Very Heavy.
Local installation after version 5.1.1.4 is difficult.
Alfresco customization deployment can be a pain.
Search service can be troublesome.
Maintaining 25+ years of documents with the help of Alfresco.
Document approval made easy.
Records conversion of documents.
Archiving old documents.
Maintaining document lifecycle.
### 11. Review of Alfresco ECM Content Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2022 **What do you like best about Hyland Alfresco?** Alfresco ECM Content Services has been a very popular Enterprise Content Management (ECM) tool having both Open source and Enterprise versions. The open source version popularly called as Alfresco Community version has been there for more than 10 years and has a huge active community which answers the questions, contributes to the Alfresco ECM plugin repository and share their blogs with details on enhancements and customizations. Alfresco Content Services normally referred to the Enterprise version with Alfresco support has been there since quiet sometime and been popular as well. Alfresco Content Services has wide variety of customers across the industry. Alfresco Content services is a very good ECM tool that includes Document management and Web content managment features. Its a very scalable product that is been tested and recommended by a large community. Alfresco is also slowly releasing the PAAS version with the latest versions. **What do you dislike about Hyland Alfresco?** Alfresco is a very popular product and has very less demerits. One important demerit of Alfresco Content Services is initial learning curve, the user neeed to undergo initial training to start using Alfresco Content Services and it might be little difficult to get started without any training unless the user is tech savvy. Another demerit of Alfresco Content Services has been its Alfresco Share User Interface, though Alfresco has introduced Alfresco Digital workspace based on Angular UI but that needs additional learning and training to support. Unlike many other ECM tool, Alfresco support needs additional expertise and experience. **What problems is Hyland Alfresco solving and how is that benefiting you?** Alfresco Content Services is used to solve any Document Management related pain areas for any organization. As it also has the ECM features, It is a very popular tool for all ECM implementations and Record Management implementations. ### 12. Alfresco review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Hyland Alfresco?** Great Java based process management services, allows for visual workflows design for all kins of setups with easy to use, drag and drop based functionality and online backup **What do you dislike about Hyland Alfresco?** UI needs significant improvement, a lot of the features are not intuitive, nor is the self service portal very exhanustive and well articlulated. Users might feel confused regarding some features **Recommendations to others considering Hyland Alfresco:** Please consider the workflows use cases/ divisions that can leverage and create your purchase requisition accordingly. **What problems is Hyland Alfresco solving and how is that benefiting you?** Designing and executing business process workflows related to our business across different lines and departments so that collaboration + communication overhead is reduced ### 13. Alfresco Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Hyland Alfresco?** Workflow being followed for any approval process in organization. **What do you dislike about Hyland Alfresco?** Maintaining history and fetching history tasks with respect to performance. **What problems is Hyland Alfresco solving and how is that benefiting you?** Using this for 2 level approval process defined for certain flows and view the pending tasks owner. ### 14. An open source ECM with lots of features. **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank B. | Associate Manager (ECM) , Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2021 **What do you like best about Hyland Alfresco?** Alfresco is one of the few OpenSource ECMs available out in the market. The community edition is free with basic features but for enterprise level usage license cost is involved. Alfresco is robust, scalable, with a lot of scope for integration and custom development as per the business need. UI is clean and users are easy to train also, additional UI enabler tools can be integrated with Alfresco to enhance the UI capabilities. Being web based, it's easy to access the ECM from anywhere, any browser. **What do you dislike about Hyland Alfresco?** Though alfresco is OpenSource, the extended enterprise level features are licensed at a cost. UI is clean, but requires users to scroll up and down through the entire webpage to get information about the documents - there is a lot of scope for addition of UI features. Document import is a little slow. The organisation will strictly need a skilled recource to help maintain the sotware. Performance is also slower as compared to other ECMs. **Recommendations to others considering Hyland Alfresco:** If you would like to have a ECM for basic usage and light weight implementation then alfresco is a good choice. Support is excellent. **What problems is Hyland Alfresco solving and how is that benefiting you?