---
title: IBM Robotic Process Automation (RPA) Reviews
meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 286 reviews by the users' company size, role or industry
  to find out how IBM Robotic Process Automation (RPA) works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 286
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# IBM Robotic Process Automation (RPA) Reviews
**Vendor:** IBM  
**Category:** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 286
## About IBM Robotic Process Automation (RPA)
IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.



## IBM Robotic Process Automation (RPA) Pros & Cons
**What users like:**

- Users find it **easy to define processes and integrate chatbots** , enhancing their workflow efficiency with IBM RPA. (2 reviews)
- Users love the **easy chatbot integration** of IBM RPA, enhancing efficiency in handling customer queries accurately. (1 reviews)
- Users find **process definition easy** with IBM RPA, enhancing their efficiency in executing tasks. (1 reviews)
- Users value the **easy chatbot integration** in IBM RPA, enhancing workflow efficiency and customer query response accuracy. (1 reviews)

**What users dislike:**

- Users find the **difficult setup** process time-consuming, especially when integrating multiple third-party programs. (1 reviews)

## IBM Robotic Process Automation (RPA) Reviews
  ### 1. Good software for automating repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sigrid A. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like IBM RPA because it is suitable for automating heavy and repetitive processes. I liked the flexibility and the control panel that gives us information about each bot and processes attended in real-time, that's excellent and I like it.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Sometimes it is difficult to interact with other components in unknown languages.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It helped us simplify and automate our processes and avoid human error, so we have time and energy for other heavy manual tasks.

  ### 2. Low-code tool to automate repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brahim M. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this RPA tool because it can be used to manage the workflow and it is low code so automation is simple and gives the best platform security and transformation and loading data in a specific way is the best way to digitize work life.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I can't find anything concrete, so it really is excellent.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM RPA takes care of digital transformation and simplified our repetitive processes, reduces human interaction on intensive mundane tasks, and works great.

  ### 3. IBM RPA is an easy to implement and use process automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like that it is easy to use and develop and create processes, and IBM RPA simplifies our lives, I like to replace the boring and repetitive work that humans do on a daily basis with bots, that is gratifying and we see greater efficiency and precision, one of its aspects highlights are ease of use and the futuristic user interface.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I don't have many complaints, just issues with debugging and would generally like to see more details summarized in the documentation.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

When it comes to RPA, don't hesitate and implement IBM RPA, I recommend it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is used to replace the repetitive work done by humans with bots that guarantee success in processes without errors, reducing accumulated costs.

  ### 4. IBM RPA an easy-to-use process automation tool with a friendly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie B. | Customer Services Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

For me, it is a very good automation tool that helps us reduce the manual load, and it was easy to learn in a few weeks since it was implemented in the organization we have used it easily thanks to your training, I really like the user interface it is quite simple and intuitive, IBM RPA is a tool with many advantages.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Everything is fine and there is nothing bad that I can say everything is good with IBM.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

You will like this RPA is easy to understand and offers a friendly interface.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It helps us with the automation of repetitive processes with advanced tools of easy compression and for now, everything is beneficial.

  ### 5. IBM RPA - a robotic process automation software with a good user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shashi V. | Industrial Automation & Robotics Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

IBM RPA is very easy to use, it is an excellent software for process automation very easy to use, I like the user interface it is very good and flexible because it offers drag and drop to create a workflow by dragging the activities, so repetitive processes that no one wants to do are no longer a problem.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

So far no problems only benefit. And that's what we want once it's implemented.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I highly recommend him to any company or organization.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM RPA only offers benefits because it's a great way to automate repetitive processes and now we have time to focus on other work, that was our solution, time reduction and workflow improvement.

  ### 6. IBM RPA done rigth and built to improve the user experience with processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johanna H. | Engineer Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like how it works and how friendly it is and how easy it is to use because it is easy in different fields for complete automation and without any failure, I like the good development of maintenance management, it is excellent and it works well.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

So far there is nothing I have found that I don't like.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

The productivity increase due to automatic processes is great so far zero failures and many benefits.

