Alfresco Digital Business Platform Pros and Cons

A central place for all of our editors who upload their content into ACS ( Alfresco content service). The digital content can be organized by different online publications using "Sites" in ACS. The workflows are all around the digital assets. Review collected by and hosted on G2.com.

License becomes more expensive. Be prepared to do the upgrade every 2 or 3 years. Review collected by and hosted on G2.com.

Highlight mainly the document management system Alfresco Content Services for its adaptability to different installation and execution environments, as well as its ability to meet customer use cases and integrations with other systems.

On the other hand, the Alfresco Governance Services add-on as a complementary module to cover the entire document lifecycle with the ADBP. Review collected by and hosted on G2.com.

The Alfresco Process Services engine I think is the Achilles' heel of the ADBP, it has a lot to improve as a product. The modeler needs to be innovated, out-of-the-box connector, ... Review collected by and hosted on G2.com.

It offers the basic to the complex capability a business domain is looking for. It caters to people who resist change to falks who innovate and dare to explore new capabilities in the digital content space. Review collected by and hosted on G2.com.

Still to attain the handling of capacity when it comes to statistics regarding the content volume and the types of contents. It has been very hard to obtain certain numbers about the amount of contents in our repository, However, we are still hopefull that the strong 4000 hylanders can make it happen. Review collected by and hosted on G2.com.

Its a very agile and robust offering from Alfresco Review collected by and hosted on G2.com.

Breadth of offering given it is a focussed product Review collected by and hosted on G2.com.

The user interface was intuitive and simple to use. I was also happy with the ease of deployment across our team. Even though we have a small team we had some complex use cases that were able to be resolved. Review collected by and hosted on G2.com.

Documentation could have been more aligned to some of our custom use cases. We were able to find what we needed eventually but would prefer it had been better organized. Review collected by and hosted on G2.com.

The thing that I like the most about Alfresco is that it does not require any special installation, one can use it through a web browser. Document management becomes easier with it. Review collected by and hosted on G2.com.

It is very slow. It takes a lot of time to download files.

No clear instructions are provided for navigating

User interface is quite dull

Document updating can be worked upon Review collected by and hosted on G2.com.

I think this product works best for small business or those that are just getting their feet wet with Content Services and record management software. It works well with Unix-like operating systems, and Windows. I have not tried this on Mac. You are also able to control who has access to files via a pretty robust role and permission filing sharing system so only those that truly need to see a document can have access and you are able to maintain confidentiality of sensitive infromation. The customer service representatives were really friendly and we felt supported throughout the decision making process and like we were making the right decision for our organization. This was important as we didn't want to have buy a software that may not work and then later had to switch platforms agains and slow down business. Review collected by and hosted on G2.com.

The UX of Alfresco Systems is pretty basic. The UX is also not as customizable as one would expect and feels more like a product that would have been "state of the art" in 2005 but feels slightly out of date for 2022. I wouldn't recommend this as a "front end" customer service tool but rather something that should be used on the back end by internal and operational teams. Alfresco Process Services is not able to generate public facing URLs which makes it difficult to collaborate and share information with external partners. I don't see a lot of Research adn dEvelopment going into this tool in the future which is unfortunate because I think it's one of those situations "what you buy is what you get" and don't expect the product to release major updates in the future but of course I could be very wrong about this. Review collected by and hosted on G2.com.

I very much appreciate the fact that it's considerably cheaper than Microsoft Sharepoint. I also enjoy the ability that you are able to access the cntent outside the web as well as the collaborative web content. The integration across various tools and applications such as Moodle and the platform integrates well with that and while the UI is aethestically unpleasant it is easy to navigate. The cutstom APIs are also helpful which to customize. The auditing feauture is also really helpfu and the plaform is overall able to handle a large number of documents through the system which helps our team a lot especially since it doesn't take up a lot of server capacity.The 24/7 customer service options are helpful althought we haven't had the need to use it.The live on demnad training courses and webinars are tailored to vairiety of users as developers and end users. We haven't expereinced any buges in the software. Review collected by and hosted on G2.com.

The interface of the platform is not user-friendly and has archaic features that are difficult to navigate. The platform doesn't have the ability to easily integrate with social networking platforms. Documentation can be challenging because as there are multiple updates to the platform (albeit a very good thing) they often don't come with the updated documentation is a timely manner. The sharper learning curve could make it difficult for those individuals within the organization that are not receptive to change or technologically savy. Review collected by and hosted on G2.com.

Best Content Management Tool

Best for Document Workflow

Easy to maintain document metadata

Easy tool to understand for the developer and end-user

Record Management feature to maintain Document Lifecycle Review collected by and hosted on G2.com.

Very Heavy.

Local installation after 5.1.1.4 version is difficult.

Alfresco customization deployment can be a pain

Search service can be troublesome Review collected by and hosted on G2.com.

Alfresco ECM Content Services has been a very popular Enterprise Content Management (ECM) tool having both Open source and Enterprise versions. The open source version popularly called as Alfresco Community version has been there for more than 10 years and has a huge active community which answers the questions, contributes to the Alfresco ECM plugin repository and share their blogs with details on enhancements and customizations. Alfresco Content Services normally referred to the Enterprise version with Alfresco support has been there since quiet sometime and been popular as well. Alfresco Content Services has wide variety of customers across the industry. Alfresco Content services is a very good ECM tool that includes Document management and Web content managment features. Its a very scalable product that is been tested and recommended by a large community. Alfresco is also slowly releasing the PAAS version with the latest versions. Review collected by and hosted on G2.com.

Alfresco is a very popular product and has very less demerits. One important demerit of Alfresco Content Services is initial learning curve, the user neeed to undergo initial training to start using Alfresco Content Services and it might be little difficult to get started without any training unless the user is tech savvy. Another demerit of Alfresco Content Services has been its Alfresco Share User Interface, though Alfresco has introduced Alfresco Digital workspace based on Angular UI but that needs additional learning and training to support. Unlike many other ECM tool, Alfresco support needs additional expertise and experience. Review collected by and hosted on G2.com.