IBM Targetprocess Pros and Cons

I like the ability to streamline Agile portfolio and project management, offering teams a clear, visual way to manage work at all stages, from planning to execution. Review collected by and hosted on G2.com.

The platform’s flexibility, while powerful, can also make it complex and difficult to set up initially, especially for teams unfamiliar with Agile frameworks or extensive customization. The user interface, while highly visual, feels cluttered or overwhelming, particularly in larger implementations with numerous boards and data points. Sometimes there are performance issues when handling large datasets, which can impact productivity, especially in our fast-paced environment. Review collected by and hosted on G2.com.

The most helpful point about Targetprocess from my point of view as a Portfolio Budget Manager include the ability to assign individual resources to value streams and see their immediate cost impact based upon the allocations entered. In prior years my team had to utilize up to three or four different sets of data and tools to make these calculations. Now we can make capacity changes and see and immediate update to the forecast. Review collected by and hosted on G2.com.

Filtering should be much easier instead of required a ? and set wording which does not always work. Review collected by and hosted on G2.com.

The current version of TargetProcess offers many different ways to configure automations, workflows and customizations. If you looked at TP even 2 years ago, the product is very different and much improved from that version. They have really listened to what we wanted out of it and done the work to roll out functionality that they didn't have before. Review collected by and hosted on G2.com.

Some of the backend configuration requires a bit of coding. I'm not a career developer, so sometimes it takes me a little while to work through the code in order to make things work. Review collected by and hosted on G2.com.

- The flexibility

- Scalability

- The ability to be able to mold the tool to the organizations requirement versus asking organizations to adjust to the tool rigidness (No kidding, it was best thing I have ever seen)

- the simplicity of the tool

- Support of Targetprocess guys and response time of customer support live chat was pure love <3

- Implementation was great, pretty smooth

- Did Jira to TP Integration and loved the ease of creating fields and syncing and mapping data . Review collected by and hosted on G2.com.

- Poor documentation - I think you guys still need to make it more responsive and detailed. Info is unclear in many areas and very high levels. Need more robust learning material

- Better Training - the current info shared in training was very different than what I experience on the job while I was working with client.

- Advanced filter could have been simpler, LOL

But now that advanced filter are not simple - a training focusing on using Advanced filter, creating validation rule with some real time case studies or training live session or even training videos... Need more complicated scenarios to be explained and broken down properly. Review collected by and hosted on G2.com.

It is a comprehensive issue and project tracking platform that includes many features aimed at small to mid-sized companies who are employing SAFe methodologies for their Product/Project delivery process. It has copious features for Release Train Engineers and Product Managers to effectively collaborate on the backlog and requirements. Review collected by and hosted on G2.com.

The navigation and configuration of the tool can be clunky and unfriendly, especially to new users who are accustomed to simple, easy-to-use platforms like Jira, or others. Review collected by and hosted on G2.com.

Initial implementation is fast and easy: you can get a team started in a matter of minutes. Basic operations are simple and intuitive. It offers all the features we need, and it is easy to adapt to the way we work (custom process, custom fields, etc). Customer support is great, even for complex stuff (ex: custom automation or validation rules). Since our team use it all day, everyday, we have successfully integrated it with other products, and created custom scripts for many routine tasks using it's API. Review collected by and hosted on G2.com.

It's great to manage tickets and releases, but the project management features are not very useful to us. The timesheet is the most used view, and it is a popup. It doesn't refresh automatically, which is extremely annoying. A pet peeve of mine is that bugs are different than tasks: I wish there was an option so they behave exactly as tasks (ex: bugs must be created in a story). I created rules to fix that, but they sometime give us headaches when moving bugs around. Managing the backlog in TargetProcess just sucks: that's why we have integrated it with Notion. Review collected by and hosted on G2.com.

Flexible data model and ability to custimize views for our different user personas. Review collected by and hosted on G2.com.

The left hand navigation can become a bit overwhelming, would like to see it overhauled to make it easier for our end users to find information Review collected by and hosted on G2.com.

The abillity for our organization to have multiple Kanban boards that allow for ease of use to flow as an agile shop. The flexibility for our organization to adapt as needed and targetprocess be flexible enough to be usable in our business model as a non-profit. Review collected by and hosted on G2.com.

We wish it had more integrations that would allow for it to connect more seamlessly to our other systems. Review collected by and hosted on G2.com.

We currently don't use target process but our IT team did a pov and it looked easy to use and very visually appealing. Review collected by and hosted on G2.com.

I have not had enough engagement to answer that Review collected by and hosted on G2.com.

In several years using the product, very rarely had we need a fonction, report, use case that could not be achieved with Target process. The customizable views are also very useful. Support has also been amazing. Review collected by and hosted on G2.com.

As a project manager, i am enjoying using it daily, we do hear from regular users it is not a quick learning process. Review collected by and hosted on G2.com.