  ### 7. IBM RPA software to automate business-level processes easily and efficiently

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy D. | Developer Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like it because it is a low code platform with a big learning curve. I liked how useful it is to automate repetitive tasks day by day and the bots perfectly carry out the processes assigned to them, it is an RPA for both beginners and experts in the field, it offers a very intuitive and flexible user interface and it's excellent.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It still needs to improve OCR technology and improve the functions to handle a large amount of data.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I recommend them, it is an excellent RPA platform to automate processes.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Used across the organization to streamline processes with bot automation, it was our top RPA choice for extracting data, improving processes, avoiding errors, and saving time.

  ### 8. Incredible software suitable for automating repetitive tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacky C. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like that it can be easily used for process automation and that it is very flexible and compatible with many repetitive processes, I liked the flexibility and integration with other projects.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The implementation was somewhat confusing and especially in browsers and it was difficult to get to work.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Excellent tool for automating repetitive tasks and is very reliable in helping us manage a high volume of processes and reduce time spent manually.

  ### 9. IBM RPA tool to automate most processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daanish S. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like IBM RPA for process automation because it's a pretty decent software and it works very well and manages to automate most of the processes without needing great coding skills, this software is pretty good.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I would like the design of the process to be simpler, it is the only negative thing that I see.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is used to automate heavy and repetitive processes and has significantly reduced manual work, and now everything is fine we see workflow improvements.

  ### 10. Automation on the Go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajat S. | Senior Business Analyst - Digital Transformation, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

The tool is easy to use and encompasses features relating to intelligent automation leveraging Artificial Intelligence and machine learning
The tool can be used in both attended and unattended modes of automation
The tool can be easily deployed in on-premise and cloud-based environments making easy to use and adapt to the needs
The tool adheres to the security standards and ensures automation is encrypted without any data leakage
The tool has an in built OCR functionality which supports extracting data from image based PDFs
The tool can be easily used with Word and Excel based files
The tool is cost effective and supports integration with other systems such as process mining etc.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The tool is expensive when being deployed on cloud
The bot's logs and reporting mechanism are quite complex and should be user friendly
Document understanding capability and accuracy may vary depending upon the complexity of the documents
Leveraging AI and ML based package ensures higher costs
The process of integration between other software products is complex as compared to other products

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

Best tool which captures all features that are required to capture as part of automation.
The tool has ease of setup while administration activities are concerned. 
The tool can be used in both cloud and on-premised based environments
Document preparation capturing As-Is activities can be solved in less time

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

The tool helps in minimizing rule-based and repetitive processes and leads to automation
It has led to cost optimization and also business performance has increased leading to more customer satisfaction
The bots can be easily integrated with other software products leading to better efficiency and easy access to the data
The tool runner and efficient log monitoring capabilities have led to effective exception handling and ensuring more control of the process
The automation can be scaled up and down depending upon the requirements

  ### 11. Very useful low-code tool for automating mundane and repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yubao P. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like it because it is low code and you can build a bot quickly if you have the knowledge and it is ready to use within a few days of deploying it. I also like how comfortable and easy it is to use and drag-drop, and develop. IBM speeds up your workflow and lowers your total cost saving a lot of time.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It has some bugs but they are not serious and it does not affect the operation. I would only like to see improvements in the user interface, I see it as old.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is suitable for organizations that have a lot of repetitive and mundane tasks and want the software to help them.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Several processes are currently being automated with this great technology, due to the interesting characteristics it ended up being very useful, saving costs and reducing labor time.

  ### 12. A high-level process automation solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophia W. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this RPA solution because it is very good and impressive where any organization can easily adapt, IBM RPA offers a set of tools to program bots and perform our daily tasks, and the user interface is great and intuitive, I like that.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

No problem at any time with IBM all good but at first, we had some difficulties but the support team helped us.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

You will love this tool, it is easy to use, intuitive and continuously improving.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Automate, develop, and streamline processes quickly and efficiently and save human effort. That was our solution with IBM.

