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Iceberg RevOps Reviews & Provider Details

Iceberg RevOps Overview

What is Iceberg RevOps?

Iceberg helps growing businesses make the most of their investment in tech. Services range from CRM implementation to systems administration to process design. Companies trust Iceberg because we do things a little differently than most agencies. Your assigned team will consist of in-house, W2 employees who are all on-shore and deeply experienced operators and admins. Whether you need a little help here and there or a dedicated operations program, we've got you covered!

Iceberg RevOps Details
Languages Supported
English
Services Offered
CRM implementation, Tech stack design, Systems administration, Sales process design, Sales operations
Locations Serviced
Australia, United Kingdom, United States
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Provider Description

Iceberg helps businesses design, implement, and improve their sales, marketing, and customer success operations. This includes strategy, process, and tools. Unlike traditional consultancies, we provide strategic guidance and the manpower necessary to execute. With Iceberg, growing businesses get access to experience and bandwidth that is normally only available to large companies with expensive in-house teams.


Seller Details
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@IRevops
2 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Taft L.
TL
Overview Provided by:
Operations-focused sales leader.

Recent Iceberg RevOps Reviews

David R.
DR
David R.Small-Business (50 or fewer emp.)
5.0 out of 5
"sales plataform"
thsi plataform show the advance of your team according to the sales of the month
Derrik S.
DS
Derrik S.Mid-Market (51-1000 emp.)
5.0 out of 5
"I've used many SFDC consultants & ICEBERG is the best!"
Knowledge, service, integrity, and more. These guys do what they say, and meet the deadlines they give.
Megan D.
MD
Megan D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best outsourced salesforce support there is"
This is a hard question to answer because so many things come to mind, I think the thing I like the most is how flexible the whole iceberg team is....

Iceberg RevOps Media

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10 Iceberg RevOps Reviews

4.9 out of 5
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10 Iceberg RevOps Reviews
4.9 out of 5
10 Iceberg RevOps Reviews
4.9 out of 5

Iceberg RevOps Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Iceberg RevOpsQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
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10 (Best)
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David R.
DR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Iceberg RevOps?

thsi plataform show the advance of your team according to the sales of the month Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

have several plataforms that do the same thing for less money Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

check all the paltaforms of sales Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

this plataform allows you to track or record the sales of your team Review collected by and hosted on G2.com.

Derrik S.
DS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

Knowledge, service, integrity, and more. These guys do what they say, and meet the deadlines they give. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

That they don't work for me full-time :) Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

Don't waste your time looking around, I've already done that for you. Iceberg is as good as it gets. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

These guys understand SFDC best practices better than any other consulting group I've ever met with and they are the fifth SFDC consultant I've tried. Lucky for me, they are the last I will ever have to try. Review collected by and hosted on G2.com.

Megan D.
MD
Sales Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

This is a hard question to answer because so many things come to mind, I think the thing I like the most is how flexible the whole iceberg team is. Half of my company is based in Australia(I am based in the US), so dealing with time zones can be tricky, but there is always someone available if/when we need them. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

I don't have an answer to this question. I cannot stress enough the importance of backend salesforce work is, to a company's success.

I simply don't have a negative thing to say about Iceberg. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

It's ideal to have someone who knows salesforce in and out working in your company rather than outsourcing it... But, unfortunately, sometimes, that's not an option, so there's iceberg! Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

As we know, salesforce can be like learning a new language... it is imperative to have a team of people who understand salesforce, can translate data, and make sense of a buttload of information that is all over the place. Iceberg has been a godsend for my company; they are attentive and helpful - no task is too little or too big for them. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

Their deep knowledge and been there before seen it and done it confidence came across.

I'm not sure there was a single issues we threw at them that they hadn't seen before. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

Looking back I would have rather gone slightly less deep on things like industry mapping automation and gotten into more objects and less detail per object.

But a lot of that is on us. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

If you are having tech stack problems, need to make tech stack decisions, or just bought some stuff and need to make it all work - and your team has anything to do with sales - this team has you covered top to bottom from CRM to scheduling tool. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

We were first time implementers of Salesforce, outreach, chilipiper, and several more.

What we found is that iceberg was able to play strategy, integration, and turning of the knobs to make it happen.

What I like best about their model is that that allow you to adapt the skillsets and people you need to your team, meaning they don't have an "out of the box" team that costs "x" and they don't force a methodology upon you, which we didn't need. Review collected by and hosted on G2.com.

