Integration of a customer with EDI transaction needs to IBM SCBN to communicate with one of their trading partners. Review collected by and hosted on G2.com.

It is really easy to communicate with any trading partner, no matter the main protocol they use to communicate. The SCBN is in the centre and normalizes the communication protocols letting customers reduce time and risk on new integrations. There are also transformation and API capabilities that allow approaching business use cases when your infrastructure is not so mature. Review collected by and hosted on G2.com.

Infrastructure setup is pretty simple as like other IBM tools Review collected by and hosted on G2.com.

many bugs which hate this product a lot, no proper updates from IBM by PMR's Review collected by and hosted on G2.com.

How it translates the human language queries into useful insights from data which can be derived from the Watson. This helps a lot in getting useful insights in no time. Review collected by and hosted on G2.com.

Since the product is still under development, you can encounter few bugs which can lead to poor experience, but the product makes up by delivering amazing value for money. Review collected by and hosted on G2.com.

It's interface is more comfortable for me in comparison to the other cloud networks with the same purpose. Moreover, IBM is a company with huge history and has proven that it is always improving the product. Review collected by and hosted on G2.com.

I do not like the price that it is coming with. In my opinion the price should be optimal for both big and small businesses, whereas the price for the small businesses might be high. Review collected by and hosted on G2.com.

Relatively good user experience for onboarding process, integration, monitoring and reporting.

The need to monitor closely day to day is there (completed, due, pending, in progress, etc).

We can search using natural language for quick filtering report. ie: "show me yesterday shipment", "show me all due shipment" Review collected by and hosted on G2.com.

Local support is scarce in ASEAN Countries. The pricing (SaaS) can be to steep for ASEAN countries except Singapore Review collected by and hosted on G2.com.

Overall, an excellent B2B network that enables the ability to connect seamlessly with trading and business partners. Tracking and document management is easy to work with. Review collected by and hosted on G2.com.

Old documents are archived quickly, and hence tracking can be difficult at times. Sporadic errors from BTI and search results need improvements. Analytics can be improved. Review collected by and hosted on G2.com.

Customer support is beyond imagination with the trust of the IBM brand. The relationship manager takes time to understand our needs and solve the same with the internal IBM team. Give us a lot of piece of mind and confidence to work with them. Review collected by and hosted on G2.com.

Nothing at all that we dislike about the service. Review collected by and hosted on G2.com.

- Scalable and expandable enough to meet any need - big or small

- Custom development service to create new software for your specific needs

- Stable, reliable and fast support team available around the clock

- Advanced real-time tracking metrics to measure success Review collected by and hosted on G2.com.

- The overall usage cost is a bit too much for mid-level or a small-level companies or requirements. It might require some more articles to educate everyone. Review collected by and hosted on G2.com.

IBM Sterling Supply Chain Business Network is a great tool for tracking EDI Document and we have a great experience with their technical support, which is very responsive Review collected by and hosted on G2.com.

There should be different licensing model for Enterprise based on the number of users. This will make the price more affordable for medium and small size companies Review collected by and hosted on G2.com.

- It's a highly scalable system. We process almost 7 lakh orders a day using order management system of sterling

- it supports customized development

- Product is very stable since it's now being extensively used Review collected by and hosted on G2.com.

- The level of customization is limited. This causes problems once your order volume increases above 10-15 lakhs and you need a lot more customizations and new process flows. But below 10 lakhs and simple work flow it works.

- its high on cost Review collected by and hosted on G2.com.