I really appreciate the framework integration that IBM Apptio offers, which significantly enhances how I manage and analyze data. The integration capabilities streamline and simplify the workflow, reducing complexity and improving efficiency. I am impressed with the support team and customer service; they are consistently responsive and helpful, providing me with the necessary assistance whenever I encounter issues. The clarity that IBM Apptio brings to financial metrics is invaluable, particularly through leveraging the Technology Business Management model, which allows for comprehensive cost analysis and benchmarking, thereby enhancing decision-making processes. Review collected by and hosted on G2.com.

I find the 'time to market' aspect of IBM Apptio to be challenging. Additionally, the initial setup process has been time-consuming, and unfortunately, we're still not completely finished with it. Review collected by and hosted on G2.com.

I love IBM Apptio's capability for granular planning in key IT functions, a feature that outshines our existing ERP system. It empowers us to plan at an incredibly detailed level, such as planning by AWS Application and individual license name, unlike our current system, which only allows for aggregate account planning. This level of granularity is crucial for our domain-specific planning and effective management of change cost drivers. The ability to address these complexities directly within our forecasting processes enhances our overall planning effectiveness. Review collected by and hosted on G2.com.

Aligning actual expenses to planned expenses has been a small challenge. The build-out process has been extensive due to management demands on data. Review collected by and hosted on G2.com.

I really appreciate how IBM Apptio makes it easy to ingest and model data, which simplifies dealing with tech investments. Its capability to allocate costs effectively to projects and programs gives us clear visibility into where our resources are concentrated. This is crucial as it helps in showing back tech investments to the business in a transparent manner. The API integrations are incredibly helpful, allowing non-data experts to be successful without needing to build elaborate data pipelines. Features like the native app integrations, such as ServiceNow, enhance usability, making IBM Apptio accessible and efficient. The initial setup was pretty straightforward, which saved time and facilitated a smoother transition. Review collected by and hosted on G2.com.

I wish IBM Apptio had more native connectors. The dashboards aren't super usable out of the box. Review collected by and hosted on G2.com.

User-friendly and easy to handle, with straightforward navigation and nothing overly complex. Review collected by and hosted on G2.com.

Chat box should predict the problem of user Review collected by and hosted on G2.com.

I really appreciate IBM Apptio's capabilities in allocating resources and providing showback. These features are particularly valuable as they meet the needs and requests of the C-level executives. This ability to effectively allocate and offer transparent financial visibility aligns well with the expectations and requirements of the higher management, making it an essential tool in our financial planning and budgeting processes. The integration of vendor-level tracking across actuals and forecasts is another aspect that makes IBM Apptio invaluable in delivering comprehensive insights needed for strategic decision-making. Review collected by and hosted on G2.com.

I find the inputs and updating reporting in IBM Apptio challenging. The initial setup wasn't easy, and I'm still in the process of finishing the build and developing beyond just planning. Review collected by and hosted on G2.com.

It works very well, is lightweight and easy to integrate via APIs, extracts real-time data automatically and continuously, and offers multi-cloud support: AWS, Google Cloud, and many others. Customizable dashboards for visits and reports from specific teams. Professional services support is very helpful and responsive. Review collected by and hosted on G2.com.

High cost...

The acquisition price could improve, Review collected by and hosted on G2.com.

I really like the transparency that IBM Apptio offers. It provides clarity, which enhances efficiency and optimization in managing and optimizing IT and cloud spending. The initial setup process was effortless, I'd rate it a 10 out of 10. Review collected by and hosted on G2.com.

I find the complexity of IBM Apptio challenging, especially during onboarding. Review collected by and hosted on G2.com.

I appreciate IBM Apptio for its capability to break down technology spend into different verticals, which is not typically possible from a ledger perspective. This feature allows me to gain a more granular view of expenses not easily accessible through traditional financial reporting. I also value the year-over-year trend reports, which provide me with a comprehensive understanding of how costs evolve over time, contributing significantly to informed budgeting and financial planning. Review collected by and hosted on G2.com.

I find the lack of forecasting ability in IBM Apptio problematic. It needs more dynamic forecasting tools, models, and options that allow users to utilize various assumptions. Review collected by and hosted on G2.com.

I appreciate IBM Apptio for its robust contract management within the planning feature, which significantly aids in forecasting spend. I find the out-of-the-box reports particularly beneficial as they facilitate application rationalization, thereby enhancing efficiency in tracking and capturing value. These features collectively provide considerable value realization for IT spend, enhancing my ability to plan, forecast, and manage tasks effectively. The combination of streamlined planning and insightful reporting makes IBM Apptio an indispensable tool in my professional activities. Review collected by and hosted on G2.com.

I find the forecasting capabilities limited by only allowing forecasting on the summary tab. Additionally, there's a need for better integration of actuals versus budget in variance analysis down to the contract level. Review collected by and hosted on G2.com.

I really appreciate that IBM Apptio has the best interfaces in the business, which significantly enhances my user experience. Its naturally intuitive design is particularly beneficial during meetings with budget holders, allowing me to navigate discussions smoothly without the need to rely on spreadsheets for managing budgets and forecasts. This intuitive nature makes the process more streamlined and efficient. Review collected by and hosted on G2.com.

{"Calculation times are too long and do not allow pulling the Cost Center and Account data all the way through to the consumer level of the model.","The setup process was challenging and ultimately did not work as expected, remaining a challenge for over four years."} Review collected by and hosted on G2.com.