Sonia K.
SK
Senior Manager Sales Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

Iceberg RevOps has competent people who can resolve our queries promptly and accurately. They are very well organised and professional. The team support us either by implementing the changes requested or by recommending how to solve for specific problems. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

***********Nothing to dislike.*********** Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

Once you agree on the process to submit requests and review status updates, there is nothing else to worry about. The team is excellent. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

Iceberg RevOps support our sales Ops and Marketing Ops team with their technical expertise on SFDC and Hubspot. With the help of Iceberg, we deliver new features and automation, which is very much loved by the sales team! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

Not only did I appreciate their approach to laying out the working relationship, but I also was very impressed by their domain expertise and rapid response times. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

No complaints from my experience. They are professionals and very efficiet. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

If you or someone internally understands where you'd like the CRM stack to be but need help getting it there, Iceberg is perfect. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

When I started my role, I inherited a CRM tool stack that had gone through multiple owners and was very messy.

By helping with bulk clean-up projects, fixing existing automations and helping us strategically think through new ones, Iceberg got us to a solid place in short order. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Iceberg RevOps?

The team is super responsive and well organized. They are also SMEs when it comes to best practices especially in Hubspot Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

I don't dislike this but some members are overseas so important to get work done in the morning (EST). Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

An excellent resource for outsourced Sales/RevOps. Well proficient in all the tools and respond quickly. Feel like they are part of the team. Natalie on the IceBerg team has been especially amazing to work with. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

Sales Reporting

Sales Process (inbound and outbound operations)

Data Cleanup

Sales tools implementation Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Iceberg RevOps helped with:

Iceberg has implemented Salesforce as our CRM and has been our "outsourced" rev ops team as we are working to build a rev ops team in-house. Review collected by and hosted on G2.com.

What do you like best about Iceberg RevOps?

Everyone in this organization is very down to earth. They take the time to listen to your needs/business goals even when they seem to fit outside of the box. In addition, they helped develop the strategy for our implementation based on those needs and business goals. Based on the work required, they created a plan that fit our budget. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

There is nothing that I dislike. I think this team takes your time and projects very seriously to deliver the most value. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

Depending on the challenges be prepared for a long process and do not be afraid to ask difficult questions. You will be surprised at the ability of Iceberg to help you navigate the landscape/ideas to find a solution. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

Implementing a CRM is a huge lift especially Salesforce. Understanding our unique customer journey and buying process, we leveraged Salesforce in a non-traditional way that is helping us solve internal reporting challenges and enabling us to meet our business goals. Review collected by and hosted on G2.com.

Mike D.
MD
VP of Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Iceberg RevOps helped with:

We have a great relationship with the Iceberg team that combines the rev ops strategy with the salesforce acumen to actually execute on it. In my research a lot of other rev ops consultants did one or the other but then your left hand isn't speaking to your right....and you are left to try to manage all of it. Iceberg helps with leads -> optys -> customer success and the analytics around it. Review collected by and hosted on G2.com.

What do you like best about Iceberg RevOps?

I don't need to project manage them, they project manage me! Like everyone, I have a lot of competing priorities so their ability to suggest unseen items and keep me on track for my action items have been huge. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

Not a ton honestly, the team is high quality and responsive Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

Helped us roll out our brand new SDR team, retool lead routing, improve exec dashboards, improve quoting in the CS group, remapped territories Review collected by and hosted on G2.com.

Evan F.
EF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Iceberg RevOps helped with:

They helped with both reporting, strategy, and finding holes in our process. Really thorough audit that they were able to do quickly. Review collected by and hosted on G2.com.

What do you like best about Iceberg RevOps?

Taft and team and really easy to work with. They don't feel like an agency. Because of their in-house ops background they conduct their work in a similar fashion. Felt like an extension of our team. Review collected by and hosted on G2.com.

What do you dislike about Iceberg RevOps?

No issues. They were very solid all around. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg RevOps:

I'm not the type who likes to use agencies so I'm very picky when it comes to them. I have to say this was one of my best agency experiences. Review collected by and hosted on G2.com.

What problems is Iceberg RevOps solving and how is that benefiting you?

Building outbound measurement and efficiency. Allows us to forecast and plan better. Review collected by and hosted on G2.com.