[
Hyland ... Reviews
](https://www.g2.com/products/hyland-alfresco/reviews)

[
Hyland ... Reviews
](https://www.g2.com/products/hyland-alfresco/reviews)

# Hyland Alfresco Features

##### 
## File Management (12)

File Type Support

Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc.

Metadata

Automatically adds descriptive metadata like file size and upload date, has standard metadata fields like keywords, and allows the definition of custom fields and vocabulary.

OCR Scanning

Can structure unstructured data through Optical Character Recognition or other automated filing/tagging processes for scanned documents.

Versioning

Keep track of incrementally changing versions of the same file.

Collaboration

Multiple users can collaborate on document creation, annotation, and review.

Document Assembly

Autogenerate documents based on templates and form submission.

Form Creation

Able to create and manage submittable user forms.

Portals and Sites

Able to create user portals and sites.

Disposition

Automatically archive, delete, or revoke access to files that have reached the end of their life cycle.

Search

Can easily find files via a simple and/or advanced search.

Web Interface

Ability to access documents via a web interface without a client being installed on a device.

Mobile Apps

iOS, Android and Windows phone apps provide functionality that enable users to perform the same functions as they would on a PC.

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##### 
## Workflow (5)

Process Automation

Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute.

Conditions

The workflow engine provides relevant and customizable conditions on which to execute rules.

Activities

Any action a user can perform in the system can be specified as an automated action.

Records Management

System provides the necessary tools and fuctionality to maintain evidence of business activites and comply with governmental requirements or industry standards.

Case Management

System provides specialized functionality for bundling structured and unstructured content, automating adaptive, multi-person processes and setting deadlines for open cases. Also, cases can be completed and closed with the associated information stored and auditable.

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##### 
## Platform (5)

Internationalization

Allows organizations multi-national organizations to use tool effectively across multiple languages and currencies.

Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Reporting and Auditing

Access pre-built and custom reports to monitor user activity and storage.

System of Record Integration

Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint.

APIs

Enables custom integration to external systems.

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##### 
## Data Management (3)

Document Identification

Allows for easy document identification using a unique document number, version reference or other features.

Workflows

Includes workflows and defines the roles of users who need to create, review and approve each type of documents.

Version Control

Tracks versions and changes in a project, stores, and monitors those online.

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##### 
## Dashboards (4)

Resource-based Reports

Generates resource-based reports on planned and actual time spend on documents to highlight inconsistencies.

Data Visualization and Analysis

Allows data visualization and analysis capabilities

Quality-Based Reports

Generates quality-based reports on the documents to diagnose issues, take remedial action, and/or avoid future complications

Automated Dashboards

Generates automated dashboards and reports on the document information and workflow progress

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##### 
## Collaboration (4)

Change Tracking

Provides an audit log of changes and enables users to revert to a specific version

Simultaneous Access

Allows users to work simultaneously on files.

File Sharing

Allows users to share individual files/folders to persons outside or inside the organization in a secure manner

Commenting on Documents

Allows addition of comments digitally to the document and facilitates maintenance of a comment audit trail in the system

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##### 
## Security (3)

Authorization

Controls information access by only allowing authorized users to search, view and retrieve engineering documents

QR Code

Facilitates verification of document authenticity via QR code scanning feature

Updates on Files

Generates automated notifications to inform users during specified events, potential issues, or upon nearing the auto-escalation dates and times.

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##### 
## Functionality - Process Orchestration (5)

Peak Demand Handling

Supports scaling to handle peak demand scenarios in processes

Process Customization

Allows customization of processes to fit specific business requirements

Process Automation

Allows users to automate complex business processes efficiently

Workflow Management

Enables the management and optimization of workflow tasks

High-Stakes Process Automation

Automates critical, high-stakes business processes effectively

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##### 
## Integration & Adaptability - Process Orchestration (8)

Third-Party Software Integration

Enables seamless integration with a wide range of third-party software tools

Endpoint Integration

Provides the ability to integrate various endpoints like APIs, microservices, and human tasks

Intuitive Process Design

Offers an intuitive interface for designing and visualizing processes

Real-Time Process Monitoring

Offers real-time monitoring capabilities for ongoing processes

Business Process Adaptation

Facilitates adaptation of processes to meet changing business needs

Customer-Facing Process Management

Manages customer-facing processes

Multi-Endpoint Execution

Supports execution across multiple types of endpoints

Regulatory Compliance Management

Ensures processes comply with relevant regulations and standards

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##### 
## Agentic AI - Enterprise Content Management (ECM) (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Natural Language Interaction

Engages in human-like conversation for task delegation

Decision Making

Makes informed choices based on available data and objectives

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## Top-Rated Alternatives

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[
View All Alternatives
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##### Categories on G2

[
Document Management
](https://www.g2.com/categories/document-management)[
Enterprise Content Management (ECM)
](https://www.g2.com/categories/enterprise-content-management-ecm)[
Process Orchestration
](https://www.g2.com/categories/process-orchestration)

[
Engineering Document Management
](https://www.g2.com/categories/engineering-document-management)

Show More

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