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86 IBM Apptio Reviews

4.5 out of 5
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86 IBM Apptio Reviews
4.5 out of 5
86 IBM Apptio Reviews
4.5 out of 5

IBM Apptio Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM ApptioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DL
TBM Analyst - Senior
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IBM Apptio?

The most helpful part of ApptioOne is the IT Planning module where we build budgets and forecasts from the bottom-up. This module helps us showcase final budgets in a transparent manner so all leadership knows exactly what is/isn't in their final budgets. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The least helpful part of ApptioOne is that sometimes the TBM Studio module gets slow and clunky even when there are not many items checked out in an environment. Our team refers to these slowdowns as "Apptio Afternoons" and has become a bit of a running joke when attempting to get in-depth modeling done. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Dave! Thank you for your honest feedback. We love hearing that IBM Apptio is a useful tool for the team, except on Apptio Afternoons! I'll pass along this info about the TBM studio module. Thank you for being a valued Apptio customer!

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IBM Apptio?

I like the the ease of use to integrate and configure large amounts of data. The reporting is streamlined. Allows multiple users to work simultaneously without issue.

I've noticed a recent improvement to performance and we always really appreciate apptio's support with the environemnt performance improvement reports, which provide configuration improvement suggestions to make performance better. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

N/A. Look forward to integrating the new apex upgrade for reporting aesthetic improvements. I will do that when I have more time, as it will impact current reports and will require some rearrangement and work. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
(Original )

We're thrilled to hear that you find IBM Apptio (formerly ApptioOne) to be a versatile tool that meets your varying demands and requirements. We're glad to know that the recent improvement to performance has made a positive impact on your experience. Thank you for your feedback!

Domenic T.
DT
TBM Analyst II
Enterprise(> 1000 emp.)
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Review source: G2 Gives Campaign
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What do you like best about IBM Apptio?

I really like the ease of use from a developer and end user perspective, along with all the features such as editable tables and drills. The product makes it easy to combine operational data with financial data. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I really wish visually it was better, I think it's better than most products but with the new development interface it looks like that will be fixed. I also wish there was more statistical functions like standard deviation. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Domenic! Thank you for sharing your positive experience with IBM Apptio. We're pleased to hear that the product's ease of use and features have been beneficial for your team. We take your feedback on the visual aspects and statistical functions into consideration as we continue to enhance the product. It's great to hear how IBM Apptio is helping your team gain greater insight and drive accountability.

Thank you for being a valued Apptio Customer!

RL
Mid-Market(51-1000 emp.)
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Review source: G2 Gives Campaign
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What do you like best about IBM Apptio?

The report building features allow for lots of customizability and being able to connect to the various other platforms alows for full flow of data. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Specifically with TBM studio, there is a high barrier of entry for new users. However, once someone is fully up and running the benefits become rewarding. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Ruben! It's great to hear that IBM Apptio is helping your organization achieve cost transparency and improve the allocation of costs across the organization. We appreciate the feedback and will share your insights about TBM studio with our product team.

BT
Enterprise(> 1000 emp.)
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Review source: G2 Gives Campaign
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What do you like best about IBM Apptio?

Provides great platform for connecting disperate sets of data - both operational and financial - to provide transparency around IT operations. Allows companies who perform multiple allocation methodologies to allocate IT spend back to business with great flexibility. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Limitations on current model and flexibility. Lack of forward looking analysis. No AI embedded to provide additional insights. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
(Original )

Hi Brian,

Thank you for sharing your feedback on IBM Apptio. We're glad to hear that you find the platform useful for connecting operational and financial data, and for providing transparency around IT operations. We appreciate your input on the areas where we could improve and I will share this with the team!

PD
Mid-Market(51-1000 emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Enables IT to provide Transparancy on Costss in a way the Business Understands

Once Set up, the process time to get reports to key users is dramtically improved

Brings together the different elements of IT Costs to build a total bill. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Apptio BI ... reporting tool is limited and not very useful

Reporting generally, assumes stakeholders will login into the system which is unreasonable for Senior Execs, thus some of the story is lost Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Paul! We're glad to hear that IBM Apptio has improved your TCO analysis and enabled transparency on costs in a way that the business understands. We appreciate your feedback on the reporting tool and stakeholder login issues, and will share with our product team.

RK
Enterprise(> 1000 emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Appto provides a powerful, flexible tool to combine financial and operational data in a way that is repeatable, reliable, and accessible. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Apptio's flexibility requires careful consideration before implementing changes to the structure. An ill-advised update can have significant downstream effects. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Robert! We're pleased to hear that IBM Apptio is helping you apply structure to analyzing IT operations and providing flexibility for different levels of IT leaders. We understand the challenges of implementing changes and appreciate your insights.

RC
Enterprise(> 1000 emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

The platform can be customized to different needs, is simple to use and navigte and provides Finance partners insightful views and breakouts of our technology spend. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Business Integence functions can be improved uppon to allow for more selfservice reporting creations and custom dashboarding. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Rodgigo! We're glad to hear that you find IBM Apptio easy to customize and navigate, providing insightful views of your technology spend. We appreciate your feedback!

CH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

It is easy to implement and quick to realize value. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Reports can be overwhelming for non-apptio users, Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Christine! It's great to hear that IBM Apptio is helping you allocate shared services and report on expenses. We're excited for you to implement Planning for budgeting as well. We appreciate your feedback!

JE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IBM Apptio?

ApptioOne allows us to get away from spreadsheets and to automate the chargeback model for reporting. It provides the ability to bring crucial metrics to the entire organization. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

It does not play well with other tools. When stakeholders want to ingest only raw data for their own Power BI Dashboards, it is not an easy solution. Secondly, I would like the tool to be able to handle much larger row counts to accomodate very large corporations like mine. Review collected by and hosted on G2.com.