  ### 13. IBM RPA great tool very flexible that adapts to our daily needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca T. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I liked it because it is easy to learn and anyone with minimal coding knowledge can use it without any problem, I like that it provides solutions to easily automate processes using bots, it is an excellent RPA with good features and a good graphical interface for development.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

There are no problems, so there is no dislike, I have nothing to say here.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

The right tool to process large amounts of data at the same time. I recommend IBM RPA.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is being used to work with data and automate most of the processes, because before we used to make a lot of mistakes, but that is a thing of the past thanks to IBM RPA.

  ### 14. A very elegant RPA software for automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Z. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

It's an RPA software with a nice UI and I like the tagging of the variables with the bot so it can provide automated dashboards in real-time.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Nothing that I do not like and I think that this product does not need improvement.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We have used IBM RPA to eliminate repetitive processes that were time-consuming to perform manually.

  ### 15. Great RPA tool very convenient in these time of automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Choey Z. | Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I really liked its very flexible user interface, it's good technology from start to finish, especially in the field of automation, I liked being able to process data and how impressive it was easy to use, very efficient and no coding experience required. So if you think about innovating, this is your tool.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Its great technology, plus IBM and their software are always great and I have no complaints.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

If you are looking for a solution with low cost and benefit, I can assure you that this is the best.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is being used to solve our data and error issues, we were able to automate a wide variety of repetitive processes and it was the best we could have done.

  ### 16. Intelligent IBM RPA automation that helps process data easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enzo D. | RPA Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

IBM RPA offers a very good and dynamic user interface that is easy to use. I like how easy it is to automate because of the use of AI to get information, it's very good and it offers pre-set commands, it's excellent.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Everything is excellent this RPA offers good results so far.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

So far so good with automation it has dramatically increased efficiency and pressure on processes and eliminated errors.

  ### 17. IBM Robotic Process Automation - for automation of multiple repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew L. | Senior Project Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this tool because you can automate all the processes that are repetitive, its interface is easy to use both for the studio and for the orchestrator, it is quite easy to use and install and it works very well both in open environments and behind a firewall.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

So far no problems, I'd just like to see more integration options for PDFS.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

You can use it to end repetitive processes, I recommend it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is used to automate the processes we are working on and we were able to create a repository that can be used in the future, I really liked this product.

  ### 18. Very good tool to save time thanks to automated processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deana V. | Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like it, it's a great product and I love its flexibility in forms and workflow, it's great for properly testing processes and automating form-related tasks, I liked the customization and searchability.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I have no problem with IBM Robotic Process Automation so far everything is fine and perfect.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Personally, it is an incredible software that helps a lot in automating daily tasks and has reduced my daily work, it is incredible.

  ### 19. A powerful app with activities to meet the needs of repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan M. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this tool because it is very reliable and makes it easy to develop automation of repetitive processes and offers very useful functions, significantly increasing productivity. I like being able to create bots or start learning to program.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

There is nothing negative, it is an excellent complete solution for our business.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I recommend it is the best tool to facilitate repetitive work.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM Robotic Process Automation has helped us because it makes it easy to develop and automate repetitive processes with AI capabilities and it really worked and benefited us.

  ### 20. IBM RPA a gateway to excellence in automation and digital transformation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco C. | Project Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like IBM RPA because I feel like it's easy to use for anyone new to it, the design is great and it's open-source, and it offers great tools that help cut down on work time.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

At the moment there are usually some errors but they are not so important, as long as it does not affect the operation, everything is fine.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

You will get the best results with this RPA tool.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

With IBM RPA we can develop process automation and it is definitely the way to do it, we improve processes and avoid errors, and IBM is very reliable and efficient.

  ### 21. IBM RPA is the future of robotic process automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline D. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this tool because it is the easiest RPA ever used and even anyone without technical knowledge can use it and automate some of the basic mundane processes. I liked this solution for its very useful features and besides being cheap.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

There were some commands that need behaviour improvements to resolve issues like the dropdown.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It's good for process automation, it provides a lot of great functions and features, I recommend it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Develop a workflow for repetitive processes and make everything faster and time-consuming processes processed in no time.

