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4.3 out of 5
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IBM Datacap 
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AA
Ahmad A.
consultant
Enterprise(> 1000 emp.)
What do you like best about IBM Datacap?
We were able to develop and provide a solution to users in a matter of weeks into production; this helped the users attain insights and confidence in the solution. The components and low-code/no-code environment enable the developers and users to get used to the application and use them efficiently. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
The upgrade takes a significant toll on the effort and time needed; if this process becomes easier, it will help a lot in upgrading to newer version efficiently. Currently, clients are reluctant to upgrade and stick to the version unless a major issue comes up. Review collected by and hosted on G2.com.
50 out of 51 Total Reviews for IBM Datacap
4.1 out of 5
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Overall Review Sentiment for IBM Datacap
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AA
Ahmad A.
Consultant
Enterprise(> 1000 emp.)
What do you like best about IBM Datacap?
The ease of workflow automation on manual tasks that user's have to perform, this saves a lot of manual work and corrects mistakes. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
Mostly its fulfilling my current need and i do not see what i dislike in Datacap. Review collected by and hosted on G2.com.
SF
Sameera F.
Senior Software Engineer
Mid-Market(51-1000 emp.)
What do you like best about IBM Datacap?
IBM Datacap is a low-code/no-code (not always) tool for document content capture, and it does what it says. It's easy to use with rule base development tool, which offers a ton of functions to handle OCR/ICR/ AI (with ADP) to extract/identify content from scanned structured and unstructured documents.This product have lot to offer and good extendability.
1 ) Easy to use (rule base , drag and drop , can add new actions if needed by development).
2) Lot of functions to handle data/image identification, image enhancements, validation , integration and etc.
3) Ability to identify data patterns manage errors.
4) Most sutable for enterprise-level projects. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
This product has ancient roots, which in some cases can make things too complex and challenging to manage.
1) Can be hard to setup and learn at first because of less academic support.
2) IBM content navigator client can be more user friendly.
3) Solution migration and user management(SSO) need improvements.
4) Using fingerprints to identify images (Page) needs improvements.
5) Need more clear roadmap for this product.
6) Mobile support need to be updated.
7) Dont over expect on ICR (but better than most of other products)
8) Runtime exception handling /identifying can be improved. Review collected by and hosted on G2.com.
AA
Asman A.
Senior Associate Consultant
Enterprise(> 1000 emp.)
What do you like best about IBM Datacap?
The ease of automation and low code / no-code environment can deliver efficient solutions in less time. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
I am a bit hesitant about the solution movement to the cloud when all industry is slowly moving and want their solution to be cloud-native, Review collected by and hosted on G2.com.
LN
Lester N.
Product Support Analyst
Small-Business(50 or fewer emp.)
What do you like best about IBM Datacap?
Server capabilities, tons of settings you can tweak that can accommodate almost all types of handwriting and fonts. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
I don't have anything to dislike. I fully recommend it to companies who need to digitize their documents. Review collected by and hosted on G2.com.
RM
Raghu M.
Datacap Consultant
Enterprise(> 1000 emp.)
What do you like best about IBM Datacap?
User experiences and easy developments using rule based engine. Beginners can learn quickly and design complex applications. OCR and other engine works accurately Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
Support from IBM is very poor and cost of handling and licensing is more. Industry oo capture capabilities are growing faster then the IBM Datacap is growth in the advanced capabilities. Review collected by and hosted on G2.com.
OA
Osama A.
Software Engineer
Mid-Market(51-1000 emp.)
"Developed different applications to automate account opening process using Datacap ICR recognition"
What do you like best about IBM Datacap?
Its UI/UX for marking area for OCR/ICR/pattern matching. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
The engine doesn't provide efficient ways to enhance the captured image as per the requirement. Needs a little more attention for image enhancement ruleset Review collected by and hosted on G2.com.
PB
pritam b.
System Engineer
Enterprise(> 1000 emp.)
What do you like best about IBM Datacap?
Datacap is very popular ECM tool , easy to use , very interesting and easy to understand.IBM Datacap is very user-friendly application . All component are easy to understand Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
There is no such point or dislike about datacap because till the date i didn't faced any issues in datacap studio ,datacap components. Need to improve in just action part Review collected by and hosted on G2.com.
CT
Verified User in Telecommunications
Small-Business(50 or fewer emp.)
What do you like best about IBM Datacap?
It is one of the popular imaging platform and it supports icr, ocr, omr recognition. we can integrate datacap with some other externals systems. Easy to integrate with new technologies aws textract, google vision. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
in older version it will not support if better ui designing. Now with integration of datacap with ICN it works better. Watson and new technologies are integrating and we can deploy it to Azure in latest versions Review collected by and hosted on G2.com.
BB
Bishoy B.
ECM Software Engineer
Mid-Market(51-1000 emp.)
What do you like best about IBM Datacap?
Capabilities, integration-ready, scalability of Datacap empowers the organization document processing and capturing especially for the auto-injection processes Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
Datacap modern ICN UI needs to be more user-friendly and support customization in a better way. Also process design is very complicated and limiting compared to Kofax and Captiva Review collected by and hosted on G2.com.
SB
Sandeep B.
CEO
Small-Business(50 or fewer emp.)
What do you like best about IBM Datacap?
ICR / OCR / OMR capabilities are best, and it gives different options to developers/designers to design the application in line with customer expectations. Review collected by and hosted on G2.com.
What do you dislike about IBM Datacap?
The strong expectation is to enable the product with more AI capabilities to automate 80% forms/templates to allow Designers to add new forms/templates. Review collected by and hosted on G2.com.
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