Verified User in Banking
EB
Verified User in Banking
Enterprise (> 1000 emp.)
"Insightful TCO Visibility Enhances Decision-Making"
4/5
What do you like best about IBM Apptio?

The ability to see Total Cost of ownership across different value streams Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The complexities around linking all IT infrastructure to Apptio Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Analyst review of Apptio"
3.5/5
What do you like best about IBM Apptio?

The ability to provide full cost transparency in IT. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Learning curve when it comes to knowing how things work and where things are. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Essential Tool with Great Features and Usability"
4.5/5
What do you like best about IBM Apptio?

I use Apptio constantly in my field. I like the features it offers as well as how easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I don't have any strong dislikes when using Apptio. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Excellent TBM Taxonomy Tool That Delivers Results"
4/5
What do you like best about IBM Apptio?

Apptio Costing provides a great tool to use the TBM taxonomy well Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Some of the TBM Studio custom formula language takes a lot of time to learn and master. Review collected by and hosted on G2.com.

Apoorv S.
AS
Apoorv S.
Associate Manager
Enterprise (> 1000 emp.)
"Easy to Use and Integration"
5/5
What do you like best about IBM Apptio?

Good Cloud Cost Insight Tool. It is giving genuine suggestion to optimize Cloud Cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Nothing. I like all feature of Apptio Product. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Financial Analyst loved Apptio Planning"
5/5
What do you like best about IBM Apptio?

The incredible detail into our ITS spend Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

It can be slow at times but otherwise is great Review collected by and hosted on G2.com.

DP
Deepak P.
Software Architect
Mid-Market (51-1000 emp.)
"Used to improve cost management"
4.5/5
What do you like best about IBM Apptio?

Very quick and easy to use tool, UI is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

nothing tool is up to mark and very easy to use. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Deepak,

We appreciate your feedback and are happy to hear that IBM Apptio is meeting your needs for analyzing cloud costs effectively. Thank you for sharing your experience!

AA
Alexander A.
Project Lead
Mid-Market (51-1000 emp.)
"Its interface is extremely accessible and offers all the features we are looking for"
4.5/5
What do you like best about IBM Apptio?

I appreciate how the automation of service request creation works, and I find the tools easy to use and understand. The platform provides a centralized location, which makes integration much simpler. The service management tool includes all the necessary options, making it accessible for anyone to manage. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Page loading speed could be improved, there are still some bugs in the availability module. I'd like more flexibility to make changes to the platform's ecosystem. Review collected by and hosted on G2.com.

Sameer T.
ST
Sameer T.
Software Engineer
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about IBM Apptio?

This helped me to monitor my cloud expenses Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

There is nothing signifcant i can think of Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Sameer,

Thank you for taking the time to share your feedback. We are happy to hear that IBM Apptio has been a useful tool for you!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Not as good as CloudHealth"
1.5/5
What do you like best about IBM Apptio?

It is helpful to view costs and gives decent insights Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The numbers often dont align with AWS cost explorer. The features like delivery of pdf reports to email that were promised during implementation were never delivered Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi! Thank you for taking the time to share your feedback. Obviously this is not the type of review we love to read, but it's important nonetheless! I'm truly sorry that you haven't felt supported when you needed it. Would you please consider emailing us at Apptio_Customer_Feedback@wwpdl.vnet.ibm.com? We would love the chance to address these issues and offer our apologies. Your feedback helps us improve so we'd greatly appreciate some more detail.