  ### 22. IBM RPA a simple and very effective platform for automation with easy to understand bots

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roukaya A. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

This RPA is easy to use to implement automation, I liked the detailed learning platform that helps to get trained quickly. The user interface is intuitive to develop and design a solution for the tasks, and you don't have to be an expert to use it, the best RPA solution is offered by IBM.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It would be great if there was more documentation on how to create activities.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

IBM RPA is ideal to end repetitive processes, I recommend it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM RPA plays a very important role in automating processes, we can extract data, avoid mistakes and not try harder.

  ### 23. Forget about routine tasks by using bots that guarantee impeccable and error-free work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dona P. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this IBM RPA because it automates repetitive tasks with its easy to use and understand features, I like it because it is a low code RPA and also the user interface allows you to set up the workflow and automate the business easily.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

IBM RPA is a good tool, but it can be better, especially when the processes are complex and the script is difficult to navigate.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

IBM Robotic Process Automation is a very good tool needed by companies that manage many processes. I recommend it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Effort saving, and greater productivity, is one of the best technologies that exist to end the routine.

  ### 24. RPA tool that can be used by beginners without prior knowledge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio T. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like IBM RPA because it was easy to implement, I also liked being able to automate multiple repetitive processes and it offers a friendly interface and it's easy for anyone with no coding experience, it's awesome.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Unfortunately, the price of the licenses is a bit expensive, I wish it were cheaper.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is suitable for all types of organizations, I recommend it if you want to end repetitive tasks and improve productivity.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It was implemented with the mission that it could automate our repetitive processes, and so far it is doing very well. That was our solution.

  ### 25. Great RPA that evolves industries with artificial intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin K. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like it because it's interactive and easy to use and flexible and adapts to our needs with robust automation, I also like that people with minimal coding skills can use IBM RPA without any problem.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It works great and there are no major issues, just minor glitches and bugs and sometimes slow.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I recommend it to you If you are looking for an RPA that meets your needs.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM RPA evolved our company with innovative technology, not only is this RPA but most of the applications offered by IBM have always ended up being very useful. In this case, we were able to automate various business processes and document scoring, create bots, and much more.

  ### 26. IBM Process Automation good solution to simplify human work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank B. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I liked IBM RPA because it brought a new solution to repetitive processes, requires no coding skills, and can be integrated with any platform. I liked the updates that usually bring new things based on the needs.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I like some things, but I don't like the interface, it could be improved and customized.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I recommend it, it is not that difficult to learn and it has many advantages.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

With IBM RPA we can automate several processes, mainly in collections and finance, and we have obtained benefits and efficiencies such as error reduction and time savings.

  ### 27. RPA platform for complex and repetitive processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary B. | Learning &amp; Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I liked that it was easy to set up and easy to understand with the ability to be robust to well-versed users, it's great because it makes it very easy to build a bot quickly and provides the right features from solid code.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Some limited commands and documentation are could be better.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is used for small and complex business processes that are repetitive and we have archieved man hour savings since its implementation.

  ### 28. IBM Process Automation the best RPA tool to automate any task

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie B. | Engineer Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like it because it is a reliable and developer-friendly tool, you can work on different types of business processes, but what I like the most is that it has instructions to satisfy the requirements of the number of business processes, I liked being able to see the different scans and notice changes in the workflow.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I would like to see improvements in customer service. Because they are slow to respond and help.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

You want a tool with artificial technology that automates most of your processes because this is your best option and it is called IBM Process Automation.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

By using IBM RPA we can focus on other heavier work, and leave the repetitive processes to the bot, it is a great solution that gives good results.

