Marja V.
MV
Marja V.
Mid-Market (51-1000 emp.)
"The importance of mapping and automating processes"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Automate operational and repetitive processes, reduce errors, ensure data security and reliability, and enable employees to have time to produce more Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't see it as a disadvantage, but many workers need to re-educate themselves to compete with AI technologies and continue in execution, encouraged to automate increasingly complex processes. Review collected by and hosted on G2.com.

RS
Renan S.
Desenvolvedor de robos
Enterprise (> 1000 emp.)
"Currently the best automation tool on the market"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The variety of commands and the ease of development using WDG Studio is incredible, with an intuitive interface, easy code maintenance, and the variety of commands for each type of action is what fascinates me about IBM RPA. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The versioning part could have the option to merge code. There were some commands that I had to work around due to a bug, but they have already been fixed in the new version. Review collected by and hosted on G2.com.

YC
Yoiti C.
Mid-Market (51-1000 emp.)
"Very good, excellent services, an almost indispensable support in today's world"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating tasks allows us to save time to perform other daily tasks. All the simple and repetitive tasks that we have to perform every day can be automated, providing speed and time savings. Thus, we can dedicate ourselves with greater quality to tasks that demand more attention. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

With a complete tool where we have the possibility to configure and parameterize according to the organization's needs, it is difficult to describe a negative point. However, something that could be improved is the user interaction screen; the menus could be clearer and more intuitive. For example, when hovering the mouse over an item, a more detailed description of the item's function could appear. Review collected by and hosted on G2.com.

JOSE ROBERTO C.
JC
JOSE ROBERTO C.
Enterprise (> 1000 emp.)
"Excited about the possibilities of automation"
4/5
What do you like best about IBM Robotic Process Automation (RPA)?

Ease of development using the existing tools (ready-made commands). Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Documentation for some commands is superficial with few examples, or old examples that do not work in more recent versions of the studio. Review collected by and hosted on G2.com.

Andre Luis M.
AM
Andre Luis M.
Gerente de projetos de TI
Small-Business (50 or fewer emp.)
"IBM RPA Quality Assessment"
4/5
What do you like best about IBM Robotic Process Automation (RPA)?

Ease of programming

integration possibilities

General operation of processes within the platform

Being LowCode, it is very simple to use, however, the configurations are not that simple. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Until the RPA is stable, it is very susceptible to errors and requires many small adjustments to start running without interruptions. Even then, to become stable, it ends up being slower than a human in execution, depending on the scenario. Review collected by and hosted on G2.com.

JQ
Jonathan Q.
Small-Business (50 or fewer emp.)
"Automation is faster."
4/5
What do you like best about IBM Robotic Process Automation (RPA)?

Automation of browsers is much easier, by creating subroutines, it makes development easier to process and find any type of bug during review. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It does not have retry handling; if the bot does not find an element, it continues on its way, causing the rest of the flow to come to a halt. The recording does not always work as expected. Review collected by and hosted on G2.com.

Murilo F.
MF
Murilo F.
Business Intelligence Analyst
Mid-Market (51-1000 emp.)
"IBM RPA is an excellent tool for large and small automations."
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Be a low-code platform, have an online orchestrator, possess numerous tools that assist in the development of automations, support always active and helping to clear doubts. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The documentation needs to be more detailed, as we often have to create multiple tests in the tools to figure out how they work, because the available examples are sometimes too shallow. Review collected by and hosted on G2.com.

AF
Alexsandro F.
Mid-Market (51-1000 emp.)
"PRODUCTIVITY"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

I am getting to know the work tool, where people who already use the tool demonstrate numerous processes that can be automated. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I still can't give an opinion because I don't know the tool in depth. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Ease of use."
4.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Ease of use of the features and creation of the robots. If the user has any questions, they can consult the system help, facilitating support. The speed in executing the robots. We use it daily because it greatly improves our process. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Honestly, we have not yet encountered major difficulties in using the tool. Review collected by and hosted on G2.com.

WD
Walter d.
Small-Business (50 or fewer emp.)
"Satisfactory in observing the consolidation of the platform after its acquisition"
4/5
What do you like best about IBM Robotic Process Automation (RPA)?

What catches our attention the most is the ease with which the IBM Studio allows for rapid development, with precise debugging and a wide range of features for the scenarios needed to solve the client's issues. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The difficulty or delay in convincing or showing that one of our demands is necessary compared to the rest of the client portfolio through the publication and voting of Ideas Review collected by and hosted on G2.com.