--- title: IBM Watson Discovery Reviews meta_title: 'IBM Watson Discovery Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 97 reviews by the users' company size, role or industry to find out how IBM Watson Discovery works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 97 scale: '5' date_modified: '2026-08-04' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # IBM Watson Discovery Reviews **Vendor:** IBM **Category:** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 97 ## About IBM Watson Discovery Unlock hidden value in data to find answers, monitor trends and surface patterns with the world’s most advanced cloud-native insight engine. Teams can get answers to complex topics and raise new questions, so experts can spend less time digging for information, and more time doing higher value, strategic work that drive results for the business. ## IBM Watson Discovery Reviews ### 1. It's like magic (even though I know better) **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | Associate Director, Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about IBM Watson Discovery?** I love that Discovery does the heavy lifting related to understanding my data. The automatic enrichments are excellent, and natural language querying makes high quality search a breeze. **What do you dislike about IBM Watson Discovery?** I wish there was more control over document naming via the API. **Recommendations to others considering IBM Watson Discovery:** Give it a try. The Lite plan is incredibly generous and offers more than enough to understand the capabilities. **What problems is IBM Watson Discovery solving and how is that benefiting you?** We're using Discovery to ingest and understand a large corpus of internal employee-facing content in order to facilitate natural language search. All of this is accessed through our existing Watson Assistant chatbot. ### 2. Active development using Discovery SDU, WKS, Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Kreig F. | CEO , Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2019 **What do you like best about IBM Watson Discovery?** The annotation in WKS and SDU really streamlined model development. The API’s make it easy to incorporate the many different tools. **What do you dislike about IBM Watson Discovery?** Getting usage questions answered can be next to impossible and are often wrong. For instance, I was told repeatedly that Comply and compare provided the ability to quickly create new classification labels in the free version when the advanced level is required. **Recommendations to others considering IBM Watson Discovery:** While it is important to read the discovery documents, the best way to learn is to create a simple use case, experiment, fail, read, and succeed. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Analyzing business problems and solutions in contracts and proposal documents. ### 3. Lots of tools and very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2019 **What do you like best about IBM Watson Discovery?** Difficult to tell what the best tool was. It was entirely dependent on the specific need and application **What do you dislike about IBM Watson Discovery?** Still thinking about that. The service was generally great.... **What problems is IBM Watson Discovery solving and how is that benefiting you?** I am using is as a teaching tool to develop the workforce of the future. I also plan on using it to solve some research problems ### 4. the Watson is useful **Rating:** 5.0/5.0 stars **Reviewed by:** Tamás M. | IT specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2019 **What do you like best about IBM Watson Discovery?** the Watson works. It is well documented. A very useful service. **What do you dislike about IBM Watson Discovery?** I would like more language support. I miss the Hungarian language **What problems is IBM Watson Discovery solving and how is that benefiting you?** I created a chatbot. It works well ### 5. Perfect service for contextual search on documents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about IBM Watson Discovery?** Wondered service for an insights search on repository of documents. No alternative available to this service with such rich features. **What do you dislike about IBM Watson Discovery?** Nothing. Perfectly suits all the needs.. **Recommendations to others considering IBM Watson Discovery:** NA **What problems is IBM Watson Discovery solving and how is that benefiting you?** Insights Search on documents ### 6. IBM Watson Discovery - providing students with 21st Century Skills **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy D. | Senior Director IT and Enterprise Architecture, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** At Mohawk College we use IBM Watson Discovery for College Students in a number of programs. Students get hands on experience using relevant tools for all industry. We see students then applying those skills in co-ops and placements leading to new careers. STudents from technical to non-technical can use IBM Watson Disccovery in a meaningful way in a short time. **What do you dislike about IBM Watson Discovery?** Easier ways to access for academic institutions would be great. **What problems is IBM Watson Discovery solving and how is that benefiting you?** We are enabling students to learn hands on skills relevant for the workplace ### 7. Watson Discovery Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about IBM Watson Discovery?