  ### 29. A Good Tool for Creating Helpful Bots

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caprasio I. | Process Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

We have a philosophy of simplifying everything, and IBM achieves this.
With the software, we have developed several applications effortlessly without sacrificing security at any point.
Very little expertise is required to program the bots we use, so we don't have to spend hardly any development time on it.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Sometimes it is a little confusing to understand the interface. It could be more modern, with some additional buttons for frequently used functions. However, it is still an easy-to-use software after getting used to it.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

Creativity dramatically enhances IBM's features. If the user doesn't have much experience with this kind of software or creating bots, IBM's command books will be a great source of inspiration.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We use it to create the bots we use for repetitive processes within the company. One of those tasks is developing websites and applications, and the software is useful for testing them or coding some repetitive parts.
In general, we reduced work times, organized several processes, and simplified tasks that are now automatic.
Tasks in areas such as accounting are carried out without so much supervision.

  ### 30. The complete tool for automizing devs' tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ania B. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

The documentation is fantastic and complete. It has helped us create the bots to achieve our first fully automated processes.
Programming skills can be very basic or non-existent to operate with IBM. You just need logic and creativity to get the most out of the software.
As an additional point, it is an intuitive and easy-to-use platform. IBM is flexible to automate all processes.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Its weakest point is the price, but, indeed, you are also paying for a complete and straightforward program at the same time.
Sometimes, we consult with the community to program more complex bots because there are not too many examples.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

I recommend that new users read all the documentation, especially those with little experience with IBM.
Consulting the community is also helpful for developing more complex sequences of bots.
On the other hand, you should think about each step before creating the bot. This way, you will optimize the automation flow.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We use IBM to automate mainly fiscal and administrative processes. These are all tasks where people can make several mistakes, and leaving them to the bots eliminates that risk factor.
We also use the software to collect information from our customers that complete the forms and organize it in the database, with only the supervision of a few workers.
Now, we make more minor errors, and the staff can handle complex tasks. As a result, our resources have been optimized.

  ### 31. A good product for simplifying all work in the company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lawrence B. | Tech Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I love how we can develop applications without spending hardly any time. IBM is easy enough even for people with little to no experience coding.
The commands are easy to execute, and the whole interface is handy.
The IBM documentation is entirely enough to learn how to use the program without prior knowledge.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It is pretty expensive software, but we have learned to appreciate it.
On the other hand, its simplicity is sometimes a limitation. For example, we can't see inside project folders, but we don't usually require it. It's just a little awkward at times.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

Take your time to create your bot. It's a tedious process for those not used to programming bots, but the software makes everything much more straightforward. You might need the patience to record the procedures correctly. It will be worth it once it's all done.
It pays to make the recording as clean as possible. This way, all the automated processes will be done without errors.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Now we can create customized and specific bots for our internal processes.
Areas such as accounting have now significantly reduced their work time. So we just let the developed bot do its job while one person oversees it.
We also use IBM to collect customer information in our database. So we can do tasks like generate invoices automatically.

  ### 32. Excellent RPA technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara J. | Technical assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

In general, using RPA technology marked a before and after in implementing our projects. It facilitated many processes, mainly because the automation of several digital tasks left us to grow in other areas. It is easy to program simple bots, with a user-friendly interface It only takes few steps to have a functional bot that do simple tasks.

I love the online community; it is impressive and friendly. We can learn how to do other bots.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

Its price is not the most competitive. But I know we are paying for quality and security. I trust in this IBM software.

Sometimes, if we want to do more complex bots, we need to ask in online communities. And, if we need support assistance, technical support helo ups.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

For companies, this software is efficient and effective because the learning curve to programming simple and necessary bots is short. Paying the price of RPA software is indispensable to improving productivity.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

I would say that the most benefit is that we reduced costs and optimized our employees' time. It is stimulating for the team, perceiving that their time is valued and required in activities than need their habilities.
Investing in RPA technology is something that benefits every company. Bots can do automated tasks, and humans can do complex activities.

  ### 33. When looking for an RPA this is the most appropriate tool to automate processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon A. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like IBM RPA because it's good at automating desktop applications and its integration was very easy and straightforward, I also liked the flexibility in management and good service, plus it doesn't require initial training.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

At the moment everything is excellent and I have no negative comments about it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is a wonderful tool that reduces development time and works non-stop 24 hours a day. In addition, the graph is very practical for monitoring processes in general.

