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IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Reviews - Page 4

IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Suite Overview

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IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Details
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Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,096 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Reviews

Laxman Kumar P.
LP
Laxman Kumar P.Mid-Market (51-1000 emp.)
4.5 out of 5
"IBM Sterling B2Bi For EDI Transactions and Data Transformations"
EDI Transactions and data transformation where we have multiple protocols in a single platform to acheive the business needs of an organisation
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IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Media

99 IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Reviews

4.3 out of 5
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IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Sterling Data Exchange (formerly IBM Sterling B2B Collaboration)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

Infrastructure setup is pretty simple as like other IBM tools Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

many bugs which hate this product a lot, no proper updates from IBM by PMR's Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

automating the processes Review collected by and hosted on G2.com.

Shalu G.
SG
Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Sterling B2B Integration SaaS?

How it translates the human language queries into useful insights from data which can be derived from the Watson. This helps a lot in getting useful insights in no time. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

Since the product is still under development, you can encounter few bugs which can lead to poor experience, but the product makes up by delivering amazing value for money. Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

It is helping by allowing the various on ground and in office teams to generate useful insights from the field and that helps in creating strategy from real time data Review collected by and hosted on G2.com.

Alikhan B.
AB
Junior mechanical engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

It's interface is more comfortable for me in comparison to the other cloud networks with the same purpose. Moreover, IBM is a company with huge history and has proven that it is always improving the product. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

I do not like the price that it is coming with. In my opinion the price should be optimal for both big and small businesses, whereas the price for the small businesses might be high. Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

By using the IBM sterling supply chain business network, our business acceleration has increased, because a lot of operations are done online, also it eliminates manual errors and inefficiencies. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
CE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

Relatively good user experience for onboarding process, integration, monitoring and reporting.

The need to monitor closely day to day is there (completed, due, pending, in progress, etc).

We can search using natural language for quick filtering report. ie: "show me yesterday shipment", "show me all due shipment" Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

Local support is scarce in ASEAN Countries. The pricing (SaaS) can be to steep for ASEAN countries except Singapore Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

SCBN is actually SaaS solution for EDI (Electronic Data Interchange).

It covers the integration of invoicing in and out with all multiple entities, the onboarding services will take care the data mapping.

The dashboard/ screen helps user to monitor from business perspective and put aside the technical matters (integration of file formats, and also can provide OCR for softcopy invoices in document formats) Review collected by and hosted on G2.com.

Malik Haroon K.
MK
Senior Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

Overall, an excellent B2B network that enables the ability to connect seamlessly with trading and business partners. Tracking and document management is easy to work with. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

Old documents are archived quickly, and hence tracking can be difficult at times. Sporadic errors from BTI and search results need improvements. Analytics can be improved. Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

Help us to connect with our business partners and keep track of data/ document control is a breeze. Positive engagement with the customers and reporting helps us to understand the data in a effective manner. Review collected by and hosted on G2.com.

Soham M.
SM
Sr. Vice President - Product Design
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Sterling B2B Integration SaaS?

Customer support is beyond imagination with the trust of the IBM brand. The relationship manager takes time to understand our needs and solve the same with the internal IBM team. Give us a lot of piece of mind and confidence to work with them. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

Nothing at all that we dislike about the service. Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

It helps the best with the ability to scale processing. The IBM brand trust value also is one of the main reasons to highly recommend this product. Review collected by and hosted on G2.com.

Burhan B.
BB
SDE I | Frontend Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

- Scalable and expandable enough to meet any need - big or small

- Custom development service to create new software for your specific needs

- Stable, reliable and fast support team available around the clock

- Advanced real-time tracking metrics to measure success Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

- The overall usage cost is a bit too much for mid-level or a small-level companies or requirements. It might require some more articles to educate everyone. Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

Constant monitoring and analytical abilities to run a successful and easy to manage business. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
CL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

IBM Sterling Supply Chain Business Network is a great tool for tracking EDI Document and we have a great experience with their technical support, which is very responsive Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

There should be different licensing model for Enterprise based on the number of users. This will make the price more affordable for medium and small size companies Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

It is a enabler for businesses as most operations can be done online and performance has greatly increased. Furthermore, its API Capabilities help to integrate with legacy applications Review collected by and hosted on G2.com.

Verified User in Retail
CR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Sterling B2B Integration SaaS?

- It's a highly scalable system. We process almost 7 lakh orders a day using order management system of sterling

- it supports customized development

- Product is very stable since it's now being extensively used Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

- The level of customization is limited. This causes problems once your order volume increases above 10-15 lakhs and you need a lot more customizations and new process flows. But below 10 lakhs and simple work flow it works.

- its high on cost Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

- We use it extensively as our order management system in multiple business verticals

- It is a very reliable and stable system Review collected by and hosted on G2.com.

ABDUL  W.
AW
PLANT ADMIN ASSISTANT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Sterling B2B Integration SaaS?

IBM FLEET MANAGEMENT SYSTEM

DATA ENTRY IN FLEET MANAGEMENT AND ASSET MOVEMENT Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling B2B Integration SaaS?

REPORTS SYSTEM NEEDS TO BE IMPROVED MORE Review collected by and hosted on G2.com.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

MORE ACCURATE Review collected by and hosted on G2.com.