** Alfresco is cost effective solution to our business need of a central repository for document storage and access. It's easy to be used by the end users. ### 15. Great navigation, difficult log in. **Rating:** 3.5/5.0 stars **Reviewed by:** Ricardo M. | IPMC Anlyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Hyland Alfresco?** The way that you manage multiple paths to store images. I like the scalability itself. **What do you dislike about Hyland Alfresco?** In the log-in process, many times, I have been finding logging issues. **What problems is Hyland Alfresco solving and how is that benefiting you?** Sort images for all brands in size, country, and many other categorizations. You must use incognito mode on the browser to bypass the login problem. ### 16. It is very good for medium business **Rating:** 5.0/5.0 stars **Reviewed by:** Senthilraja A. | NETWORK ADMIN **Reviewed Date:** July 01, 2021 **What do you like best about Hyland Alfresco?** It very useful for documnet sharing, management **What do you dislike about Hyland Alfresco?** Frequently hanging, Some time slow , restarted every day **What problems is Hyland Alfresco solving and how is that benefiting you?** record management , Document management, work flow ### 17. Alfresco - Document Solutions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Hyland Alfresco?** This software is a solution to going paperless (if you have not already). It allows multiple users to access documents, and folders to be created to easily organize documents according to your needs. You can also send hyperlinks to others that will take them straight to the document in question. **What do you dislike about Hyland Alfresco?** It's slow to load documents, and requires files to be renamed if you wish to search by file name. **What problems is Hyland Alfresco solving and how is that benefiting you?** Alfresco Content Services allows cross-collaboration between departments. In higher education, departments are often siloed and this software helps institutions function as more of an ecosystem rather than individualized departments. ### 18. Excellent document repository solution, but a heavy lift **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Hyland Alfresco?** It's very extensible and capable, but it's a mighty ship. It requires a knowledgeable team to maintain and build upon. It's very powerful and robust, especially it's permission schemes and flexibility. **What do you dislike about Hyland Alfresco?** Our version is not mobile friendly, and it would be good if it had the ability to embed some content on a website. In a time when many apps are turning to a simpler, self-serve model for IT, Alfresco still has UX quirks that require training and maintenance to wrangle. For instance, it's possible to replace a PDF with a PowerPoint and effectively break the link to the document, without warning the used they are replacing one file type with another. **What problems is Hyland Alfresco solving and how is that benefiting you?** Content repository, permissions and content delivery. It has given our users to manage more of the content on their own. ### 19. It is a digital business platform with a flexible implementation. **Rating:** 4.0/5.0 stars **Reviewed by:** Ronald M. | Desarrollador de software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Hyland Alfresco?** it can include angular material design in the framework of application development which provides a great look and feel in the application, this allows to design user interfaces and an excellent and modern UI / UX for users, Overall the product is good, once you get some expertise around it. It isn't as mature as other products in its category, but does the basic things well and alows for expanded capabilities with some build. **What do you dislike about Hyland Alfresco?** To implement correctly, it is necessary to choose the right provider who is an alfresco expert. It also requires a lot of hardware resources, which requires a large capacity server. **Recommendations to others considering Hyland Alfresco:** very important at the time of hiring this service is to review in the Alfresco White Paper here is exposed how to choose the most suitable provider for the implementation of this system. This is very important because the implementation of this system is the key to get a good performance of this service, also to be done in java also gives place to customize and develop new functions, which is very good since it can be adapt to any type of business business **What problems is Hyland Alfresco solving and how is that benefiting you?** in the ECM solution we have been able to have excellent business management when sharing digital content, even outside the limits of the company in real time we have been able to collaborate and perform much more when preparing and sharing digital documents. Bring in Activiti/Alfresco experts to help train the workforce. Know your use cases prior to briging in a tool. If the use cases are rather simple, standard re-usable workflows are to be created. Don't create a unique case for each one. ### 20. Alfresco processes services is the best Process management for development **Rating:** 5.0/5.0 stars **Reviewed by:** Arcko D. | Founder & General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Hyland Alfresco?** Java based and full featured, a great process management services ever been used for a long time. **What do you dislike about Hyland Alfresco?