Huntress Managed SIEM

By Huntress Labs

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Huntress Managed SIEM Reviews (44)

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Huntress Managed SIEM Reviews (44)

4.7
44 reviews
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David C.
DC
Director of Tehcnology for Learning
Mid-Market (51-1000 emp.)
"Streamlined Data Management with Robust Support"
What do you like best about Huntress Managed SIEM?

I appreciate that Huntress Managed SIEM only ingests the data we need, which helps save on ingestion volumes and reduces junk data. The 365-day log retention for important events is really reassuring in case of future cybersecurity threats. I find it nice to have the ability to search logs and understand behavior, even though I haven't had to use it yet. The search function is pretty flexible, with template searches available so I don't have to know all the specific queries. It's also great that I can ask for support through chat and talk to an expert. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

More search templates will be helpful or perhaps AI enabled search, there’s so much data in here- it will be neat to unpack in the future. Review collected by and hosted on G2.com.

JH
2nd Line Engineer
Mid-Market (51-1000 emp.)
"Unmatched 24/7 Security Support and Efficiency"
What do you like best about Huntress Managed SIEM?

I really like the reliable product support team at Huntress Managed SIEM. Their ITDR capabilities and the integration with our CRM software are standout features. The 24/7 protection they offer for our devices and organizations is invaluable, especially since they've stopped big issues outside of working hours. They promptly notify us via text message so we can take immediate action. The monthly/quarterly reports are also great—they help us demonstrate the impact Huntress has on our customers' security and efficiency. Implementation through NinjaOne was easy, and the integration with Halo for logging tickets works smoothly. The friendly and knowledgeable Huntress team makes using their portal easy, and their live chat is incredibly responsive whenever I need guidance. Their availability around the clock to monitor client-facing devices and proactively handle potential issues significantly eases our workload. Everything about their services works perfectly for us. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Nothing Review collected by and hosted on G2.com.

Imran I.
II
Technical Support Engineer
Small-Business (50 or fewer emp.)
"Peace of Mind Through Proactive Threat Detection"
What do you like best about Huntress Managed SIEM?

What I like best about Huntress Managed SIEM is the 24/7 monitoring and expert analysis from their SOC team. It provides clear, actionable alerts with context, saving us time and ensuring threats are detected and addressed quickly. The platform is easy to use, reliable, and gives us confidence that our environment is being continuously protected. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

While Huntress Managed SIEM works very well overall, I’d like to see more customization options for alerts and reporting. The dashboard could also provide deeper analytics or trend visualization to make it easier to spot long-term patterns. Other than that, the service has been reliable and effective. Review collected by and hosted on G2.com.

Robert T.
RT
Mid-Market (51-1000 emp.)
"The best budget SOC, no brainer!"
What do you like best about Huntress Managed SIEM?

The SIEM its self is great aggregating logs from all sorts of sources and piping it to there soc team is perfect for the integrations we have and is flexible across all sorts of environments. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The only thing lacking is the ability to open each event and have short cut buttons to visit the respective devices page in huntress for faster work flow Review collected by and hosted on G2.com.

"Fast, User-Friendly SIEM with Stellar Support"
What do you like best about Huntress Managed SIEM?

I love the feature where Huntress Managed SIEM handles partial remediations for incidents depending on the level, which is very, very useful. I also like the support; they really get back to you usually the same day, if not the next day, which is the quickest I've dealt with compared to most service providers who might take longer. Their whole user interface is very easy to use, especially when searching between incidents, identities, or collected files. I also really like the ITDR services, which are so helpful. How information is presented is fairly helpful and useful as well. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The queries, make it similar or better than splunk and you're golden. Review collected by and hosted on G2.com.

JL
Small-Business (50 or fewer emp.)
"Security Made Simple"
What do you like best about Huntress Managed SIEM?

Deployment is fast and setup is straightforward compared to traditional SIEM solutions. The management is very easy through its centralized UI and it is easy to contact their support during incidents. They will have automated phone calls to specified staff for top priority incidents which is incredibly helpful for rapid response. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The integration library is limited compared to enterprise SIEM platforms, which restricts its use in complex environments. This limits the use cases to SMB/SME. Larger enterprises often have complex environments that need more special rules that cannot be added to Huntress. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
OI
Mid-Market (51-1000 emp.)
"Helpdesk Manager Reviews Huntress"
What do you like best about Huntress Managed SIEM?

What I like best is that it’s managed for us and doesn’t require constant attention from the helpdesk team. It’s reassuring knowing security monitoring is being handled in the background and that we’re only alerted when something genuinely needs action. It keeps things simple, reduces noise, and fits well alongside our day-to-day support work. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Huntress does not backwards sync betweel Halo CRM for the tickets / tasks. Review collected by and hosted on G2.com.

TB
Mid-Market (51-1000 emp.)
"Effortless Security Management with Outstanding Support"
What do you like best about Huntress Managed SIEM?

I love how easy it is to actually use Huntress Managed SIEM day to day. The alerts are clear, the reports make sense, and the Huntress SOC team adds a lot of value with their follow-up and context. It’s not just another tool throwing alerts at you, it’s a managed service that feels like a real extension of our team. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The only small gripe I have is that setting up some event sources can be a little clunky at first, but once it’s in place, it runs great. Review collected by and hosted on G2.com.

RF
Mid-Market (51-1000 emp.)
"Enterprise-Grade Security Made Simple and Affordable"
What do you like best about Huntress Managed SIEM?

What I like best about Huntress Managed SIEM is how it brings enterprise-grade visibility and detection capabilities into a simple, affordable managed service. The onboarding was quick, and Huntress’ team handled most of the heavy lifting for log collection and correlation. Their “Smart Filtering” dramatically cuts down on alert noise, so we only see meaningful and actionable events. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Because it is a fully managed service, you don't have the ability to adjust every rule or alert condition on your own. This is the compromise you make in exchange for not having to handle the maintenance of your own SIEM. Review collected by and hosted on G2.com.

BF
Senior Engineer
Small-Business (50 or fewer emp.)
"A Security Providers Dream: Huntress Managed EDR + Huntress Managed SIEM = One Secure Environment"
What do you like best about Huntress Managed SIEM?

Huntresse Managed SIEM is a great bang for your buck. To get a Managed SIEM tool that we can scale out to our customers is great. The fact it leverages the existing EDR tool to pull log information is great and saves us the hassle of having another appliance onsite to just be dedicated to SIEM. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The only downside I can think of is the need of the EDR tool for SIEM. It isn't really a downside in my opinion. The Huntress EDR has been doing wonders for us, I would imagine if you are using EDR you would logically use Huntress SIEM as well. Review collected by and hosted on G2.com.

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Huntress Managed SIEM