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Icertis Contract Management Software Reviews & Product Details - Page 3

Icertis Contract Management Software Overview

What is Icertis Contract Management Software?

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million+ contracts worth more than $1 trillion in 40+ languages and 90+ countries. Go Beyond Contract Management. Experience Icertis Contract Intelligence.

Icertis Contract Management Software Details
Languages Supported
German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Turkish, Chinese (Simplified)
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Product Description

Icertis Contract Management Software empowers businesses to proactively identify and mitigate risks while providing comprehensive compliance and performance management capabilities.

How do you position yourself against your competitors?

The Icertis Contract Intelligence (ICI) platform is the single source of truth for commercial data companies that need to increase revenue, reduce cost, accelerate cash flow, and minimize risk. Named a leader in CLM by both Gartner and Forrester, Icertis today manages the world’s largest portfolio of contracts with a total contracted value of over $1 trillion for the world’s leading companies, including:

4 of the top 10 most valuable companies in the world,
5 of the top 8 biggest pharmaceutical companies in the world,
4 of the top 7 biggest software companies in the world,
3 of the top 5 biggest manufacturing companies in the world, and
4 of the top 8 biggest consulting services companies in the world.


Seller Details
Seller
Icertis
Year Founded
2009
HQ Location
Bellevue, WA
Twitter
@icertis
3,315 Twitter followers
LinkedIn® Page
www.linkedin.com
2,354 employees on LinkedIn®

GL
Overview Provided by:

Recent Icertis Contract Management Software Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Industry expert, tons of customization options"
Industry expert, tons of customization options. Used enterprise-wide for both buy and sell side, so it was nice to have one system across the orga...
WASEEM PASHA S.
WS
WASEEM PASHA S.Small-Business (50 or fewer emp.)
5.0 out of 5
"I have great experiance using this for creation of MSA SOW AND CHANGE ORDERS"
icertis Contract Management (ICM) is a leading contract management application developed by Icertis, a software company specializing in contract li...
kiran k.
KK
kiran k.Enterprise (> 1000 emp.)
4.5 out of 5
"Security assurence"
I like mostly for data transfer from intranet to internet by using ssl certificates. it's very secure for security prespectivitive
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Icertis Contract Management Software Media

Icertis Contract Management Software Demo - Intelligent Contract Setup
Intuitive, personalized, role-based experience for any type of user with flexibility models for complex organizations
Icertis Contract Management Software Demo - Contract Operations
Self-service contracting with intelligent contract negotiations and bulk processing for quick responses
Icertis Contract Management Software Demo - Governance Risk & Compliance
Proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s powerful compliance tools.
Icertis Contract Management Software Demo - Reporting & Dashboards
Improve visibility, reduce contract cycle times, improve negotiation outcomes and increase ROI with powerful dashboards and reports
Icertis Contract Management Software Demo - Analyze Obligations
Analyze obligations and fulfilments from customized reports- across users, contract types, status, and more
Icertis Contract Management Software Demo - AI Studio Dashboard
Analyze multiple sets of documents in a single action and generate contract intelligence for real-time decision-making.
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Video Reviews

81 Icertis Contract Management Software Reviews

4.2 out of 5
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Icertis Contract Management Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Icertis Contract Management SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MZ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

The contract authoring features and the search features to the Icertis tool suite really allow the various stakeholders to fully take advantage of the tool suite. Whether you are on the procurement team, legal team or commercial management team you will be able to search for key risk issues and deliverables. We are looking forward to seeing the impact of the AI features for vendor contract reviews.

The software is very helpful in finding and reporting on key attributes in the legacy contracts. Once the information is in the system, you will no longer have to do large "contract review" sessions to find out what was agreed to previously. You can just run a report on the areas that are concerning. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

The contract approval processes can get way too granular if you are not careful. There can be a number of loops and approvals that are required if stakeholders are not willing to delegate approval authority during the negotiation process. Additionally the email communications in the tool are quite chatty especially if you leave all of them on.

