IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Pros and Cons

The Sterling B2B application is a great product that allow you to do many jobds through one application. File transfer to file validation to file manipulation. The Sterling product umbrella allows you to plug into other applications directly or through API's, Been using the product for over 14 years now and its very little that it can't do. Once setup it takes care of itself. I'm happy with the improvements IBM has made and its direction going forward. The thing I like most is it's ability to do several tasks under one application. Review collected by and hosted on G2.com.

Would like to see the product do more around security, but my least favorite thing are the multiple interfaces used to manage the product. Review collected by and hosted on G2.com.

The way it integrates with the needs of our bank is one of the best thing. Once implemented it has the minimal issues that we ever encounted. Specially when we are transferring money files, we need something stable and secure which B2B is. WE transfer around 30k-50k files a day. Review collected by and hosted on G2.com.

There are too many products we have to add to make it completely secure. SSP, SEAS, SFG, B2B, ITX, etc. Review collected by and hosted on G2.com.

Extremely lightweight, with all processes seamlessly integrated and interconnected, enabling users to easily exchange and transform data with all clients. Review collected by and hosted on G2.com.

The user interactions and overall friendliness of the interface were notable. During today’s demo, I used a virtual desktop to explore the SaaS version of the product, and it took me a bit of time to familiarize myself with the UI. Review collected by and hosted on G2.com.

Robust integration products which can suffice all your data processing needs Review collected by and hosted on G2.com.

We need another layer of product to provide end to end visibility. Review collected by and hosted on G2.com.

EDI Transactions and data transformation where we have multiple protocols in a single platform to acheive the business needs of an organisation Review collected by and hosted on G2.com.

There is a service called business process which is used to execute or trigger a service or fulfilling the business need that need to customized.

To over come this Sterling B2Bi should come with default pre-build business process. Review collected by and hosted on G2.com.

The application is easy to use and customer support is outstanding. I use this product almost daily for Test and Production. Production rarely requires my intervention and I rarely think about it. For development, the support I receive is excellent. The turnaround for requests is very good and the support staff is always helpful. Review collected by and hosted on G2.com.

I have no dislikes with this product. It does everything I need. Review collected by and hosted on G2.com.

The best part for me when using Sterling File Gateway is that I already use Sterling Integrator and it integrates very well with it.

If compared with similar products currently in market, it looks and feels old, but it is reliable. Review collected by and hosted on G2.com.

IBM and definitely work on improving the UI of this application as it is still the same as it was 10 years ago.

Not that user friendly to use because of difficult UI.

Also, some more functionalities can be added to make it more appealing. Review collected by and hosted on G2.com.

The system is too reliable. If the workload increases it scales up to make up the demand Review collected by and hosted on G2.com.

We Can't migrate apps to other platforms. Which makes it a bottle neck. If you want to use different features of othe softwares it's really hard to do so. Review collected by and hosted on G2.com.

Data exchanged via Sterling B2Bi Integrator in a secure and fast way without any manaul entry. I always get best customer support from IBM if I have any questions in B2B Integrator. Upgrade and implementation is easy as IBM provides proper documentation and support during the installation. Review collected by and hosted on G2.com.

Only think that can be improved is the support of API capabilities inaddition to EDI. Review collected by and hosted on G2.com.

its ease of USe of API and EDI connectors , its support for customizable alerts , built as Saas tools which offers all could benifits. it offers various customization to adapt changing needs of customers. Review collected by and hosted on G2.com.

its documentation is can include various use cases in more detail as software is veery customizatioable , sometime it takes time to know that we can use it in a way which solves our problem right away, if that is done it will be really helpful. Review collected by and hosted on G2.com.