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IBM Datacap Reviews & Product Details

pritam b.
PB
System Engineer
Enterprise(> 1000 emp.)
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Review source: Seller invite
What do you like best about IBM Datacap?

Datacap is very popular ECM tool , easy to use , very interesting and easy to understand.IBM Datacap is very user-friendly application . All component are easy to understand Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

There is no such point or dislike about datacap because till the date i didn't faced any issues in datacap studio ,datacap components. Need to improve in just action part Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

IBM datacap is very helpful for extracting useful and structured context from different document.datacap is very useful for industry's like banking, petroleum etc. Review collected by and hosted on G2.com.

IBM Datacap Overview

What is IBM Datacap?

IBM Datacap, recognized by Harvey Spencer and Associates as the #1 Capture provider in the Worldwide Software Vendor Capture Report, enables enterprises to automate digitization, classification, and extract important structured and unstructured from business documents to reduce or eliminate manual entry and errors, increase efficiency, productivity, and business insights. IBM Datacap supports the next generation of data capture using artificial intelligence to reduce mundane tasks, reducing the need for manual intervention, allowing enterprises to redeploy knowledge workers to higher value projects. Datacap uses natural language processing, text analytics and machine-learning technologies for complex tasks to enable enterprises to significantly accelerate processes, reduce labor costs, deliver meaningful information and improve the responsiveness of customer service. Data security is increased using role based redaction to automatically redact captured documents, based on the role of the requester, blocking out information according to a user's specifications to ensure protection of sensitive data. Datacap provides flexibility for capturing data from documents from a variety of sources with support for multiple-channel capture by processing paper documents, application images and digital files (such as PDF) from scanners, mobile devices, multi-function peripherals and fax. Enterprises have found IBM's Datacap software can reduce labor and paper costs, helping workers to quickly identify insights resulting in faster, more accurate, decision making.

IBM Datacap Details
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Product Description

IBM Datacap supports the next generation of data capture — the cognitive era. The solution enables you to identify, classify and extract content from unstructured or highly variable documents without manual intervention. It uses natural language processing, text analytics and machine-learning technologies.


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IBM
Year Founded
1911
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Armonk, NY
Twitter
@IBM
710,878 Twitter followers
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www.linkedin.com
317,108 employees on LinkedIn®
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SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Datacap Reviews

AA
Ahmad A.Enterprise (> 1000 emp.)
4.5 out of 5
"Workflow automation"
The ease of workflow automation on manual tasks that user's have to perform, this saves a lot of manual work and corrects mistakes.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"IBM DataCap for Business Automation"
Best used for classification and extraction of data from documents
AA
Ahmad A.Enterprise (> 1000 emp.)
4.0 out of 5
"Document archiving automation"
We were able to develop and provide a solution to users in a matter of weeks into production; this helped the users attain insights and confidence ...
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50 out of 51 Total Reviews for IBM Datacap

4.1 out of 5
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50 out of 51 Total Reviews for IBM Datacap
4.1 out of 5
50 out of 51 Total Reviews for IBM Datacap
4.1 out of 5

IBM Datacap Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for IBM DatacapQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AA
Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Datacap?

The ease of workflow automation on manual tasks that user's have to perform, this saves a lot of manual work and corrects mistakes. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Mostly its fulfilling my current need and i do not see what i dislike in Datacap. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

We have a set of audit document that needs to be acrhieved with some important data capturing for future purpose in FileNet. Review collected by and hosted on G2.com.

Sameera  F.
SF
Senior Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Datacap?

IBM Datacap is a low-code/no-code (not always) tool for document content capture, and it does what it says. It's easy to use with rule base development tool, which offers a ton of functions to handle OCR/ICR/ AI (with ADP) to extract/identify content from scanned structured and unstructured documents.This product have lot to offer and good extendability.

1 ) Easy to use (rule base , drag and drop , can add new actions if needed by development).

2) Lot of functions to handle data/image identification, image enhancements, validation , integration and etc.

3) Ability to identify data patterns manage errors.

4) Most sutable for enterprise-level projects. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

This product has ancient roots, which in some cases can make things too complex and challenging to manage.

1) Can be hard to setup and learn at first because of less academic support.

2) IBM content navigator client can be more user friendly.

3) Solution migration and user management(SSO) need improvements.

4) Using fingerprints to identify images (Page) needs improvements.

5) Need more clear roadmap for this product.

6) Mobile support need to be updated.

7) Dont over expect on ICR (but better than most of other products)

8) Runtime exception handling /identifying can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Datacap:

Most suitable for bulk image processing.May need experienced resource at early of the implementation.Most sutable for its OCR/ICR engin.Have APIs and Customization,product extending options. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

Work on banking and insurance and finance sector-related projects. Datacap has helped reduce the manual human labor on document indexing , data extraction processes and streamline the process. IBM Datacap is a good product that can be great. Review collected by and hosted on G2.com.