  ### 34. A simple, fast nd helpful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maric S. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

We like the way to develop bots without using any code. It only takes a few clicks to create an automation application, and it runs the whole process by itself. Staff can focus on what really matters instead of paying attention to a bot. The learning curve for simple applications is very short.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The price is not the most competitive, but it's well worth it when you consider the ease of use. Also, sometimes it is difficult to save the recording of the execution process.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

Despite being an easy tool, you can discover new peculiarities if you read the documentation of the commands. Sometimes, the bot does not point to the item you want. In these cases, I recommend you to go to the browser's developer tool to locate the element copy it, and past it directly into the code.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We use this software of IBM mainly for repetitive tasks that we don't want to leave in human hands. We have automated accounting and administrative processes. We also collect customer data in our ERP and make invoices whit this tool.

  ### 35. A perfect solution to automate business processes and improve workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I liked the initial documentation, it is complete, and it helped us a lot to assemble the robots and thus be able to carry out our first automation, and the results were positive; I also like that the programming requires almost no code, and so anyone can use it, this RPA is fantastic, and if you have knowledge of AI, it will be very easy for you.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The only thing is that its interface looks somewhat simple, and I would like to see it improved and also the search part and tidy up its functions a bit.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

This RPA is excellent; however, I recommend reading the documentation a bit if you are inexperienced and don't know how to implement it.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

The solution was that it solved the problems of automating operations like emails, invoices, and extracted data, and there were no human-caused errors.

  ### 36. All companies that want to innovate and improve processes need an RPA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret S. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this RPA because it is very good at automating processes through scripts and managing the workflow to avoid errors, I like that this application is so reliable and resourceful, it was created for developers.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I didn't have any mishaps, just minor issues with the bot, but they were fixed right away with support.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is suitable for debugging and automating repetitive tasks.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

IBM RPA has been able to solve our administrative problems due to the number of tasks we were handling, once it was implemented we were able to automate a lot of tasks and processes and we really continue to enjoy those benefits until now.

  ### 37. Great easy to use platform and create bots to automate tasks improving workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albert L. | Support Engineer, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this platform because it is very intuitive, and its features are great. I also love the ease of use and speed of development, the commands are easy, and it is very flexible for an end to end management and automation on every process.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The experience has been good, and I do not see any type of serious problem at the moment.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is a very efficient RPA that I would recommend without a doubt.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It is a good solution to automate tasks with its robotic technology, and now we see that all our processes are faster and more effective and without errors.

  ### 38. Excellent user-friendly platform to improve flow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaturong M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this easy-to-use platform tool and it is very intuitive, I really like its features and ease of use, at first the learning curve was great and it really is very short. IBM is excellent and efficient with a very good interface.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The tool is possible but I would like to see improvements and more details on some functions because sometimes it gets complex.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

If I recommend it to you, this tool is good and efficient.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It solves most of the problems and it was worth implementing it, it reduced the execution time and expenses.

  ### 39. Good tool for programming and creating solutions with little coding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tuan P. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like the ease of use and certainty in development and we can save a lot of time. But best of all, no experience is required due to little coding. In addition to bringing a lot of information about the processes and I liked that a lot, it is intutive and easy to develop bots without the need to insert code like crazy.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I think it needs some design improvements in general because it sometimes looks a bit confusing in certain situations; I really wish it was more modern.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is a great tool that is improving little by little. So if you think of an RPA, this is the one you need.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

This tool is good to work with, it is a good RPA that solved our monotonous process automation problems, and now, with IBM everything is different and beneficial.

  ### 40. Good product with robotic technology for effective automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricky A. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like this platform for all its features and artificial intelligence, I also like drag and drop to execute commands. I think it is a complete and powerful platform that meets the objective and is also very useful.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

They should work on the design in general, I would like to see it updated and more organized.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

If you are new to RPA, I recommend that you start with this tool, and you will see good results.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It greatly simplified the work and the execution time was reduced, we were able to automate repetitive processes and now everything is much more organized.