The downsides of the Icertis tool is that as it stands it does not fix broken processes in the contract review and approval process. And if the implementation team does not get the authority to improve the processes. Icertis will just replicate broken and inefficient processes. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

We have first used Icertis as a searchable and functional repository for the legacy contracts that we have agreed to in the past. We have been able to search and find numerous different contracts especially if they had previously been filed or named incorrectly. We have also used Icertis a lot to ensure that our current contracts were valid and that we did not mis renewal terms or contract expiry dates. Review collected by and hosted on G2.com.

KY
Purchasing Supervisor- Contract Admin
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Icertis Contract Management Software?

The best feature that we saw in the ICM is as follows: 1st: Clause comparison/Deviation, currently in Philippines most of Legal department reviews the whole contract manually thus it takes too long to review and can affect the end-user's SLA to publish the contract to the vendor. 2nd Readily contract template, since templates has already been reviewed and finalized by the Legal this fasten the processing on authoring a contract. 3rd is Version control/QR code, in a manual contract mostly all signatories needs to put their initials per page in order to secure authenticity thus it is also additional work for the signatories but with the ICertis help it each contract document has its own QR code and can be check thru phone with this the signatories safely signed in the last page of the contract. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

It is our first time purchasing a contract management system, We still don't know the downside of the system since what we experience is that the ICertis Contract Management Software is flexible and can accommodate all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

If you're company wants to improve your contract processing from manual to automatic process then be sure to choose ICertis Contract Management Software as they will help you to properly organize your system /process structure and will support you at any given time. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Mostly problems that has been solve by ICetris is as follows:

1. Setting up Standard Contract Template, In our company our legal team is compose of 10-15 lawyers, 3 out of 15 lawyers can received the same contract agreement for their review thus having different versions of the templates.

2. Clause Library/ Clause Deviation , With the help of Icertis Contract Management System this help our lawyers to know which clauses has been deviated and helps them to review the contract easily.

3. Audit Trail, if you are the end user you also need to know where did your request go, what is the progress, who has the current contract. This audit trail helps us to check the history and changes made in the contract.

4. Version Control , QR code help us to identify if the contract is authentic.

5. Organization Structure, Icertis also helps us to properly organize the structure for our contract by segregating them per process/BU's.

6. Setting up the Vendor's obligation, this help us to monitor if the vendor is complying with its requirements once contract has been executives. Also it helps us to see the completion milestone. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

The correct on the fly for the rules and the ability to handle third paper. I like that I can update rules with little system interruption. System is stable. System is very customizable. I enjoy that I can make user-feedback modification in short order, keeping the system reflective of the current environment and increasing user adoptions. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Week e-signature integration in comparison with the strength of the overall tool. Almost everything can be done on the fly except Contract Types. Woudl like bulk uploading to be easier. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Plan the implementation carefully. This is the best time to improve processes, not simply to implement ICM to your current process. Understand what will be required to maintain the system so that Contract Types and other more difficult to amend parts of the system are made as simple as possible. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Expiration action date tracking, estimated spend tracking, SOX compliance, special taxation issues, data privacy, compliance triggers. Overall, it has been able to automate a large number of review triggers that were previously manual. Through the use of the system, we have been able to get a better handle on after the fact contracts and lost contracts. Through improving this arm of our contracting process, we have been able to better identify other whole in the process in which to improve. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

Our company implemented the Icertis platform on 12th July, 2019. It has completely transformed our CLM process. Icertis is the new Contract Life Cycle Management System at Mindtree. Where end-to-end process of contract starting from raising of request by AMs & BDMs to Legal review to execution of contract, whole process will be taken place in this tool. It is a very robust and powerful cloud-based contract management system. It is the management of agreements and Obligation Management. Contracts with customers, vendors, partners or any stakeholders of an organization. It is the process of systematically and efficiently managing contract creation, execution and analysis for maximizing financial and operational performance and minimizing risk.

This would mean that there would be defined and established timelines for each step in the Contract Life cycle management, thus providing an accurate audit trail for update of obligation fulfill. These, in turn, provide for the efficient governance of organizational rules and demonstrates accountability. This ensures centralized repository of all contracts with agility and speed in review, closure and tracking of contracts and the obligations management therein. Overall, it is a great tool! Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Price of the product and new functionality price needs to be competitive as per market best price. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

This would mean that there would be defined and established timelines for each step in the Contract Life cycle management, thus providing an accurate audit trail for update of obligation fulfil. These, in turn, provide for the efficient governance of organizational rules and demonstrates accountability. This ensures centralized repository of all contracts with agility and speed in review, closure and tracking of contracts and the obligations management therein. Overall, it is a great tool! Review collected by and hosted on G2.com.