** Community support needs to be more active. **Recommendations to others considering Hyland Alfresco:** Learn to use it and it could help you for develop a better BPM system **What problems is Hyland Alfresco solving and how is that benefiting you?** Our self developed products using Alfresco Process Services as Bisness process management tool. It easy to develop with and easy to deploy. ### 21. Neutral **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Hyland Alfresco?** Solid back-end, useful for enterprise content management **What do you dislike about Hyland Alfresco?** Pretty slow installation and startup; patience required. **What problems is Hyland Alfresco solving and how is that benefiting you?** Storing documents and associated metadata. ### 22. Acquiring drawings from Alfresco **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah L. | Master Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Hyland Alfresco?** It makes it easy to share drawings in one place for all the different facilities around the world **What do you dislike about Hyland Alfresco?** It has 3 boxes for searching, it would be better has two since the first and third box are identical except you check the first one to get the newest and you use their KCID to search. The first and third box could easily be combined. **What problems is Hyland Alfresco solving and how is that benefiting you?** We use it to load drawings so that everyone has access to them. For my group it allows to access drawings so we can load BOMs ### 23. Decent for workflow tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Hyland Alfresco?** Ability to visually map out workflows and the drag and drop feature **What do you dislike about Hyland Alfresco?** Debugging multiple calls in a rest task is not helpful enough. It only tells you the failure of the rest task itself not the individual calls the task is making **Recommendations to others considering Hyland Alfresco:** Consider if Alfresco is right for you if concurrency is a priority **What problems is Hyland Alfresco solving and how is that benefiting you?** Initiating, tracking and monitoring hundreds or thousands of workflow instances at once. ### 24. Great Workflow Management for our Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Hyland Alfresco?** Great visual editor to manage our complex workflows in our app. **What do you dislike about Hyland Alfresco?** Not immediately self-evident UI and needs a bit of time to get used to creating the workflows. **What problems is Hyland Alfresco solving and how is that benefiting you?** Orchestrating our complex workflows. ### 25. We have been using Alfresco from last 2 years and it’s amazing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Hyland Alfresco?** License cost is way to less as compared to other document management systems like documentum and mobius **What do you dislike about Hyland Alfresco?** i think search could be made little better **What problems is Hyland Alfresco solving and how is that benefiting you?** Well we are using it upload and download documents. It’s role based access is very good and we can also customize roles and permission as per our need ### 26. Alfresco **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Hyland Alfresco?** I like it's an online database where you can upload new versions. **What do you dislike about Hyland Alfresco?** Adding users could be easier and adda forgot password link. **What problems is Hyland Alfresco solving and how is that benefiting you?** We are using it as a online database library for documents. ### 27. Enterprise-level software: Great for managing company documents **Rating:** 3.5/5.0 stars **Reviewed by:** Rob C. | Digital Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Hyland Alfresco?** Alfresco organizes your documents in a systematic way. It also allows you to keep track of all documents' versions and know the movement of documents. As long as you have internet access, you can access documents saved in your Alfresco system. You can also collaborate on them remotely. Since its also based on Open Source, you can easily integrate Alfresco with other systems and extend its capabilities. **What do you dislike about Hyland Alfresco?** Interface could be more user friendly. They've already revamped it some months or almost a year back, but the interface can still feel a bit intimidating. Perhaps they could also improve the collaboration functionalities. **Recommendations to others considering Hyland Alfresco:** There are plenty of enterprise content management systems out there, but if you want to take advantage brought through using Open Source technology, then Alfresco is for you. Since Alfresco is designed with enterprise processes in mind, expect that its capabilities will also be for enterprise level. Its a very big step up from Google Drive 's content management capabilities so you should adopt Alfresco with the knowledge that it may change your document management processes if that's where you're moving from. **What problems is Hyland Alfresco solving and how is that benefiting you?** We needed a way to store our documents that allowed us to access it from anywhere since we had operations across the country and internationally. We needed to be able to see and recover past versions if needed. While it lacks the easy collaborative tools that other content management systems have, we still use Alfresco as our final document storage system. ### 28. Alfresco works but could be more intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Hyland Alfresco?