** You can use the service for many different data sources. Can import data into WD. You can create custom collections. Can add pdf, word, html and json formats. Building queries is easy. You can use templates/generated queries or build your own queries. **What do you dislike about IBM Watson Discovery?** I liked the demo and what Watson DIscovery is capable of doing. **Recommendations to others considering IBM Watson Discovery:** THis is a great product. **What problems is IBM Watson Discovery solving and how is that benefiting you?** just learning this so not using it to solve problems yet. ### 8. Speed is king **Rating:** 5.0/5.0 stars **Reviewed by:** Harald M. | Managing Director Iberia, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** Easiness of usage. You go to Watson Studio, enable Watson Discovery Workspace, load your data and can realize fulltext searches. **What do you dislike about IBM Watson Discovery?** Developer console a little bit feature overloaded. Usually to get fast results only a smart part of funcionality is required. **Recommendations to others considering IBM Watson Discovery:** Go fast. Trial and error. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Customer had a database with approx. 100K standard procedures. During years the legacy system lacked an efficient search function to the database. Solutions consisted in enabling a Chatbot searching the database with Discovery Services. Frist working prototype was done in one week. So we solved in one week a problem which was years without solution. ### 9. The most easy to use and best in class experience ! **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen S. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2019 **What do you like best about IBM Watson Discovery?** Data Insights and the curl commands are my favorite as it makes it very easy to use! **What do you dislike about IBM Watson Discovery?** There isn't much to dislike about watson discovery, the only thing that concerns is a good internet connection!` **What problems is IBM Watson Discovery solving and how is that benefiting you?** Converting unstructured data into structured data. ### 10. Watson Discovery Review **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar R. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about IBM Watson Discovery?** We heavily use watson discovery on different solution to find insights on unestructurate information, mainly news. Is powerful and easy to use and integrate with third party applications. His integration with Watson Knowledge studio is so powerful to implement personalized criteria for explote information. **What do you dislike about IBM Watson Discovery?** The service is not stable and often is down. It would be useful to have more documentation **What problems is IBM Watson Discovery solving and how is that benefiting you?** -Analizing news information with personalized criteria for each client. - To support oil and gas opperation with expert knowledge ### 11. Accellerate FAQ Bot Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM Watson Discovery?** I like how easy it is to import documents with metadata and quickly be able to query my data in natural ways. **What do you dislike about IBM Watson Discovery?** When using snippets, it can be complicated to keep documents updated and synchronized with our systems of record and still provide consistent answers. **What problems is IBM Watson Discovery solving and how is that benefiting you?** We have been able to quickly stand up FAQ-style bots for demo, and we use discovery to answer long-tail questions in our transaction-heavy bot implementations. ### 12. Board Member, Innovation Fellow and Entrepreneurship Faculty **Rating:** 5.0/5.0 stars **Reviewed by:** Craig Z. | Board Member, Faculty , Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about IBM Watson Discovery?** Is the opportunity to unlock the potential to create and build something you dream of using the intelligence of IBM Watson Discovery. **What do you dislike about IBM Watson Discovery?** Having to sleep. Unlike Watson, I need my rest at night. **Recommendations to others considering IBM Watson Discovery:** Jump it. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Taking on Google & Bing Search, for a different result...An Experimental Billion Dollar Bot is Empowering 1 billion people to solve problems with IBM Watson https://lnkd.in/drD7d-K ### 13. Excelent AI platform to any kind of business matters **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian d. | Mr, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2018 **What do you like best about IBM Watson Discovery?** Excelent experience for starters with AI concepts, because Watson´s toolset is very easy to use. **What do you dislike about IBM Watson Discovery?** I can´t find any kind of weaks to this platform, but maybe it need a better user comunity actions to explain more advanced concepts of use. **Recommendations to others considering IBM Watson Discovery:** Trying is the best way to feel the experience, the IBM Watson cloud platform is ready for that. **What problems is IBM Watson Discovery solving and how is that benefiting you?** I´m very interested in chatbot development using conversation features, but I also used discovery features to develop knowledge from text understanding, in order to mokup a demo for insurance policy explanations. **Official Response from Katelyn A. Rothney:** > Very glad to hear that you enjoyed utilizing Watson Discovery with our free Lite Plan available on the IBM Cloud To anyone reading who is interested in using Watson Discovery for Free Visit: https://cloud.ibm.com/registration?target=catalog%3fcategory=watson&cm_mmc=Earned-_-Watson+Core+-+Platform-_-WW_WW-_-intercom&cm_mmca1=000000OF&cm_mmca2=10000409& ### 14. Watson discovery on Adolescents Education **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about IBM Watson Discovery?