BK
Applications Business Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

It's extremely convenient to have all contracts in a central location for different aspects of the business to be able to refer to easily. The actual contract initiation workflow is also quite useful, as it eliminates some of the guesswork when contracts are being sent back and forth via email. Want to know at exactly what point in the process your contract is? Done! No more uncertainty. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

The user interface of the application itself leaves something to be desired. It's possibly one of the worst modern SaaS applications I've seen in this regard. They should seriously consider hiring a few UX designers to reduce some of the learning curve due to the clunkiness of the UI. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Our company needed a central repository for all of our contracts because, as a holding company, we need an easy way to gain insight into the operations of our various divisions to ensure they are operating efficiently. Icertis provides that, and makes it easy to compare if our different divisions have separate contracts with the same vendor that can potentially be renegotiated at an enterprise level. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

I like having all of my contracts together in one place and the ability to track them in a concise way. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Some aspects of the program are difficult to work with and too many clicks to do an action. Changing some of the attributes and other defined terms are time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Make sure that you know how the program works while working on the planning stages. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

We are solving some of our problems with consistency and created a process where there wasn't one before. There is a central repository for all contract documents where there wan't one before. Review collected by and hosted on G2.com.

Jesse B.
JB
Regional General Counsel
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Icertis Contract Management Software?

Automated modular clauses feature is very efficient Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Amount of work to input contracts. This could be better automated with AI. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

We need to know what's in our contracts. What have we committed to? Review collected by and hosted on G2.com.

Santhosh R.
SR
Vice President - Strategic Operations, Sales Operations & Contract Management
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

Single source of truth for all contracts. Entire review cycle is recorded in the system including exception approvals and reasons behind them. Way "Clause library" and "Metadata" is implemented is really good. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Following are the issues I see in the tool:

1) UI is not very intuitive. For example, would have preferred the name of the button to be "Submit", instead of "Review". End users of the tool are not very familiar with Legal terminologies all the time, they find it a little difficult to interpret some of the UI terminologies.

2) Need more out of the box reports. Basic reports like TAT have to be out of box

3) Need better implementation team, a BA has to lead the discussion

4) Need more flexible licensing modules Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Tool is really good, and is the need of the hour. It is very configurable, more importantly work flows are configurable. Next version of ICERTIS seems to be make some good progress on a few nagging issues which will be solved through word and outlook plugins. Certainly recommend this tool for others.

Implementation tips:

Detail out the requirements clearly, get executive buy in and involve a BA during implementation Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

We are going live next week, but following are the benefits we intend to reap:

1) Improved TAT

2) Single source of truth for all contracts

3) Entire lifecycle recorded in the system

4) Meaningful insights from the data to make business decisions

5) Improved Margins

6) Better hold on compliance management Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Icertis Contract Management Software?

iCertis intuitively designed dashboard interface supports the ease of use and surfacing critical data points instantaneously. This simplification of standard complexities in the contracting process removes barriers for better team performance. iCertis complements product usability with a highly responsive support staff that resolves the most troubling problems quickly. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

The iCertis platform is slightly more restrictive for companies to provide internal support for Tier 1 and 2 issues. Including iCertis support services is recommended. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

The automation of our contracting processes have reduced redlining cycle times, ensured contract status visibility, and improved audit integrity. Review collected by and hosted on G2.com.

JC
Full stack
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Icertis Contract Management Software?

The best part of ICM is the scalability. Additionally, our Icertis account team partners with us on system enhancements and updates as our needs change and evolve. It is a holistic solution that is very important for an organization of any scale. Centralized document location, electronic signature, compatibility with MS Word. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Nothing like not liking Enhancements can take some time to be completed, depending on the coding involved. Part of this is due to our own habits and internal processes to provide documents to our clients. Lack of speed, lack of confidence when uploading and downloading documents, and maintaining changes. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Automated workflows have been the greatest benefits we have achieved. Control of the hiring process and those who have access to various types of contracts. User benefits for looking up employee data at a glance. Review collected by and hosted on G2.com.