** I personally like how "sites" are setup not to be just a document repository but in my case as a project dashboard. **What do you dislike about Hyland Alfresco?** It is not intuitive, showing a new person around is a challenge. It is also buggy in some ways like with rolling log files that build up on the HD. In one instance I have to manually remove them or the server locks up. **Recommendations to others considering Hyland Alfresco:** 0 **What problems is Hyland Alfresco solving and how is that benefiting you?** Mostly document respository. Although as mentioned about we use it for a project dashboard. ### 29. Could be better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2016 **What do you like best about Hyland Alfresco?** I like the concept of everyone being in one cookie jar to work at once. **What do you dislike about Hyland Alfresco?** I don't like that only one document can be picked at once, and the more users in the biggest cookie jar makes it slow to load. I don't think that if someone takes your document, there's no way to take it back until they kick it out of their queue: **Recommendations to others considering Hyland Alfresco:** Get the kinks out first. **What problems is Hyland Alfresco solving and how is that benefiting you?** The university went from using paper files to being digital. This helped initially with record keeping but because not every dept was in this software cookie car, it ultimately didn't pan out for us. ### 30. Alfresco : Community and Enterprise content and document management system **Rating:** 4.0/5.0 stars **Reviewed by:** Dharma r. | DevOps Engineer/Linux Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Hyland Alfresco?** It is having Good Permission system and we can able to create user and groups for assigning permissions to the Document and content repositories and also supports 160 different extension's to upload and download the documents The Best thing about the Alfresco is maintaining version of each change in documents . We can get the any revision when ever user wants. We are using Alfresco Community Edition 5 in our office for managing and organizing all types of documents. We can able to create sites w.r.t to the department specific in an organization. We have integrated alfresco with Liferay for managing all types of documents. **What do you dislike about Hyland Alfresco?** Some times facing problems while uploading files and documents Facing Browser compatibility issues. Lack of support for Community edition **Recommendations to others considering Hyland Alfresco:** Strongly recommended for Content and document management. **What problems is Hyland Alfresco solving and how is that benefiting you?** Good User interface for managing documents and also able see the preview of any kind of document. ### 31. Collaborative Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2016 **What do you like best about Hyland Alfresco?** Easy access and communication to needed material. **What do you dislike about Hyland Alfresco?** Sometimes excessive notifications, but I believe this is part of the project not Alfresco. **Recommendations to others considering Hyland Alfresco:** Collaborative and secure project data sharing. Good communications tool. **What problems is Hyland Alfresco solving and how is that benefiting you?** Due to the confidential nature of the related projects, this tool has been useful sharing needed information only to the team involved. Allowing for segregation from non participants. ### 32. Good Open Source CMS Software **Rating:** 4.0/5.0 stars **Reviewed by:** Chaitanya Kumar C. | Software Engineer, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Hyland Alfresco?** It has very good document management system. It provides customization. It has both community and enterprise editions. It provides integration with Liferay portal. Easy to setup. **What do you dislike about Hyland Alfresco?** Sometimes document preview won't show up properly. Sometimes we were unable to upload documents due to some browser compatibility. Getting help for Community edition is difficult. **Recommendations to others considering Hyland Alfresco:** You can choose Alfresco If you are looking for open source CMS tool. Remember to choose enterprise edition if you want good support. **What problems is Hyland Alfresco solving and how is that benefiting you?** We are using this software to store and manage company documents. ### 33. Complexity, difficulty of customization, solution in search of a problem **Rating:** 2.5/5.0 stars **Reviewed by:** Ezra B. | Director of Operations, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** If you need a commercial ECM/Document Management system backed by a reasonably stable company, Alfresco is inexpensive compared to its competition, and somewhat more customizable, if you have enough budget to get a team of java developers. **What do you dislike about Hyland Alfresco?