** Its ease of use and self explanatory APIs. Very easy to integrate to **What do you dislike about IBM Watson Discovery?** None, I enjoyed using the product and experienced no hitches at all **Recommendations to others considering IBM Watson Discovery:** Easy to use and implement. Makes work a lot easier **What problems is IBM Watson Discovery solving and how is that benefiting you?** A quick and intelligent way of getting answers ### 15. Getting started was simple, but we now need to devote resources to making it work harder. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2018 **What do you like best about IBM Watson Discovery?** It has given us a wow factor with our customers, and a base on which to build better services, ourselves and through our partnership with IBM. We are very happy with the solution. The results were great and the ease of use allowed us to get into market far earlier than we would have otherwise. There were a few downsides however, the biggest issue we faced is that there is no queue on the ingress API, so you can overload it easily and not necessarily know. The other issue is that there was no duplicate detection **What do you dislike about IBM Watson Discovery?** No queue on the ingress API and no duplicate detection **Recommendations to others considering IBM Watson Discovery:** Better queuing user interface for the ingress API. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Spend more time planning the initial free text data input structure. Getting this schema correct the first time would have saved us a lot of time. **Official Response from Luke Palamara:** > Hello, Thanks for taking the time to review Watson Discovery! Regarding your specific critique 'no queue on ingress API' ... in December we released a new capability that automatically queues the data you are ingesting into Watson Discovery. This effectively eliminates the need for you to do you own queuing of the data into the ingestion API. Please do try this out - I'd love to hear if this new capability has improved your experience! ### 16. Watson Discovery to discover insights from documents **Rating:** 4.5/5.0 stars **Reviewed by:** Rajavelu K. | Consultant, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** It is a very effective tool to discover patterrs, entity, sentiments from group of documents **What do you dislike about IBM Watson Discovery?** not having enough training in you tube and also confusion about similar products such as watson explorer, one wex and discovery **Recommendations to others considering IBM Watson Discovery:** it is a good product **What problems is IBM Watson Discovery solving and how is that benefiting you?** disocvery research documents ### 17. Best Q&A for short tell questions **Rating:** 5.0/5.0 stars **Reviewed by:** Atul F. | Atul, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** Product is easy to use and configure. fast **What do you dislike about IBM Watson Discovery?** it still need a structured data. it would be good if it can provide the feature of web crawling **What problems is IBM Watson Discovery solving and how is that benefiting you?** Trying to feed in web crowled content of a web site to build cognitive q&a ### 18. Hands on cognitive class and ibm Africa developpers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2019 **What do you like best about IBM Watson Discovery?** It includes several easy-to-use service, documentation and free online courses to explain how it works.collaborative plateforme. **What do you dislike about IBM Watson Discovery?** It s hard to find issues to this programs **What problems is IBM Watson Discovery solving and how is that benefiting you?** I want to make a chatbot ### 19. somewhat good **Rating:** 4.0/5.0 stars **Reviewed by:** farhan h. | developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** it is easy to upload documents but difficult to change **What do you dislike about IBM Watson Discovery?** I have problems when I try to upload same document. Or if I like to add a document with same ID **What problems is IBM Watson Discovery solving and how is that benefiting you?** customer FAQs ### 20. Great API, poor documentation. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael G. | Michael, a Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2018 **What do you like best about IBM Watson Discovery?** IBM Watson discovery works incredibly well for what it says it will do - discovering. In an example AI application I made, Watson was able to give many different recommendations for recipes based on the food I gave it, and find related foods I might enjoy. **What do you dislike about IBM Watson Discovery?** The documentation needs work. On more than one occasion, I encountered official documentation which was later deduced to be outdated or incorrect. This should not be happening, ever. **What problems is IBM Watson Discovery solving and how is that benefiting you?** General artificial intelligence and learning problems. Discovery is one of the best, if not, in the area when utilized to deduce new things given inputs. **Official Response from Katelyn A. Rothney:** > Hi Michael, Thank you for your feedback. We would love to speak with you in greater detail about your experience with the Discovery! Glad to hear that you were able to obtain useful recipe recommendations. We are also interested in gathering further information about your experience with our documentation! Best, Katelyn & the Watson Discovery Team ### 21. 