IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 2

AI and cognitive services provides AI capabilities and advantage over other tool to enhance thr capabilities of intelligency Review collected by and hosted on G2.com.

Intial set is time consuming and costing seems on upper side in comparison to other similar kind of tool in market Review collected by and hosted on G2.com.

Considero que o principal ganho é referente ao tempo dos analistas envolviodas com a demanda, eles tem mais tempo para de fato analisar e criar plano de ação, ao invés de fazer um trabalho manual e muitas vezes repetido igualmente todos os dias. Review collected by and hosted on G2.com.

Como sou analista e líder de célula, faço a solicitação de automatização para outro setor, por esse motivo não tenho até o momento nenhuma reclamação. Review collected by and hosted on G2.com.

The system has many features, and they are easy to use, our project trained people without IT contact, business users, and it was very smooth. Having a good understanding of logic makes it easy. Review collected by and hosted on G2.com.

There are few, today it serves us completely. A boring part is the version update on production machines, as the versions often released are not the clearest. Review collected by and hosted on G2.com.

I have been working with IBM RPA for more than 1 year, and the good things I can highlight are:

• Great adaptability of the RPA Studio when developing bots. Having both the drag-and-drop option and the option to "write" the code makes it easy to start programming. Personally, the drag-and-drop bothers me a bit, so I feel more comfortable writing code.

• Multiple integrations with programs. I find it faster to automate SAP with IBM RPA than with other tools.

• The website for managing the tool seems very convenient to me. The dashboard, the scheduling of bots, etc.

• Very good support area of IBM with the tool. They were always very willing to answer my queries and are active in their work. Review collected by and hosted on G2.com.

I have been working with IBM RPA for more than 1 year, and the bad things I can highlight are:

• The installation of the tool has brought me several problems. I had to request assistance from support to complete it because things like the Vault or bot programming were not working. The assistance I received was good.

• The documentation of the tool is unclear on some of its pages. One reads the documentation but still has doubts. It doesn't happen with all chapters of its documentation, but it does with some.

• The way the tool focuses on sales seems unintuitive to me. Extra steps are required compared to other automation tools. Review collected by and hosted on G2.com.

I liked the part about development, I found the studio to be a very interactive and easy tool for developing RPA. The recorder part is also nice and helps in identifying elements. Review collected by and hosted on G2.com.

I did not like the tenant, the scheduler is confusing and does not stop when we deactivate the scheduler, the robot continues running anyway. Another thing I did not like was the recognition of system elements like SAP, IBM does not recognize some of the main buttons of SAP, to work around this we had to use SAP's own script. Another thing that I think should be simpler is the configuration of security keys, the installation is confusing and you still have to install a certificate on the machine. Review collected by and hosted on G2.com.

The names of the tools are very intuitive, making it easier to create scripts and learn the tool. With this, we were able to automate some processes that previously took a lot of time to execute.

Even without much programming knowledge, I was able to learn to use the tool (IBM RPA Studio) fairly quickly. Review collected by and hosted on G2.com.

The documentation on the IBM site is not very weak. The explanations are not clear for the user/developer.

And the courses on the IBM site are not available in Portuguese, making it difficult for those who do not have knowledge of English. Review collected by and hosted on G2.com.

It is a simple platform with a low learning curve. The development of automation is fast and practical, as almost everything needed for end-to-end automation is already available on the platform, without the need for additional package installation. Variety of commands that make automation practical. Review collected by and hosted on G2.com.

Some versions had updates where something did not go as expected and some things that used to work stopped functioning. The release of APIs for communication with the repository is something that would bring a very significant benefit to the platform. Improving task scheduling by having more options. Review collected by and hosted on G2.com.

The reading of documents with the OCR function will be the most important item in relation to other tools on the market. Review collected by and hosted on G2.com.

There are many limitations in the tool, what is most lacking is the automation of Google and Microsoft (Online) spreadsheets. We have to make a very large development effort to automate this feature. Review collected by and hosted on G2.com.

Quite easy to update the code and implement in production. Review collected by and hosted on G2.com.

There is no "or" and "and" operator.

It would be nice if the "logMessage" also created a local log.

Bugs. Review collected by and hosted on G2.com.

Programming with Studio is simple and easy even for those who are not familiar with programming, as the block commands prevent possible implementation errors. Review collected by and hosted on G2.com.

I see that there is a lack of detail in the documentation of some commands. There are commands where the documentation has more fields than exist in the Studio, for example. Review collected by and hosted on G2.com.