IconCMO Reviews & Product Details

Icon CMO is cloud based, you can access it anywhere you have an internet connection. Mulitiple Users are able to access it as well so everyone in your office can be on the same page. The thing I value the most with this program is the amazing customer service. Anytime I make a mistake or I'm not sure how to do something I can call and the staff is there to help. Review collected by and hosted on G2.com.

I don't see a downside to using IconCMO. It is user friendly and very easy to learn. Review collected by and hosted on G2.com.

IconCMO is always very prompt with their responses. Even if they need to research or log in to our account, they always reply and say they are working on it. They are always willing to get on the phone with me and work through my questions together. Last year I had a big payroll issue, and without their help I don't know how I would have resolved it. Our Financial Secretary is also pleased with the ease of entering contributions and printing our contribution statements at the end of the year. We've been using IconCMO since 2020 and I found all the tutorials invaluable in implementing the software. In short, I can't imagine using any other software that might be out there. I am a fan for life! Review collected by and hosted on G2.com.

I can't think of anything that I dislike. Review collected by and hosted on G2.com.

Platform is simple to navigate, customer service is excellent Review collected by and hosted on G2.com.

There are no downsides. I am happy with the company Review collected by and hosted on G2.com.

Icon software keeps non-profit compliant with the IRS.

Icon Software is constantly improving the accounting process, reconciling bank statements and payroll, to be more user friendly and efficient. Review collected by and hosted on G2.com.

As far as our experience has been, there is no direct deposit of payroll. We have employees that have been requesting this. Review collected by and hosted on G2.com.

The fund accounting works great - especially for the price. Review collected by and hosted on G2.com.

.payroll does not do direct deposits

.reports are limited

.only inports data from selected banks

.does not inport credit card data

.does not allow for credit card sub accounts. We have one main CC account with several individual cards issued to different individuals. Review collected by and hosted on G2.com.

We have been using Icon for a number of years now and I have been impressed from the beginning. We switched to Icon from another church management program and the process was easy, especially with the help from their customer support people. We use it daily for all of our accounting and membership needs, and while it is very comprehensive, it is also easy to use. The very few times I have had a problem, customer support has always been excellent in resolving my issue in a single call. It has features beyond our needs, is frequently updated with new and/or improved features, is easy to implement, easy to use and integrates all of our membership and accounting needs into one awesome software package. I highly reccomend Icon to any church looking for a new software management system. Review collected by and hosted on G2.com.

I see no dowsides to the software, it fulfills our needs 100%. Review collected by and hosted on G2.com.

The software is very user-friendly, and the customer service is top-notch! I can honestly say I have never had better customer service with a program. I am very new to bookkeeping and I feel like I was calling every day to get help. I never felt like I was inconveniencing them or dumb for asking the questions. Review collected by and hosted on G2.com.

Maybe just the ability to customize more on the household page Review collected by and hosted on G2.com.

The staff at Icon are very quick to respond any time I have a question. Their answers are easy to understand and get straight to the point. Review collected by and hosted on G2.com.

When I send a group email from Icon it woul be great to have a reply all option. Review collected by and hosted on G2.com.

IconCMO was easy to set up, used double-entry accounting system and was the best product that had I found for the price in 2013 when we planted a new congregation in Fulshear. After using Quickbooks and Excel spreadsheets at another church, I found IconCMO much easier to use. Recording contributions was easy and the year end statements were a breeze. The product is continually updated with new features and functionality and pricing remains very reasonable. The payroll option and the ability to import contributions from Vanco was a timesaving feature that I wish we had used earlier. Review collected by and hosted on G2.com.

After using IconCMO for so many years, sometimes the enhancements and additional features take time for me to learn how to use and make me a little less productive for a short period of time. Review collected by and hosted on G2.com.

We like IconCMO because it is cloud-based and very accessible. Help Files, blogs and Customer Service all are provided as good resources for the best practices for managing a church member database. Review collected by and hosted on G2.com.

One must get used to the application's architecture and how to drill into the areas desired. Review collected by and hosted on G2.com.