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IBM Lab Services
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4.6 out of 5 stars
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IBM Lab Services Reviews & Provider Details - Page 2

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IBM Lab Services Overview

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What is IBM Lab Services?

IBM Systems Lab Services has the proven expertise to help leaders design, build, and deliver IT infrastructure for the cognitive era. They help IBM clients design for cognitive business, build with collaborative innovation, and deliver through a cloud platform.

IBM Lab Services Details
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Provider Description

IBM Systems Lab Services has the proven expertise to help leaders design, build, and deliver IT infrastructure for the cognitive era. They help IBM clients design for cognitive business, build with collaborative innovation, and deliver through a cloud platform.

Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,096 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Recent IBM Lab Services Reviews

Verified User
G
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"El equipo de IBM apoya en varias ocaciones de manera rápida."
La forma como esta organizada su recurso humano, es decir, nos brindan personas de contacto directo quien nos ayuda a canalizar los issues a los re...
Read more
WG
William G.Enterprise (> 1000 emp.)
5.0 out of 5
"Implementación de solución SIEM"
Tener el contacto directo con la misma marca lo cual permite que se puedan disipar dudas o escarlar casos complejos al momento de la implementación
Read more
RG
Renzo G.Enterprise (> 1000 emp.)
5.0 out of 5
"Rapidez y proactividad en la atención"
Atencion personalizada y rapidez en la atencion. Adicionalmente el solido conocimiento respecto a los aplicativos lo cual agiliza el soporte ante c...
Read more

IBM Lab Services Media

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24 IBM Lab Services Reviews

4.6 out of 5
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24 IBM Lab Services Reviews
4.6 out of 5
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Overall Review Sentiment for IBM Lab ServicesQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Javier T.
JT
Jefe BE Digital & Integraciones IT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

La dinámica de trabajo que llevamos adelante durante el año fue muy buena. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

Creo que deberían mejorar en conseguir personas con el skill SR. que el servicio requiere. Hay un solo perfil Sr. que cuando se va de vacaciones no podemos continuar con el servicio. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Principalmente resolvimos problemas de código de SW ya implementado en producción y temas de arquitectura de alta disponibilidad. Review collected by and hosted on G2.com.

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Verified User in Financial Services
EF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

El apoyo de IBM Lab Services en el escalamiento de problemas o consultas. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

En algunas ocasiones los tiempos de reacción ante consultas o problemas encontrados no fueron lo esperado Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

Es un servicio flexible y se acomoda a nuestras necesidades. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

IBM Lab Services nos ayuda a tomar control y dominio de nuestras herramientas IBM, mediante su servicio nuestros ingenieros aprenden sobre las herramientas IBM acompañados de los expertos. Además IBM Lab Services nos apoya en incidentes críticos de nuestras plataformas asociadas a productos IBM, eso le da mucho valor y confianza a nuestros usuarios y clientes Review collected by and hosted on G2.com.

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Cristopher U.
CU
Especialista de Tecnologia Senior
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

el conocimiento y disposicion a ayudar de los ingenieros, incluso en temas que no tenian que ver directamente con la migración. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

a veces hay mucha rigidez con los plazos y forma de gestonar el proyecto Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

nos ayudaron con la migracion de apicoonec a una version con soporte y rebusta, que sustenta ademas sistema criticos para nosotros Review collected by and hosted on G2.com.

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D C.
DC
Sub Jefe Depto Tecnologia Mainframe
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

la calidad tecnica/porofecional y humana Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

no encuentro nada desfavorable en el servicio, siempre superaron las expectativas Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

La recomendacion se basa en mi experiencia , da tranquilidad y seguridad contar con el servicio que preta IBM Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

EL beneficio es tener un respaldo tencnico de excelencia para resolver cualquier tipo situacion con la ´premura que se necesite. Review collected by and hosted on G2.com.

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Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

El Conocimiento experto de muy buena calidad que se entrega Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

Lo negativo es el alto costo asociado a las asesorías Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

Si no quieren darse vueltas, este es un servicio de alto costo, pero muy bueno y que vale la pena considerar Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Asesoría experta de IBM para temás muy técnicos y de los productos que se usan en el BAU. Los benficios son que se resuelve de manera ágil y efectiva gran cantidad de temas afines Review collected by and hosted on G2.com.

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Verified User in Banking
OB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

Me ayuda a resolver los problemas tecnológicos y acompañamiento en la resolución de incidentes. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

Disponibilidad de consultores al tener recursos compartidos con otros clientes. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

Conversar y comentar las necesidades tecnológicas particulares del cliente, conocer al grupo de consultores para ver las posibles alternativas de soluciones. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Nos ayuda con los problemas de continuidad del banco y beneficia a todos los clientes a nivel nacional. Review collected by and hosted on G2.com.

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FR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

La colaboracion en la coordinacion, implementacion y analisis de la solucion. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

No tuvimos inconenientes y la predisposicion fue muy buena. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

Si, fue de mucha ayuda. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Poc Spectrum Scale/Connect Review collected by and hosted on G2.com.

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Verified User in Entertainment
PE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

la agilidad con que se integran al negocio y brindan alternativas de solucion Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

No tengo algo negativo para describir, no tengo ninguna queja al respecto Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

trabajo seria, de confianza y cumplen con lo prometido. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Se esta trabajando en la implementacion y en la mejora del uso de servicios contratados referidos a la inteligencia artificial Watson. Review collected by and hosted on G2.com.

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Verified User in Banking
GB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

No hay algo en particular, sino que trabajamos en conjunto para fortalecer los controles Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

No hay puntos de disconformidad sobre el servicio Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Tenemos Guardium en varias Bases de Datos, ellos nos ayudan con la confección y tunning de alertas, casos de usos para las políticas, reportes, estado de salud de la plataforma, etc. Review collected by and hosted on G2.com.

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Verified User in Financial Services
OF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IBM Lab Services?

Pronta respuesta a solicitudes que nacen a raíz de incidentes o inquietudes que se puedan implementar. Review collected by and hosted on G2.com.

What do you dislike about IBM Lab Services?

Por ahora el servicio a funcionado perfecto. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Lab Services:

Muy buen servicio por lo que si tienen oportunidad es bueno contratarlo. Review collected by and hosted on G2.com.

What problems is IBM Lab Services solving and how is that benefiting you?

Todo lo relacionado a API Connect Review collected by and hosted on G2.com.

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