** The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble together a working application, you have to navigate this byzantine history. Worse, it's buggy, and we spent a lot of effort assuming we were doing something wrong, only to find out it was a known issue. Ultimately, if you really want to customize the product, you need java skills and full time developers, which was out of budget for us. I've followed the company since 2006, and watched them follow buzzword after buzzword (open source, cloud, social, etc), rather than listen to their customers' needs/pan points, or to solve real problems. Their cloud offering is a sort of platypus: not really usable, but it lets them tick off the "cloud" buzzword in their marketing material. Ultimately, the complexity **Recommendations to others considering Hyland Alfresco:** Dropbox keeps getting better and better, their API is sane, their compliance level is acceptable to us, and their desktop sync application can't be beat. We will eventually replace our Alfresco back-end with Dropbox. **What problems is Hyland Alfresco solving and how is that benefiting you?** Building a content and document management application for a market/business information services company. ### 34. Alfresco - Swiss Army Knife of Content **Rating:** 4.0/5.0 stars **Reviewed by:** Doug B. | Senior Business Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform. Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs Filenet (IBM) and Documentum (where most of the initial brain-trust came from) and exceeding relative newcomer Sharepoint (Microsoft) on most measures other than the "free" part. Sharepoint is free to get started with and very expensive to use and replace once you discover its shortcomings and eventually discover how Microsoft monetizes it...free from MicroSoft? You knew better. On the easy low hanging fruit end, Alfresco can easily integrate with Exchange and replace you P drive, and in so doing instantly enable a full range of document disposition capabilities across a spectrum of content types. You may also choose to leverage Alfresco's UI or build your own, and you may build a solid enterprise search solution (Solr based) for use by employees, partners and customers, while leveraging roles based permission to fine tune access and privileges. Alfresco enables selective use of private and public cloud and offers their own Amazon based cloud solution with impressive security capabilities. While it falls short of a full eDiscovery solution or records management solution, most business cases do not justify the initial or ongoing investment in Autonomy (HP), perhaps the only surviving albeit beleaguered player in that arena? Regarding workflow, Alfresco literally hired the JBoss JBPM business process modeling team to rewrite it as “Activiti”, now in a more suitable license for OEM (LGPLv3). Activiti leverages the BPMN 2.0 standard, and while this all makes sense, I am not sure how much market uptake there has been...I really just don't know. Perhaps another reviewer can shed some light here? We successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated manufacturing materials change request process. You can do a lot with Alfresco, some of it very easily, and some of it with much effort. The ECM space is a mess, and in general Alfresco has brought more sanity, but this is hard stuff so good luck. **What do you dislike about Hyland Alfresco?** Alfresco's licensing discourages use of small "pieces" of its capability (see some of the above examples of projects). I much prefer to use the commercially supported versions of software like this, but the entry point is too high to justify the cost for anything but the more traditional ECM projects. The cloud version is appealing but does not often fit either my client's technical model, or the arcane security governance policies of many large "old school" enterprises we serve. **What problems is Hyland Alfresco solving and how is that benefiting you?** The perspective from which I share is that of an enterprise business analyst and product owner on small, medium, and large projects in government, transportation, manufacturing, financial services and e-commerce. In some projects Alfresco "was" the project, while in others it simply solved one or more of our business requirements and was a small part of larger initiatives. Some projects were designed for 2 or 3 administrators with 10 to 50 users, and were built for a single device which securely served just a few hundred pages of content from the cloud to an app on a secure tablet. Think e-learning, Board Room communications, PKI monitoring, BI, or compliance management. For a global manufacturing company with 27 USA based facilities, we successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated materials change request process. One financial services project leverages just a small piece of Alfresco capability, image management, but targets 15 million authenticated users in a responsive multi-tenant environment. In one Federal project we ingested over 10 million pages of confidential documents laden with PII, applied taxonomy, and enabled enterprise search as the initial goal. ### 35. Easy to use/administer **Rating:** 3.5/5.0 stars **Reviewed by:** Rob M. | Technical Architect/Java Development Manager, Information Technology and Services **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** Alfresco Community Edition makes it easy to prototype and evaluate the viability of implementing it within an existing business. Being heavily-based on FOSS/frameworks makes it easy to use existing knowledge, which speeds up the time-to-market and makes it easier to attract developers than a closed, proprietary platform. Official support is quick to respond, but the community around Alfresco has created a nice network to leverage if you ever get stuck. **What do you dislike about Hyland Alfresco?