Introducing G2.ai, the future of software buying.Try now

IBM Maximo Application Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Maximo Application Suite Integrations

(5)
Verified by IBM Maximo Application Suite

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Product Avatar Image

Have you used IBM Maximo Application Suite before?

Answer a few questions to help the IBM Maximo Application Suite community

IBM Maximo Application Suite Reviews (616)

View 2 Video Reviews
Reviews

IBM Maximo Application Suite Reviews (616)

View 2 Video Reviews
4.4
616 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the flexibility and scalability of IBM Maximo Application Suite, highlighting its ability to adapt to various organizational needs and streamline asset management processes. The software's centralized platform for tracking assets and maintenance enhances operational efficiency, although many note that the initial setup can be complex and time-consuming.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Oil & Energy
UO
Small-Business (50 or fewer emp.)
"Top recommended digital platform"
What do you like best about IBM Maximo Application Suite?

User interface has improved significantly and the speed of the application has also shown improvement.

Integration with AI and IoT supports proactive maintenance strategies. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

While the application supports mobile access, continuous refinement and expansion of mobile features to ensure seamless functionality across all devices could benefit users, particularly those in field operations. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that Maximo helps track the business KPIs and helps you check and update the backlog of work orders. Feel free to join the IBM Maximo Community [see link below] to learn, network, and collaborate.

IBM Maximo Community Link > https://community.ibm.com/community/user/iot/home

Viet N.
VN
International Program Manager | IBM Maximo Development
Mid-Market (51-1000 emp.)
"IBM Maximo Developer | IBM Maximo International Program Manager"
What do you like best about IBM Maximo Application Suite?

IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a software suite—it’s a strategic tool for optimizing performance, reducing costs, and extending asset life.

With MAS I have more opportunities to explore and expand many potentials in fields that I think will be very interesting. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complex Setup with RHO and require heave hardware on premise. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for your feedback and insight on the Maximo Application Suite based on your experience working with the solution. With each release of the product we continuously look to improve the overall capabilities, features, ease of use and supporting technologies. We appreciate your comments.

Waseem A.
WA
Front Desk Associate (Dnata) at MCC NGSE DXB Terminal 2
Enterprise (> 1000 emp.)
"My MAXIMO Review"
What do you like best about IBM Maximo Application Suite?

Speed up response on the business changes , easy and effective way to configure the solutions , new data creation is very simple and search any thing very fastly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

since i using this application i didnot see any thing which seems to be dislikeness about the aplication. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to give a review based on your experience working with IBM Maximo Application Suite. We really appreciate your positive feedback.

MANINI P.
MP
Finance Specialist
Mid-Market (51-1000 emp.)
"Great for managing assets"
What do you like best about IBM Maximo Application Suite?

I like that everything is in one place: asset tracking, maintenance scheduling, and monitoring. I also like the mobile app, since it makes easier. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The main downside is that it’s not very easy to learn at first. Setting up and customising it can take a lot of time and usually needs outside help or training. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Manini, for your feedback. We’re pleased to hear that IBM Maximo Application Suite’s centralized platform and mobile app are helping you streamline asset tracking and maintenance management. We appreciate your note on the learning curve and setup process, and we continue to enhance onboarding resources to make implementation easier for all users.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

RK
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"MAS review"
What do you like best about IBM Maximo Application Suite?

The opportunity to have all assets and plans at one centralized place Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Problems with mobile apps which are usual with new releases Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Rastko, for your feedback. We’re glad to hear that the centralized management of assets and plans in IBM Maximo Application Suite adds value to your operations. We appreciate your comment on mobile app performance and are continuously working to improve stability with each release.

If you’re open to it, we’d welcome your insights shared on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Verified User in Information Technology and Services
CI
Enterprise (> 1000 emp.)
"Maximo Lead"
What do you like best about IBM Maximo Application Suite?

I am MAS v8 and 9 certified professional and using Maximo Application Suite v9 for some time. Maximo manage functionality is the same as older Maximo version (v7) however new version orientation is good. New Maximo Mobile app is good in terms of performance and usability.

We use AppPoints licensing model on concurrency model that helps to save cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

In my view --> below features should be added:

1. Some features available in old Maximo version are not available.

2. Some companies using third party software for eSourcing. IBM should consider including eSourcing within Maximo.

3. Same as before, include HR and financials modules in Maximo.

4. Budgeting is an important function for all organizations. IBM should consider enhancing this feature in Maximo. Seamless integration with Financials will add value. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to review IBM Maximo Application Suite. We really appreciate your input and suggestions for areas to improve. Here is the link to the enhancement website where you can enter these requests. https://ibm-ai-apps.ideas.ibm.com/

Mani P.
MP
Financial Consulting Assistant
Small-Business (50 or fewer emp.)
"Helpful Software for Daily Operations"
What do you like best about IBM Maximo Application Suite?

It makes it simple to organise work, track parts, and manage service requests.

Also, I can see everything in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The system can be heavy at times.

And some menus are hard to find until you get used to it. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Mani, Thank you for your feedback on your use of Maximo Application Suite. We have made a focused effort on improving the end user navigation, consolidating actions and use of a common left hand menu to make it easier to access applications across the suite. We appreciate your input. Let us know if you have any questions.

Mahi P.
MP
Financial Engineering
Enterprise (> 1000 emp.)
"Useful system for managing assets and daily operations"
What do you like best about IBM Maximo Application Suite?

It keeps all asset records organised and makes it easier to assign jobs to the right team. The mobile option is also helpful when not at the desk. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The interface looks old fashioned, and sometimes too many clicks are needed to complete simple tasks. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Mahi, for your feedback. We’re pleased to hear that IBM Maximo Application Suite helps you keep asset records organized and improves task management, both in the office and on the go. We appreciate your comments on the interface and navigation, and we continue to enhance usability to ensure a more streamlined experience.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Vedant B.
VB
Supply Chain - Inventory and Procurement Specialist
Enterprise (> 1000 emp.)
"Easy to Use and Reliable"
What do you like best about IBM Maximo Application Suite?

It makes asset and maintenance management very simple. I like how everything is in one place, from work orders to inventory. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it feels slow and takes time to load, and new users may find it a little confusing at first. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Vedant, Thanks for your feedback and input on your use of IBM Maximo Application Suite. You mention that sometimes it feels slow and has performance issues. There are many variables that can impact performance, but there are ways to make configuration changes that can improve it. Here is a link to the MAS Performance wiki that covers the configuration options you can consider implementing. https://ibm-mas.github.io/mas-performance/

Neha C.
NC
Associate Technical Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Maximo Product Review"
What do you like best about IBM Maximo Application Suite?

Powerful platform that helps organizations manage maintenance, reliability, and operations efficiently. It's robut and feature-rich Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complexity and steep learning curve, when it comes to setup and upgrades. Can be resource-intensive. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Neha, for your thoughtful review. We’re pleased that you recognize IBM Maximo Application Suite as a powerful and feature-rich platform supporting efficient maintenance and operations management. Your feedback on setup complexity and resource requirements is valuable, and we’re continually working to simplify these areas.

Thanks again for being part of the Maximo community!

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

24 months

Average Discount

15%

IBM Maximo Application Suite Comparisons
Product Avatar Image
HxGN EAM
Compare Now
Product Avatar Image
SAP EAM
Compare Now
Product Avatar Image
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)
Compare Now
IBM Maximo Application Suite Features
Use
Reliability
Dashboards
Performance
Dashboards
Asset Register
Relationships
Costs
Status
History
Product Avatar Image
Product Avatar Image
IBM Maximo Application Suite