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155 IBM Process Mining Reviews
Overall Review Sentiment for IBM Process Mining
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Easy to find the event loga nd Visualization. Review collected by and hosted on G2.com.
Not familiar with all UI features like Visualization which are created for cycle process. Review collected by and hosted on G2.com.
Best part of Process mining from IBM is the seamless integration of the platform with other IBM services. We built use cases integrating data refinery and watson capability from IBM Review collected by and hosted on G2.com.
Process mining capabilities need improvement for discovery phase as with increased complexity of workflow it is hard to map all the possible ways to build optimized process Review collected by and hosted on G2.com.
Powerful tool to help visualize processes and identify where this process can be improved and/or automated. Helping to reduce costs or increase productivity. Review collected by and hosted on G2.com.
Sometimes the processes are not automated in the best way, meaning the person responsible for using the tool should contribute and also conduct this analysis to avoid problems. Review collected by and hosted on G2.com.
A facilidade de criar códigos e modular com facilidade os scripts Review collected by and hosted on G2.com.
acredito que o custo, em comparação com outras do mercado é bem alto, porém os benecios também são altos Review collected by and hosted on G2.com.
O IBM Process Mining nos ajuda a ter uma visão mais abrangente dos processos de negócios, ajudando na identificação ineficiências e fornecendo insights para otimização. Também há mais chances de identificar padrões, gargalos e desvios, permitindo que possa ser tomadas medidas para melhorar a eficiência e reduzir custos. Review collected by and hosted on G2.com.
A implementação e configuração inicial podem exigir um investimento de tempo e recursos consideráveis. É importante também ter pessoas qualificadas para tirar o melhor proveito dos dados levantados pela ferramenta.
Um outro ponto para se ter em mente é quanto a privacidade dos dados, uma vez que a ferramenta pode manipular dados sensíveis no processo de mineração de processos. Review collected by and hosted on G2.com.
Business process self-analysis, Visualization of procedures, It has an excellent user-friendly interface which facilitates and saves time, is fully automated and provides efficient information and easy development. Review collected by and hosted on G2.com.
So far, I have no complaints, as it is meeting the needs and results of the company and has greatly facilitated automation with transparency for the areas involved. Review collected by and hosted on G2.com.
IBM Process Mining helps not only to better define your current processes but also to find the best candidates for automation. Review collected by and hosted on G2.com.
It is a complex system to understand and truly master. Review collected by and hosted on G2.com.
IBM Process Mining uses cutting-edge technology to perform AI-powered automated processes, drastically lowering the need for human intervention in a small subset of all business operations. Review collected by and hosted on G2.com.
Some of the mapping steps have been difficult, and we've had to get in touch with tech support to figure out how to fix them. Review collected by and hosted on G2.com.
It has the capability to streamline the business process by discovering the channel, monitoring the process, and producing accurate results through collective knowledge and event logs. It addresses all kinds of anomalies, defects, or inefficiencies to adhere to the best practices. IBM as a tool is very mature and technically advanced that can be highly trusted and relied on. Review collected by and hosted on G2.com.
Its implementation process is painstaking that requires a lot of hassle and determination as this is a complex solution to amalgamate in the existing environment. There is also a lack of community documentation that makes it difficult to browse and retrieve use case related solutions. Review collected by and hosted on G2.com.
The best feature I liked in IBM process mining is the integrated automation capabilities such as robotics and process modeling, which help reduce efforts while performing process mining activities. It helps to track the process and provides insights that allow us to make well-informed decisions. The dashboard offers good insights and is visually appealing. The 24/7 support team is a plus. I also liked the idea of providing a 30-day free trial as part of their Product Led Growth (PLG) initiative, which allows users to have an excellent hands-on before they buy the product. Review collected by and hosted on G2.com.
The one thing that the IBM team could consider certainly is the cost. The pricing may not be affordable for many. A suggestion would be to develop tiered features based on pricing, like basic features and enhanced and advanced versions. A reasonable effort has been put into providing documentation, but it has to be user-friendly for better understanding. Review collected by and hosted on G2.com.