30 days or less **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** We implemented the product to pull in a large library of documents that are used by our front line tellers. The document contained 100+ pages of proceedural information. We were able to stream line this process to allow our tellers to quickly find the information needed. **What do you dislike about IBM Watson Discovery?** I have not found anything that I dislike so far. I am sure we will with future implementations **What problems is IBM Watson Discovery solving and how is that benefiting you?** Teller Manual searching ### 22. Data Privacy Advisor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM Watson Discovery?** Through bring Thomson Reuters content together with Watson we are jointly helping customers understand global data privacy regulation and compliance **What do you dislike about IBM Watson Discovery?** It took us a while collectively to build something of real value for our customers **What problems is IBM Watson Discovery solving and how is that benefiting you?** Helping customers understand global data privacy regulation and compliance and through sales of this tool to create a new revenue stream ### 23. Discovering Watson **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** As with all Watson products, the ability to gain a deeper undertsanding with our data was also realized with Discovery. **What do you dislike about IBM Watson Discovery?** Nothing was a dislike, merely the desire to have a comprehensive look into Watson and its evolution. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Data indexing and connecting the dots between our data sets. ### 24. IBM Watston Discovery Solves Real World Problems! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2018 **What do you like best about IBM Watson Discovery?** I like how accessible the user interface is for even not so tech savvy individuals. I enjoy the smart guidance features which allows me to go in the correct direction. I am really impressed how fast it sorts through data and presents it in an easy to read analytical setup. **What do you dislike about IBM Watson Discovery?** There is nothing I dislike about IBM Watson Discovery from a technical standpoint. However, I believe the price may be a little steep. **What problems is IBM Watson Discovery solving and how is that benefiting you?** This varies project by project, however it allows for these projects to arrive at a solution with ease. It displays data in a way that no other program does which allows me to arrive at data supported conclusions. **Official Response from Katelyn A. Rothney:** > We appreciate your feedback. Over the summer we made updates to our pricing plan. These updates made Discovery more cost-effective. Read more here https://www.ibm.com/blogs/bluemix/2018/06/pricing-changes-watson-discovery/ We currently offer 3 plans: Lite - Free Advanced- Starting at $500/month Premium - Starting at $20,000/month Full pricing information is available here https://www.ibm.com/watson/services/discovery/pricing/ We hope this is helpful. - Katelyn & the Watson Discovery Team ### 25. Watson Discovery early adoptor **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** The annotation methods were easy to understand and use. **What do you dislike about IBM Watson Discovery?** applying the results from Watson Discovery to a unstructured data crawl was difficult in the early days. Things might have changed since then **What problems is IBM Watson Discovery solving and how is that benefiting you?** Yes we used discovery service to train our NLP chat bot. ### 26. WDS can enrich unstructured documents easily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM Watson Discovery?** Ability to ingest and get out of the box enrichments and the ability to annotate sections using smart document understanding feature **What do you dislike about IBM Watson Discovery?** Chinese language support is only basic and is not full **What problems is IBM Watson Discovery solving and how is that benefiting you?** Finding answers in documents. Ability to do analytics on unstructured data ### 27. Not an easy implementation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** The way it curates the docuemnt to pull based on keywords **What do you dislike about IBM Watson Discovery?** There is not an easy way to upload/update documents THe UI changed recently with the beta release without any adjustment which caused lot fo heartache for us **What problems is IBM Watson Discovery solving and how is that benefiting you?** Answering long tail questions ### 28. Discovery for MSDB **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** I like that it only has to be trained once **What do you dislike about IBM Watson Discovery?** That it is hard to improve the answers and the searching engine. **What problems is IBM Watson Discovery solving and how is that benefiting you?** we trained the Discovery to answer about MSDB Windows 10 and Office documents. ### 29. Great product for beginners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** It's very intuitive for beginners. It was my first interaction with an AI platform. **What do you dislike about IBM Watson Discovery?** Nothing to say about disliking. So there is nothing to add to this field. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Get insights from old databases. ### 30. Discovery w/ Taxes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about IBM Watson Discovery?** The analysis is quick and easy to understand **What do you dislike about IBM Watson Discovery?** Training and annotations are an issue since they take a long time. **What problems is IBM Watson Discovery solving and how is that benefiting you?** tax analysis. quick to provide recommendations ### 31. IBM watson discovery review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Watson Discovery?** its a perfect platform to help the application be AI enabled. **What do you dislike about IBM Watson Discovery?** all the features are good and user friendly **What problems is IBM Watson Discovery solving and how is that benefiting you?** we are using it to our crowd sourcing. ### 32. Easy to start **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2019 **What do you like best about IBM Watson Discovery?** Very easy to start using the News analysis for sentiment and other meta data extraction **What do you dislike about IBM Watson Discovery?** expensive. Also like to see have improve flexibility **What problems is IBM Watson Discovery solving and how is that benefiting you?** Proicessing Financial News ### 33. Great product for Text and Unstructured content discovery **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about IBM Watson Discovery?** Easy to use continuosly evolving and great product for use **What do you dislike about IBM Watson Discovery?** Proper documentation is required to keep up with the work and develoipement **What problems is IBM Watson Discovery solving and how is that benefiting you?** Unstructed text Search ### 34. GBM Watson Discovey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** Data Integration capabilities with all industry solution **What do you dislike about IBM Watson Discovery?** Nothing is to dislike with the product it is all good. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Data collection ### 35. Superior capability for search and customer search capability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Watson Discovery?** Lightweight, user friendly and is highly customizable **What do you dislike about IBM Watson Discovery?** which more domain cartridges were available **What problems is IBM Watson Discovery solving and how is that benefiting you?** For an oil and gas r&d phase ### 36. The best sentiment analysis tool I could find **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about IBM Watson Discovery?** I tried some sentiment analysis services out (five or so) there to integrate with via web services, and I have to say this is the best one I could find. The API worked with many languages (mine was spanish), it was very easy to use and the analysis was deep (main tags, sentiments, detection accuracy, and the tipical functionality you will find on top services). I used several text samples and I have to say this service offered the best results for hard ones, such as irony. **What do you dislike about IBM Watson Discovery?** The IBM credits system for payment is overly complex compared with any other I have used. This is the only problem I did really find. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Analyzing unstructured customers feedback for priorizing the most relevant ones so support agents optimize their work and limited resources. ### 37. Salis Watson discovery review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about IBM Watson Discovery?** It's ability to discover useful insights **What do you dislike about IBM Watson Discovery?** Nothing for now, it's suits all my needs **Recommendations to others considering IBM Watson Discovery:** It's a good product. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Building intelligent Chatbot **Official Response from Katelyn A. Rothney:** > Thank you for reviewing Watson Discovery! We are glad to hear you are enjoying your experience. For users interested in learning more about building chat bots, we encourage you to check out: - Chatbots Explained - https://www.ibm.com/cloud/learn/chatbots-explained - How to build a chat bot for your business - https://www.ibm.com/watson/how-to-build-a-chatbot/ - Building powerful chat bots with Watson Assistant and Watson Discovery - https://www.themsphub.com/content/build-ai-chatbots-with-watson-assistant-and-discovery/ - IBM Watson Assistant Discovery Extension for IBM Cloud Private - https://console.bluemix.net/docs/services/discovery-icp/index.html#about ### 38. IBM **Rating:** 3.0/5.0 stars **Reviewed by:** Jasmine S. | Space Concierge Team Supervisor, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2018 **What do you like best about IBM Watson Discovery?** I liked that it was easy to use and everything was user friendly **What do you dislike about IBM Watson Discovery?** Nothing I think the system always helped us organize our emails **What problems is IBM Watson Discovery solving and how is that benefiting you?** No business issues it was the central email system for my team. ### 39. Good document converter! Plus it enables the user to generate reports from complex data sets. **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah N. | Senior Executive Recruiter, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2018 **What do you like best about IBM Watson Discovery?** This software enables the conversion of documents from any data sets to simple application programming interface. **What do you dislike about IBM Watson Discovery?