  ### 41. The IBM RPA that keeps getting better day by day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

It is a very good technology, and it was easily integrated; I like that it is low code, and you can create a bot quickly without needing to be an expert, you can create a bot quickly without needing to be an expert, you can automate manual and repetitive work. I also like its complete and detailed documentation to learn much faster ad make work easier.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I would like to see more AI and a lot more debug abilities, but it is a growing RPA, and I look forward to seeing more updates.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It's a great RPA product, I recommend it if you want to learn RPA, and this would be your first tool.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

It's a great RPA that is solving problems like process automation and data mining, and we've seen a lot of growth in the workflow.

  ### 42. A powerful platform for working with RPA

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel M. | Software Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

The simple and intuitive way to develop bots without code. Even if you don't know how to do something, you can search for keywords in the toolbox and probably find what you need.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I would like to see improvements in some small features like the "if" clause that allows the use of "or" and "and". The search functionality in the "script" tab would also be interesting.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

Although it has points to improve, I recommend its use because it allows us to take companies to another level with a low implementation cost.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

I have been automating fiscal and administrative processes. These processes usually have repetitive and well-defined flows that we don't want to leave in the hands of humans. Posting tax documents and interacting with banking sites are two recent examples I can give.

  ### 43. I love thats IDE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ederson H. | RPA Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

The facility to programming, have a lot of options to manage all type of system. For me the best its the option which automate desktop services is very usefull.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The options is really good but I have problems with translation. During sometime the studio have commands in english, portuguese BR and portuguese PORT but with time was fixed.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

IBM Robotic Process Automation is an easy tool to understand but as everything has its peculiarities what I would recommend is to be always reading the command documentation because it is possible to discover uses that you can't even imagine

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

I developed automation web and desktop. With the developed solutions, it was possible to save a lot of time within the operations, for my work was extremely important.

  ### 44. Emerging Challenger in RPA Space!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

IBM is always process oriented and there RPA tool is a good example of there R&D. As RPA market is growing rapidly, IBM Robotic Process Automation offering is a major challenger and complimentary to the other services in IBM Ecosystem.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

As with all the previous offerings from IBM, it lacks visibility of many functions that a Robotic Process Automation tool needs to have to give 360 degree overview of the process.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We have created solutions which leverage IBM ecosystem. This not only reduced total cost of integration of third party RPA tool but we also saved cost of licenses by purchasing bundle offering from IBM.

  ### 45. Easy-peasy, lemon squeezy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando L. | Senior Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

I like the ease of getting a project running. Creating an automation or test application is very quick and easy. Just drag in a few commands, configure them according to demand, and run the process, without having to put an executable to perform the action. You can put it into production in a few clicks and focus on what really matters.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

You cannot create a project in folders and view them inside the IDE. But that is part of making it simple.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is very easy to train people to work with IBM RPA Studio, as the learning curve is very short.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Development of several separate applications. The main solution in this case is end-to-end integration.

  ### 46. A platform with great potential that enhances professional goals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin B. | Innovation and Automation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

Bot authoring.
Recorder.
Unattended bots
IBM Watson Assistant Integrations functionalities
API Runtimes with multiple licenses.
Because are fully ready for Brazil Data

**What do you dislike about IBM Robotic Process Automation (RPA)?**

I think the price is not the best competitive compared with other players. 
Sometimes the WDG RPA loses the references with browser tasks.
Continuously integration with AI players, like GCP, Azure, AWS, and open source frameworks.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We solve problems for OAB São Paulo, with automation related to queries in government portals for documents required. Improve the time spent on the manual task over months.

  ### 47. Good product. It will get better with time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rivaldo L. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

The product is light, easy to use and the coding is really easy to use.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The dashboard needs to show the flow of activities in real time and allow to restart process. The recording needs to collect the info easier and more precise.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

It is a good product but lack some resources to operate in day by day the scripts execution like a dashboard to show the stage of the current execution inside the automation and resources to manual launch the script that fail inside a flow. Also would be good to have a more precise recorder. Some elements are hard to point and some times we have to go to the browser´s developer tool to get te correct element information and copy it and paste direct to the code.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

We are solving mainly automation activities like including customer data in ERP, adding invoices, updating customer data in ERP...