AA
consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Datacap?

We were able to develop and provide a solution to users in a matter of weeks into production; this helped the users attain insights and confidence in the solution. The components and low-code/no-code environment enable the developers and users to get used to the application and use them efficiently. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The upgrade takes a significant toll on the effort and time needed; if this process becomes easier, it will help a lot in upgrading to newer version efficiently. Currently, clients are reluctant to upgrade and stick to the version unless a major issue comes up. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

We are solving problems to bring emails and documents to FileNet with relevant metadata to be used for audit purposes, and Datacap helps us get the documents and data. We only have to verify the extracted data and submit it. As one can see, there is no need to handle the document or push it; just a verification step to verify data is needed, and the rest of all stages are automated. Review collected by and hosted on G2.com.

Asman A.
AA
Senior Associate Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Datacap?

The ease of automation and low code / no-code environment can deliver efficient solutions in less time. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

I am a bit hesitant about the solution movement to the cloud when all industry is slowly moving and want their solution to be cloud-native, Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

I am solving solutions like archiving of essential loans, trade documents that are scanned or emailed and are critical to be captured with data, and Datacap automates and makes this job a lot easier for users to just overview the details and submit without doing a lot of manual work, which saves time efforts which also saves a lot of cost. Review collected by and hosted on G2.com.

Lester N.
LN
Product Support Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about IBM Datacap?

Server capabilities, tons of settings you can tweak that can accommodate almost all types of handwriting and fonts. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

I don't have anything to dislike. I fully recommend it to companies who need to digitize their documents. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Datacap:

The most common mistake for a non-technical person is to assume that there is an "all-in-one" setting that can read different sizes of papers and different variants of forms. The papers must be identical and the writings should not be smudged. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

The most common business problem is the danger of losing all those physical paper especially because of floods and fire. With IBM Datacap, all the documents will be properly stored as well as the information therein through scanning. Review collected by and hosted on G2.com.

Raghu M.
RM
Datacap Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about IBM Datacap?

User experiences and easy developments using rule based engine. Beginners can learn quickly and design complex applications. OCR and other engine works accurately Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Support from IBM is very poor and cost of handling and licensing is more. Industry oo capture capabilities are growing faster then the IBM Datacap is growth in the advanced capabilities. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

Datacap helps to streamline the document process. It helps to connect the all the user and there documents from mail rooms, storages and it's digitalize the document for easy retrieval. Datacap help to convert the unstructured data tor structured Data. Review collected by and hosted on G2.com.

Osama A.
OA
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Datacap?

Its UI/UX for marking area for OCR/ICR/pattern matching. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The engine doesn't provide efficient ways to enhance the captured image as per the requirement. Needs a little more attention for image enhancement ruleset Review collected by and hosted on G2.com.

Recommendations to others considering IBM Datacap:

When implementing a solution that needs OCR/ICR recognition with proper document handling and management, you must consider IBM Datacap. IBM Datacap is efficient and much better than any other custom-made solutions utilizing open-source libraries like OpenCV, etc. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

I am using IBM Datacap to make paperless systems in different organizations. Automation of manual processes, minimizing human intervention is a significant benefit. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about IBM Datacap?

It is one of the popular imaging platform and it supports icr, ocr, omr recognition. we can integrate datacap with some other externals systems. Easy to integrate with new technologies aws textract, google vision. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

in older version it will not support if better ui designing. Now with integration of datacap with ICN it works better. Watson and new technologies are integrating and we can deploy it to Azure in latest versions Review collected by and hosted on G2.com.

Recommendations to others considering IBM Datacap:

it's one of the best product in Imaging. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

It's one of the best ocr tool to extract data from hand written, machine print and check boxes.

Easily integrate with FileNet repositories for storing of documents.

It benefits many customers including Health care, banking, finance, invoices. Review collected by and hosted on G2.com.

Bishoy B.
BB
ECM Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about IBM Datacap?

Capabilities, integration-ready, scalability of Datacap empowers the organization document processing and capturing especially for the auto-injection processes Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Datacap modern ICN UI needs to be more user-friendly and support customization in a better way. Also process design is very complicated and limiting compared to Kofax and Captiva Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

We implement mass-capturing requirements to our customers. Datacap helped our customers to reduce man-power needed and end-users satisfaction by 60+% with very high accuracy rates Review collected by and hosted on G2.com.

SB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Datacap?

ICR / OCR / OMR capabilities are best, and it gives different options to developers/designers to design the application in line with customer expectations. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The strong expectation is to enable the product with more AI capabilities to automate 80% forms/templates to allow Designers to add new forms/templates. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

We are automating the standard forms with high accuracy of OCR to initiate ECM / BPM processes to have a quick TAT for customers. Review collected by and hosted on G2.com.