** There's not a lot I dislike about Alfresco, especially when compared to some of the other offerings out there. It may be a little overly complicated for smaller businesses, but great for mid- to larger-sized businesses. **Recommendations to others considering Hyland Alfresco:** Definitely give it a chance. It's powerful and easily extended to meet your needs. **What problems is Hyland Alfresco solving and how is that benefiting you?** We're trying to have more frequent, business-managed updates to the content of the website. This allows our development team to focus on creating new features, rather than content. ### 36. Great well all around software depending on cusomizations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2014 **What do you like best about Hyland Alfresco?** Easy to use interface that makes new learning really quick and easy. Some customization such as workflows can be easily integrated depending on customization level. The customer support is awesome, and my current company also goes through a third party company that called Formtek that supports and helps us with our software. **What do you dislike about Hyland Alfresco?** I dislike how it is so hard to find various information on the internet about Alfresco. If it is a bug that occurs more than likely it will take a lot of digging, searching around, and trial and error to resolve the issue. **Recommendations to others considering Hyland Alfresco:** If considering Alfresco, I would highly recommended the community free edition first to play around with and make sure that it can do everything or is able to be customized to your liking. **What problems is Hyland Alfresco solving and how is that benefiting you?** The company that I work for will use Alfresco as a content managing system where we can utilize workflows as far as seeing upcoming jobs that needed completed. Alfresco also gives us a great way to store various files and formats since we usually use pdfs and we often reuse the same drawings so Alfresco makes it very easy to retrieve and manage those documents. ### 37. Lots of functionality that ends up being pulled in many directions **Rating:** 2.5/5.0 stars **Reviewed by:** Xander G. | Web Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** For the most part if you want to do CMS and are willing to let Alfresco handle everything it's a lot like integrating with SalesForce. You can easily use the tools to build the profiles and stores with access rights quickly. **What do you dislike about Hyland Alfresco?** The CMIS specification was only partially implemented with the version of Alfresco we used, the available library was so minimal as to be useless. If you don't pay for the "pro" version getting help with actual bugs in the software was near impossible. **Recommendations to others considering Hyland Alfresco:** If you want to use it as a full on CMS and pay for the support I'm sure that their suite of software is a great help. If not it ends up getting in your way more than helping. **What problems is Hyland Alfresco solving and how is that benefiting you?** When I worked for that organization we were dealing with a lot of HIPPA docs that we needed to manage unfortunately the actual aspects of Alfresco we needed vs what we used were lopsided and ended up requiring a lot of work to code around the quirks and features we didn't need. ### 38. Alfresco - Enterprise Content Management Software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** Alfresco is open source based on Java is a best thing about it. **What do you dislike about Hyland Alfresco?** Alfresco is still maturing in its base API stability. It has bugs in it and I hope its catching-up with every new software release. Its integration with Eclipse IDE and other freemarker technologies that it uses internally should be improved. Activity workflow integration with Eclipse IDE or Spring STS has lot of scope for improvement that can cut down developement efforts time-lines. **Recommendations to others considering Hyland Alfresco:** Definitely less expensive than other market enterprise software like "Documentum". Recognizable learning curve if the developers are new to it. Initial environments(Serrvers/IDE etc) setups is painful, once setup its ready to rock-n-roll. **What problems is Hyland Alfresco solving and how is that benefiting you?** Migrating legacy enterprise content to Alfresco. Alfresco smooths the enterprise life-cycle of the content management easier and manageable. ### 39. Alfresco for BI **Rating:** 4.0/5.0 stars **Reviewed by:** Julie A. | Assistant Category Manager, Marketing and Advertising **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** I used Alfresco while working for an IT consulting company. Our cluster was responsible for commercial account and we used Alfresco to manage documents and presentation. As a Business Intelligence intern I was responsible for gathering research documents and analysis and seeding it via Alfresco. The system is very user-friendly. **What do you dislike about Hyland Alfresco?** At the time it was not able to integrate with other software such as ERPs or CRMs. Not sure if this is still the case. **What problems is Hyland Alfresco solving and how is that benefiting you?