many graphics or very plain. When I have chosen pre-made versions within IContact, those never seem to send correctly and you cannot see much of the background pictures or graphics, so I have had to alter them quite a bit to make them look normal when sending. Also have had issues with templates showing different than in the previews for different types of screens, like mobile it seems to show very different than it shows in the preview window before it is scheduled. Recently updated some of our templates and there was a glitch that it would not let me type out the HEX color code. I found a way around it by clicking on another section that used that color, then it pops up in the previously used. Review collected by and hosted on G2.com.
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1,235 out of 1,236 Total Reviews for iContact
Overall Review Sentiment for iContact
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Creating beautiful emails is super easy with iContact. You can choose to start from a blank canvas and use your creativity (and brand guidelines) to create a high conversion email, or you can choose from many available templates. Saving your templates is also easy to make those weekly newsletters a breeze. Review collected by and hosted on G2.com.
The reporting features could use some work. iContact provides a great overview on an email campaign but there is no way to export that overview! I simply just take a screenshot, but I wish I could beable to format that report to my needs. Don't get me wrong, exporting data is possible, but only in a messy spreadsheet that takes hours to understand and sort through. There's a huge potential to improve in this area. Review collected by and hosted on G2.com.
I really rate its user-friendly interface that allows connection through the entire reach, contact and engagement process of a campaign. Love how it makes use of its feature-set including stunning email templates that attract like wow! Since implementation its been amazing for real, assisting me tangibly acquire business developing leads and prospects superbly. Where's there's been the need for, its been integrating with complimentary technology to get me across the line. The kind of platform i needed to make contact with for sure. Review collected by and hosted on G2.com.
It was a bit of hassle navigating at first, but user support came in just following fine, very responsive and on top of things. After frequent use i can actually vouch for iContact. Review collected by and hosted on G2.com.
iContact is exactly what i was looking for as a Marketer. A platform that doesn't dilly dally when it senses leads. It arranges itself superbly, reaches out with beautiful crafted emails, contacts precisely who you are especially targeting, helps get business onboard. A leading solution for us since implementation for sure. I've cone to appreciate how it conveniently integrates with client engagement tools too with frequent use. Review collected by and hosted on G2.com.
Occasionally it's got hitches since its internet dependent. But that comes with the territory i guess. Either way, customer support is always there to keep me focused. Much appreciated. Review collected by and hosted on G2.com.
If you've been having problems with your emails standing out, then its time you made contact with iContact. A solution i pleasantly discovered able to automate stunning emails with the kind of oomph you need to get noticed online. It's done a lot in terms of growing our target market since we set it up. Lot's of pre designed templates, funky drag and drop. Make contact if you haven't! Review collected by and hosted on G2.com.
Nothing to dislike. For me, its pleasantly easy-to-use, lots of amazing features. Integrates well with various applications we use in our line of work like Facebook, WhatsApp. Customer Support is better than most as well. I definitely recommend it. Review collected by and hosted on G2.com.
Its a much loved, user-friendly, easy-to-implement drag & drop email builder with very intentional marketing tools designed for you to precisely target, reach, contact, engage and sell. It sends unique communication relevant to each prospect! Every time i use it, it impresses me with its capabilities for attraction thanks to aesthetic templates and stunning outreach capacity. Review collected by and hosted on G2.com.
Can't say its disappointed me. Its has good support every time ive used it, good complimentary integration where its been short. its okay. Review collected by and hosted on G2.com.
As a previous popcorn user, I found iContact to be much more intuitive and easier to use, which is beneficial for training non-technical users. This is a must in many organizations and makes the implementation easy in some organizations with a large number of non-technical members such as academia.
The ease of use made it a tool to lean on frequently and allowed nontechnical users to take over the reins.
iContact has a fantastic number of useful templates and, with unlimited emails, is a great value for the money! Customer support also seems strong! Review collected by and hosted on G2.com.
Pages load somewhat slowly.
Weak options for scheduling.
Limited integration with Access.
More expensive than popcorn or Mail Chlmp for what we needed it for. Review collected by and hosted on G2.com.
The best thing i like about iContact is the great customer service it offers 24/7
I also like how it's easy to use and amount of features it offers me to maximize my email marketing effort
It's a good software to have. It saves time and money Review collected by and hosted on G2.com.
I can't think anything to dislike about iICONTACT. It's a great platform for managing email campaigns and building relationship with customers Review collected by and hosted on G2.com.
Totally love its easy-to-use tools that help design beautiful contact emails with personalized communication. Tools that help me attract potential clients, help me grow the business. It is a special marketing solution, easy-to-set up, with exceptional drag and integrates well with relevant technology. I intended to frequently use it! Review collected by and hosted on G2.com.
User support is sometimes underwhelming. So they should improve. Otherwise i rate it. Review collected by and hosted on G2.com.
The ease in which we deployed iContact's system was terrific. Only made better by the ease in which it was to use the software, keep our user database safe and secure, and the analytics from our marketing emails -- all made incredibly easy to use and reach thousands of clients, customers, and alumni. Review collected by and hosted on G2.com.
The analytical offerings when we first used iContact were a bit of a letdown. Though those seem to have been added on to, we could have used a bit more about open rate, user search intent inside of our emails, and a few more analytical tools around our campaigns. Review collected by and hosted on G2.com.
Unlike most of email marketing programs like Emma, iContact offers mobile applications for iOS and Android. It enables me to create, personalize and send high volume outbound marketing emails. Review collected by and hosted on G2.com.
Unavailability of freemium version is the only issue, but payment strategy is okay since it is based on pay per click (PPC). Review collected by and hosted on G2.com.
