Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"IBM Order Management for Digital"
4/5
What do you like best about IBM Sterling Order Management?

Multi-capability, easily configurable tool Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

A bit of a niche skillset, can be hard to find continuing expertise Review collected by and hosted on G2.com.

Verified User in Sporting Goods
IS
Verified User in Sporting Goods
Enterprise (> 1000 emp.)
"Omni channel order management"
3.5/5
What do you like best about IBM Sterling Order Management?

Its flexible and most common omnu channel functionality is in out of the box product Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Some of the stack components have not kept up with advancements. The json api are not really usable as is. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best to use for Mutli Retailer as a Commmon Order Management"
3.5/5
What do you like best about IBM Sterling Order Management?

- Able to use Common Functionality for all Banners as neded and customize for a specific retailer when needed Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Delivery of New features is really slow & not yet micro services arechitecture Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Getting Control of Orders Across the Enterprise"
4.5/5
What do you like best about IBM Sterling Order Management?

Having access to Inventory Visibility makes it so much easier to fulfill orders. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Integration with legacy applications can be tricky Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"IBM OMS"
5/5
What do you like best about IBM Sterling Order Management?

What I really like is the Multi Brand capability, and the configuration vs coding philosophy Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

I think that the UIs could improve some, though I haven't seen the latest iteration Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Lack of Worldwide Focus"
4.5/5
What do you like best about IBM Sterling Order Management?

Extensibility allows ability to make up for gaps missing in product. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Lack of improvements to functional capabilities and velocity in past 10 years. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great experience with OMS"
5/5
What do you like best about IBM Sterling Order Management?

Robustness, capabilities, cloud offering Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

nothing really that I dislike. It's difficult to find good IBM site documentation on OMS. Would be helpful to organize or share out that information Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"OM roadmap"
4.5/5
What do you like best about IBM Sterling Order Management?

Newly offered features, specially for the dashboards Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Nothing special, but if there is, I dont' like the configurators existing on multiple products. Review collected by and hosted on G2.com.

Verified User in Music
EM
Verified User in Music
Enterprise (> 1000 emp.)
"I like oms"
4/5
What do you like best about IBM Sterling Order Management?

system stability and ease of of use for the users Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

difficult to integrate with other systems Review collected by and hosted on G2.com.

Verified User in Sporting Goods
CS
Verified User in Sporting Goods
Enterprise (> 1000 emp.)
"amazing product to digitally fulfill tons of orders"
4/5
What do you like best about IBM Sterling Order Management?

impressed with how seamlessly Sterling Agents performs in the background. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Database locks caused by humongous data. Review collected by and hosted on G2.com.