** It was a simple web-based software that allowed us to compile all documents relevant to prospect clients, competitor monitoring and market information into one location and anyone was able to download necessary documents as needed. The folders were organized by categories and there was an easy-to-use search function. ### 40. A long-time stable content and document management system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** If you are running enterprise software or running a website catering to several millions of users daily, then Alfresco is a capable and flexible enough to handle the heavy load. **What do you dislike about Hyland Alfresco?** It's a bit of a big learning curve for new users. Not the easiest system to perform software testing from my experiences though a barebones open-source platform was being used. **Recommendations to others considering Hyland Alfresco:** If you're going big on site planning or for enterprise-level repository usage, this is the software to have. If you're just starting up, then this might be too much for you. **What problems is Hyland Alfresco solving and how is that benefiting you?** I haven't used this since my stint at Sony Pictures, but the transition seemed to be proved well in handling their multiple variety of SQL databases that was used. ### 41. Great business tool, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Robert N. | QA Test Lead, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2014 **What do you like best about Hyland Alfresco?** I like the ease of use with Alfresco. I was an Alfresco administrator in the IT department where I work. Getting people provisioned for use with Alfresco is quick and easy from the IT side. **What do you dislike about Hyland Alfresco?** One of the things that I was not too crazy about was moving data around. On rare occasion we had experienced issues with the unc paths and some strange connectivity issues that in fairness may not have even been related to Alfresco. **Recommendations to others considering Hyland Alfresco:** This is a great tool that has been around for a while. It is definitely worth the time to look into it and investigate further. **What problems is Hyland Alfresco solving and how is that benefiting you?** I do a lot of document consolidation and general record keeping so this tool has been awesome. ### 42. Great Open Source CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Ado T. | Technical Program Manager, FAA Emergency Operations Network (EON) Program, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** I like the open nature of the Alfresco product. Organizations can expand the product in almost unimaginable ways. It was a great fit for for my team since Alfresco is built on the top J2EE platform. **What do you dislike about Hyland Alfresco?** Definite high steep learning curve due to product complexity. **What problems is Hyland Alfresco solving and how is that benefiting you?** We needed the new Content management system to be compliant with enterprise standards that allowed non-technical audience (content publishers) to update content on almost hourly basis. ### 43. Great, refreshing alternative to legacy document management software. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2014 **What do you like best about Hyland Alfresco?** Open source and open standards approach provides for a great way to get value from the platform. Very competitive with Enterprise Edition to the legacy vendors you may have worked with. **What do you dislike about Hyland Alfresco?** The product is slow to mature, even the open source nature. The use of Open Source is merely marketing and lead generation tactic rather than a true open source development model for community driven core contributions. **What problems is Hyland Alfresco solving and how is that benefiting you?** disparate DOCUMENT silos converge to provide at least a single, capable source. ### 44. Really good product for managing content - open source, lots of customizations **Rating:** 4.0/5.0 stars **Reviewed by:** Parag G. | Director, Business Enterprise Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** Open source. Ability to build custom solutions/applications that work with Alfresco. Strong support in the Alfresco community. Flexible enterprise content management. Ability to define meta data. Integration with other tools like enterprise search. **What do you dislike about Hyland Alfresco?** I worked with Alfresco nearly 2 years ago and I would have liked it to be more business friendly out of the box. **What problems is Hyland Alfresco solving and how is that benefiting you?** Building an enterprise intranet. Integration with Search. Allowing business teams to author and manage the enterprise content. ### 45. Alfresco decent tool for content management **Rating:** 3.5/5.0 stars **Reviewed by:** Milan S. | Technical Architect, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** its platform independent, fast to integrate, SOAP service option also comes in handy. **What do you dislike about Hyland Alfresco?** Does not support workflow well, missing taxonomies and tags **Recommendations to others considering Hyland Alfresco:** do consider tridion content management system **What problems is Hyland Alfresco solving and how is that benefiting you?