** Due to complexities of some information, IBM Watson has the inability to understand some languages but could be improved with the recent migration to IBM Discovery. **Recommendations to others considering IBM Watson Discovery:** Good document converter to easily produce analysis based on simplified APIs but can consider other software that offers same services with more user friendly interface. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Easy conversion of PDF files used to present decks to our clients. **Official Response from Katelyn A. Rothney:** > Hi Sarah, We appreciate your feedback about Watson Discovery. Our team continues to expand our language capabilities. Over the past several months, we have introduced full support of Italian, and Brazilian Portuguese. Additionally, we have made important updates to the French and Korean language capabilities. To date, we support 11 languages https://console.bluemix.net/docs/services/discovery/language-support.html#language-support We hope this information is useful! - Katelyn and the Watson Discovery Team ### 40. New Innovation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2018 **What do you like best about IBM Watson Discovery?** Detail data analysis power and at the same time ability to get the insight from any type of raw data. **What do you dislike about IBM Watson Discovery?** Sometime lack of analytics model which results the inefficient data output **What problems is IBM Watson Discovery solving and how is that benefiting you?** I am currently working in a healthcare project where IBM Watson is predicting the chance of any particular diseases looking at the patient history data **Official Response from Katelyn A. Rothney:** > Thank you for providing feedback on Watson Discovery! We are so glad to hear that you were satisfied with the ability to number of data sources we process. For users interested in seeing our full range of connected data sources, check out the links below. We continue to add new data sources (hosted on public cloud and on-prem) regularly. https://console.bluemix.net/docs/services/discovery/connect.html#sources https://console.bluemix.net/docs/services/discovery/data-crawler.html#adding-content-with-data-crawler ### 41. IBM Watson **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2018 **What do you like best about IBM Watson Discovery?** It helps with big data analytics and learns as it goes. **What do you dislike about IBM Watson Discovery?** Sometimes doesn't produce correct output. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Big data **Official Response from Katelyn A. Rothney:** > We appreciate your review of Watson Discovery. For information about inputting feedback to the model to alter the outputs we encourage you to visit https://cloud.ibm.com/apidocs/discovery#get-the-expansion-list , and here is also information about improving relevance of results https://console.bluemix.net/docs/services/discovery/adding-content.html#adding-content ### 42. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** L. Sean G. | Manager, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2018 **What do you like best about IBM Watson Discovery?** The connectability of the software. It works hand-in-hand with our IBM interface. **What do you dislike about IBM Watson Discovery?** The technical support chat times as well as support hold times seem to be rather long. **What problems is IBM Watson Discovery solving and how is that benefiting you?** We were solving text analytics on both platforms (Alchemy API and Watson) until recently. Watson is the only one that’s usable now. ### 43. Simplicity and Eff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2018 **What do you like best about IBM Watson Discovery?** Easy functionality, user friendly, support impressive **What do you dislike about IBM Watson Discovery?** Limited scope depending on project, could be improved **What problems is IBM Watson Discovery solving and how is that benefiting you?** Data visualization **Official Response from Katelyn A. Rothney:** > Thank you for reviewing Watson Discovery. We are interested in learning more about the scope of your project. Discovery is available in three plans (Lite, Advance and Premium) to handle a range of document volumes, queries, models and element classification pages. We hope that this information can assist you in determining the plan that best suits your needs https://www.ibm.com/cloud/watson-discovery/pricing ### 44. Relatively Average **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about IBM Watson Discovery?** Easy to use interface. Relatively intuitive. **What do you dislike about IBM Watson Discovery?** Not very useful for real-world problems. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Testing on some clients **Official Response from Katelyn A. Rothney:** > Thank you for reviewing Watson Discovery! We are interested in learning more about your use case and challenges you targeted with the technology. If you are interested in learning more about use cases for Watson Discovery we encourage you to visit https://www.ibm.com/watson/increase-productivity ### 45. A resource and tool for design and implementation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about IBM Watson Discovery?** I thought it was "retired" and so I am interested in the newer version. This is a key software program for someone in our field. **What do you dislike about IBM Watson Discovery?