IBM Process Mining Reviews & Product Details - Page 3

Nothing is more powerful and capable of handling a lot of complex processes than IBM Process Mining. This exceptional solution provides us with a lot of features that help us improve the processes for our company and our clients. The team at IBM Process Mining is helpful, and they have been able to handle all of our requests, including upgrades and changes to the systems of our clients. We have been able to improve the performance of their operational processes in a magical way that enables us to cut operational expenditures while also improving our clients' workflows. They are now able to quickly respond to customer issues and concerns as well as customer feedback with fast reactions while the operation is running smoothly with reduced costs and saved money. This allows us to give them the superior service that they really deserve. Review collected by and hosted on G2.com.

Sometimes during the implementation we encounter some obstacles with complex steps and configurations, but when we turn to the support they help us get over it, but it takes time. The dashboard is very user-friendly. However, they need to improve the user experience and the performance. Review collected by and hosted on G2.com.

O fato de otimizar continuamente os processos de negócio de forma simples. Pode ser usado para descobrir rapidamente oportunidade de automação ao iniciar uma jornada. Review collected by and hosted on G2.com.

Ainda não tenho do que reclamar referente ao assunto, já que aumenta imensamente seu potencial estratégico. Review collected by and hosted on G2.com.

A usabilidade é amigavel, consegui descobrir vários insights sobre o processo que analizei Review collected by and hosted on G2.com.

Como qualquer ferramenta de data mining é necessário fazer um tratamento de dados antes de utilizar a ferramenta Review collected by and hosted on G2.com.

One of the best features we really like in IBM Process Mining is the data visualization algorithm and the way it generates all processes from our different departments in one place to simplify it for us to collect all the data we need is such a genius function, We also like the IBM's advanced Machine Learning engine they developed in Process Mining, It's capable to give us the predictions to find out if there will be any delay in that case or no and the reason why this could happen. Review collected by and hosted on G2.com.

The documentation really needs to be more clearer and detailed for the first-timers to help them get started without surfing the Internet for help, My team needed a lot of private-sessions to just get started/ Review collected by and hosted on G2.com.

Fornece maneira de construir indicadores objetivos para encntrar de processos candidatos a melhoria e automação. Review collected by and hosted on G2.com.

Pode levar induzir ao erro quanto a neceessidade de intervenção humana nas etapas de descobrimento de processos. Review collected by and hosted on G2.com.

Logging data, finding data mining patterns, monitoring, and digitally representing processes to develop for businesses. It also helps in optimizing business criteria and pipelines. Review collected by and hosted on G2.com.

Currently, I didn't find any but if there's a requirement I will definitely share that with the firm through chat or email, or any other communication media that is possible and available. Review collected by and hosted on G2.com.

It did the job as described. Plus, it did not need a herculean effort to configure it. The interface is pleasing, which led to an ease of use. The use of AI made it simpler as there was no repetition. I enjoyed how it permitted the monitoring of processes. The USP of the product is the automation and that's why it got a vote from me. Their use of data analytics to allow the workflow is what appealed to me as well as it made us understand it better. Review collected by and hosted on G2.com.

The biggest issue I had is the pricing. It's unfortunate that this is more than what one can afford. There should be a lower price range. The other issue I had was that their documentation was sub-par. Review collected by and hosted on G2.com.

We are deeply in love with the power of IBM Process Mining machine learning-based engine and how it's able to provide us with predictions to know if that case is likely to be delayed or no and the main reasons why, We were able to act in the most difficult circumstances through the great amount of the detailed information we gained from the interactions between relevant data and process activities. Review collected by and hosted on G2.com.

All of us were too bad at the beginning because of the high level of complexity and the lack of onboarding guidance or the documentation at all, It needs more attention from the great support team of IBM, They were always there and I appreciate their help but better documentation means less support tickets. Review collected by and hosted on G2.com.

I like how we are able now to professionally monitor our data and analyze everything quickly with full control over all our businesses process models and most of the marketing processes too, We became able to track all processes inside and outside the company with truly deep control over the flow of our processes and deeper insights of our performance. Review collected by and hosted on G2.com.

When it comes to Big Data Management it's complex for new users and they need a better guidance than the documentation, They always turn to the techinical support team or to the community experts and thankfully IBM has a good community. Review collected by and hosted on G2.com.

I like this data mining tool that reduced my use of virtual wizards to recompile routine data, I like the approach and support it is part of the product and it always helped us a lot at the beginning of the implementation. Review collected by and hosted on G2.com.

We had some problems at first but support was able to fix them, the only problem so far is the buttons being hard to find. Review collected by and hosted on G2.com.