** we used alfresco as a content management tool which to make updates on a webiste using the tool, this helped the business partners to realize faster time to market, and cost savings. ### 46. Great tool built on open source **Rating:** 4.0/5.0 stars **Reviewed by:** Shubha K. | Senior Manager Business System, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** We had a custom user interface built on top of alfresco CMS. Alfresco as such is good for content management, but not used OOB interface. User access management is super easy and the best part. **What do you dislike about Hyland Alfresco?** Mobile content management is missing. May be newer versions have it, but not the version I used since 3 years. **What problems is Hyland Alfresco solving and how is that benefiting you?** LDAP Integration ### 47. Too complicated! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** There is not much that I liked about this product. **What do you dislike about Hyland Alfresco?** The code is very complicated. There are no easy ways to "upgrade". You have to basically start over so any custom code you have has to be deployed after the upgrade. Any small errors take the whole system down. I worked for a very high profile broker dealer that depended largely on Alfresco for content. **Recommendations to others considering Hyland Alfresco:** Please be sure to check out other options. **What problems is Hyland Alfresco solving and how is that benefiting you?** The ability to show/version brokerage forms, rules, white papers etc. to over 5000 registered representatives in the field. ### 48. Is there a better CMS? Doubtful. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Software Developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2014 **What do you like best about Hyland Alfresco?** The completeness of the offering. The rich versioning and the vast ecosystem. The Java APIs are quite good. **What do you dislike about Hyland Alfresco?** The ramp up is not small, but it's not too bad and it approachable in pieces. **Recommendations to others considering Hyland Alfresco:** Maybe consider Daisy, but if you are using Java, why not Alfresco? **What problems is Hyland Alfresco solving and how is that benefiting you?** I've used it for StackOverflow-like sites. ### 49. Highly recommend Alfresco! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2015 **What do you like best about Hyland Alfresco?** Love the ability to access information on my mobile device, as well as the sharing capabilities. It is also refreshing to know our information is secure **What do you dislike about Hyland Alfresco?** haven't found anything I dislike yet, however, it would be a bonus if is offered back-up capabilites **Recommendations to others considering Hyland Alfresco:** It's a great product so far. I highly recommend trying it out! **What problems is Hyland Alfresco solving and how is that benefiting you?** The ability to share information on mobile devices ### 50. Forced Upon Our Development Team by Consultant **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2014 **What do you like best about Hyland Alfresco?** There is really nothing that I like about Alfresco. It is clunky, xml based. Editing and changing content can be tricky. Moving content is even trickier. Not a smooth solution. **What do you dislike about Hyland Alfresco?** No online documentation or forums on this CMS. Virtually non-existent support. Teach yourself how to deal with the rubiks cube of CMS'. I would never recommend this CMS. **Recommendations to others considering Hyland Alfresco:** There are so many other options out there. Just don't. **What problems is Hyland Alfresco solving and how is that benefiting you?** In trying to solve the problem of getting out of a push process to an automated process for content so we do not need ops nor disturb the application portion of our website and to allow the marketing users to input their own content we implemented this system. Marketing used it for a short period and now it is a redheaded stepchild that engineering has to deal with. ## Hyland Alfresco Discussions - [What is Alfresco Enterprise?](https://www.g2.com/discussions/what-is-alfresco-enterprise) - 1 comment - [What are the features of a good document management system?](https://www.g2.com/discussions/alfresco-content-services-what-are-the-features-of-a-good-document-management-system) - 1 comment - [What happened to Alfresco?](https://www.g2.com/discussions/what-happened-to-alfresco) - 1 comment - [What is Alfresco content services?](https://www.g2.com/discussions/alfresco-content-services-what-is-alfresco-content-services) - 1 comment - [What is Alfresco content services?](https://www.g2.com/discussions/what-is-alfresco-content-services) - 1 comment - [View Hyland Alfresco pricing details and edition comparison](https://www.g2.com/products/hyland-alfresco/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+23%3A01%3A11+-0500&secure%5Bsession_id%5D=f2f94c35-1f1b-4295-93f7-cf5f96301f08&secure%5Btoken%5D=bb3875f1780230afbdc90fe1e7a20db26ae1a9a148ae1178ceade3b80cff1966&format=llm_user) ## Hyland Alfresco Features **Data Management** - Document Identification - Workflows - Version Control **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Security** - Authorization - QR Code - Updates on Files **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Hyland Alfresco Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) - 4.3/5.0 (1,266 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (390 reviews)