** Our team like the retrieval capabilities and defining certain algorithms. **Recommendations to others considering IBM Watson Discovery:** Make sure to identity key sectors for the data you want to retrieve. Leverage this software for the best results for the end user. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Obtaining more intel about feature vectors and which algorithms to use within these values. **Official Response from Katelyn A. Rothney:** > Thank you for reviewing Watson Discovery! For users looking for detailed information about adding content to our service please visit: https://console.bluemix.net/docs/services/discovery/adding-content.html#adding-content ### 46. good versatile product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about IBM Watson Discovery?** Powerful analytics, for both new people as well as seasoned veterans in the analytical field. **What do you dislike about IBM Watson Discovery?** There really is not a whole lot that I really have come to dislike or just plan not like about this product. **Recommendations to others considering IBM Watson Discovery:** i really do not have a strong opinion **What problems is IBM Watson Discovery solving and how is that benefiting you?** Use for marketing and customer relationship management ### 47. Watson Discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2018 **What do you like best about IBM Watson Discovery?** easy to get started, easy to play with Discovery News **What do you dislike about IBM Watson Discovery?** cumbersome to get to a real application outside of searching News. Videos / help is too technical. **What problems is IBM Watson Discovery solving and how is that benefiting you?** Learning how AI can bring help get insights from data. **Official Response from Katelyn A. Rothney:** > Our team appreciates your review. When building custom models for Discovery with Watson Knowledge Studio we encourage our users to reference this documentation for assistance: https://console.bluemix.net/docs/services/knowledge-studio/index.html#wks_overview_full ## IBM Watson Discovery Discussions - [When Watson Discovery will be available in Bulgarian language?](https://www.g2.com/discussions/30461-when-watson-discovery-will-be-available-in-bulgarian-language) - 1 upvote - [How do you I retrieve the stats displayed from the training part of the discovery?](https://www.g2.com/discussions/how-do-you-i-retrieve-the-stats-displayed-from-the-training-part-of-the-discovery) - 1 upvote - [How can I add relationships between classified passages.](https://www.g2.com/discussions/13328-how-can-i-add-relationships-between-classified-passages) - 1 upvote - [There are times when I need to re-upload the data as the tags are not mentioned on the scan data, is there any quick solution for it?](https://www.g2.com/discussions/30621-there-are-times-when-i-need-to-re-upload-the-data-as-the-tags-are-not-mentioned-on-the-scan-data-is-there-any-quick-solution-for-it) - [How it works so well in finding results, better than cortana i consider?](https://www.g2.com/discussions/30335-how-it-works-so-well-in-finding-results-better-than-cortana-i-consider) - [View IBM Watson Discovery pricing details and edition comparison](https://www.g2.com/products/ibm-watson-discovery/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A16%3A42+-0500&secure%5Bsession_id%5D=59f504b2-de2c-4291-b71c-bff8303eaab6&secure%5Btoken%5D=6fdad0464381183a95cf8968e717427602504bd9447ba2d34715c978a30695b0&format=llm_user) ## IBM Watson Discovery Features **Compatibility** - Federated Search - File Types - Global Language Support **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning **Semantic Search & Query Understanding - AI Search and Discovery Platforms** - Intent aware search - Context aware query handling - Natural language query support **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language - Full Text Search **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search - Fuzzy Search **Data Indexing - AI Search and Discovery Platforms** - Multi system indexing - Multi format indexing - Automatic index updates **Functionality** - Personalization - Search Analytics - Integrations - Visual Analytics - Real-Time Analytics **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Search Result Relevance - AI Search and Discovery Platforms** - Relevance-based ranking - Search relevance configuration - Behavioral result improvement **Additional Functionality** - Sentiment Analysis - Data Import/Export - Behavior Tracking - Data Storage Management - Single Sign On - AI Copilot - API - Multiple Data Sources - Activity Dashboard - Forecasting - Metadata Management - File Management - Text Analysis - Drag & Drop - Compliance Management - Tagging - Indexing - Autocomplete - For eCommerce - Customer Database - Catalog Management - Query Suggestions - Document Management - Access Controls/Permissions - Content Management - Generative AI - Task Management - Reporting & Statistics - Search/Filter - Data Capture and Transfer - Data Visualization - Alerts/Notifications - For Enterprises - User Management **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Personalization & Recommendations - AI Search and Discovery Platforms** - User based result personalization - Behavior driven recommendations - Contextual content recommendations **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top IBM Watson Discovery Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) - 4.3/5.0 (142 reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) - 4.5/5.0 (288 reviews)