  ### 48. Great automation tool, easy and agile to put robots to work

**Rating:** 4.0/5.0 stars

**Reviewed by:** José Roberto A. | Tech Lead | Senior RPA & RDA Consultant | IBM Robotic Process Automation Certified, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

An easy-to-use tool with a simple and easy-to-understand layout, it has many useful commands and good documentation for them. Very versatile and with good integration with third-party tools.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

The web control panel can look confusing in some situations, such as looking up logs on multiple machines or checking if something is running on some computer or has failed.

**Recommendations to others considering IBM Robotic Process Automation (RPA):**

The tool has improved a lot lately, so any issues you might encounter will probably be resolved quickly with some updates.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

Because deployment is so easy, developing and maintaining a solution makes a difference, especially when budgeting and being more reliable, secure, and assertive.

  ### 49. Excellent tool for process automation.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vanessa P. | Data scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2022

**What do you like best about IBM Robotic Process Automation (RPA)?**

IBM RPA has proven itself effective in many tasks. It has a very understandable interface, easy page mapping, and fast execution. The courses offered are very enlightening, with many examples.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

When it was necessary to use rpa to work with a virtual machine, we saw the first gap, as IBM RPA did not have the resources for this. Also, the report that can be created does not allow exported figures or tables, making it a challenge to use for our interests.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

First, forms were filled out. After that, forms that had fraud cases were captured from the customer's page and reports were made via macros in word.

  ### 50. Easy to use, various tools.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alcides N. | A, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about IBM Robotic Process Automation (RPA)?**

The ability to drag and drop commands, create variables, and execute and debug scripts. Filling PDF files and working with Excel files.

**What do you dislike about IBM Robotic Process Automation (RPA)?**

It is not possible to remove executions that have been scheduled and for some reason were not executed on time. The tenant interface after the acquisition of WDG also changed for the worse.

**What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?**

The filling of PDF files for submission and digital signature on an external platform during the pandemic period, which will extend until after the end of the pandemic.


## IBM Robotic Process Automation (RPA) Discussions
  - [Is it competitive with  Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) - 1 comment, 1 upvote
  - [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) - 1 comment, 1 upvote
  - [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) - 1 comment, 1 upvote
  - [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) - 1 comment

- [View IBM Robotic Process Automation (RPA) pricing details and edition comparison](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A57%3A23+-0500&secure%5Bsession_id%5D=c8590550-8aae-443f-9dc1-a2abeb6e64dc&secure%5Btoken%5D=f0b774eb67f6b7265cce96eae03172ede55142ddb85251a11ed5ea224bccb61d&format=llm_user)

## IBM Robotic Process Automation (RPA) Features
**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation
- Document Automation
- Business Process Automation
- Configurable Workflow
- Rules-Based Workflow

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Document Management
- Audit Trail
- AI Copilot
- Real-Time Updates
- Real-Time Monitoring
- Multiple Data Sources
- Reporting & Statistics
- Email Address Extraction
- Forms Management
- Data Extraction
- Drag & Drop
- Workflow Management
- Access Controls/Permissions
- API
- Optical Character Recognition
- Role-Based Permissions
- Data Import/Export
- Process Builder
- Generative AI
- Customer Experience Management
- Search/Filter
- Data Capture and Transfer
- Compliance Management
- Approval Process Control
- Secure Data Storage
- Process Control
- Code-free Development
- Ad hoc Analysis
- Image Recognition
- Data Storage Management
- Performance Metrics
- Activity Dashboard
- Task Management
- Monitoring
- Customizable Reports
- Version Control
- Integration into Third Party Applications

## Top IBM Robotic Process Automation (RPA) Alternatives
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,061 reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews)

