HyperComply Reviews & Product Details

As the general counsel of a midsize SaaS company that is continuing to grow rapidly, I looked at a variety of tools to help with reducing the administrative burden of questionnaires and related onboarding documents while still preserving oversight and consistency of responses.

HyperComply is a great solution and provides a high value position for the fees. The customer support is excellent, and even with high complexity and/or volume, services are always delivered quickly. Additionally, the integrations with SalesForce, Slack, Google Suite, Microsoft Teams, and Drata are useful and well executed. Review collected by and hosted on G2.com.

I don't dislike anything about HyperComply. Review collected by and hosted on G2.com.

I find it useful to receive an okay-list of answers for questions most frequently sent concerning security. they enable us provide consistent answers and it also helps me to go through long questionnaires which I’ve encountered before. Review collected by and hosted on G2.com.

HyperComply has a difficulty in terms of how it can efficiently deal with many processes. The platform becomes rather cumbersome when attempting to fill complex questionnaires or those requiring the input of several departments. Review collected by and hosted on G2.com.

It helps me to save tons of time by proposing an approved list of answers to commonly sent questions regarding security. It also helps us maintain consistency in our answers and at the same time allows me to breeze through long questionnaires which I have already done once before. Review collected by and hosted on G2.com.

HyperComply has a problem with productively managing a multitude of processes. The platform becomes rather cumbersome when answering elaborate questionnaires or those that need the input of different departments. Review collected by and hosted on G2.com.

The ready-to-fill-in security templates of HyperComply give me a lot of time for solving other tasks. They feed with their previous knowledges and industries’ benchmarks, such that they do not waste my time when carrying out those dull security reviews over and over again. Review collected by and hosted on G2.com.

The knowledge base can act a little snobbish sometimes. Discovering and acquiring particular information is rather laborious. It used to be that once in a while I had to swipe through general categories or get very precise keywords in order to get what I was searching for. Review collected by and hosted on G2.com.

Relative easy to upload data to our knowledge base. Turn-around time was quite good (a few days). Review collected by and hosted on G2.com.

Didn't really save me any time. They were usually very short answers - mostly one-liners with insufficient details/qualifications. Many questions weren't answered despite the answers being in the questionnaires and documents I added to the knowledge base. Review collected by and hosted on G2.com.

This tool helps our sales technical account teams to save time and help our deals move quicker than before. It has accelerated our sales cycle, and saved countless hours Review collected by and hosted on G2.com.

it tool a little bit of time to get the automation and AI working for our needs, but that isn't too big of a deal. Other than that, I can't think of anything else that I dislike Review collected by and hosted on G2.com.

1) Speedy turnaround

2) Chrome add-on is something out of this world. They thought about all the tiny details. Review collected by and hosted on G2.com.

I wish they had a periodic validation of the knowledge base. For instance, today I came across this answer:

"Yes. We will be ISO9001 certified by the end of 2019."

They should look for keywords like "currently" and "expecting" and proactively ask for updates. Review collected by and hosted on G2.com.

HyperComply allows my team to fly through security reviews, extending the expertise of our IT Security team into the TAM and SC teams on the sales side of the business. Review collected by and hosted on G2.com.

Not all InfoSec reviews are sent to us in a useable format, but that's not HyperComply's fault Review collected by and hosted on G2.com.

I like how the tool allows for us to create a pool of approved answers, while also making it easy to assign questions to appropriate SMEs internally. It's also great to use the HyperComply Chrome extension to fill out questionnaires that may be requested in various portal tools. Review collected by and hosted on G2.com.

I look forward to the continued development of the tool. I'd love to see the ability to easily add one-off answers to the knowledge base. Overall, very happy with the tool thus far! Review collected by and hosted on G2.com.

The platform gives me the ability to easily validate the pre-populated responses, moving me quickly through the bulk of the task at hand. A true time saver. The team is always responsive to feedback and is constantly improving the UI and feature set based on that feedback. Review collected by and hosted on G2.com.

Lack of some sorting / filtering capabilities when I'm trying to quickly recall specific information. New Reference Knowledge feature I believe will make that less of an issue. Review collected by and hosted on G2.com.