AA
aaron@allumstech.com A.
IT Admin
Small-Business (50 or fewer emp.)
"Huntress ITDR delivers exactly what you need"
5/5
What do you like best about Huntress Managed ITDR?

Not only is it easy to use, but it also works really well. The quick response and the easy dashboard make things very easy. Having everything all in one place certainly helps out as well. Pricing is also very good. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Nothing so far. Everything has worked how it needs to Review collected by and hosted on G2.com.

Ben N.
BN
Ben N.
Director | Technical Account Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Low noise, High value - Just does what an ITDR should!"
4.5/5
What do you like best about Huntress Managed ITDR?

Huntress ITDR is a great way to protect M365 tenants & Entra ID services from an ever changing attack landscape, all backed by human SOC teams checking before sending alerts to your key IT staff Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There aren’t a huge number of downsides - there are innovations and improvements coming to some front end aspects, however from a security perspective, ITDR is great. Review collected by and hosted on G2.com.

MW
Mike W.
Head of Operations
Small-Business (50 or fewer emp.)
"Peace of Mind with 24/7 Protection and Effortless Setup"
5/5
What do you like best about Huntress Managed ITDR?

The best bit about ITDR is that it's 24/7 and managed by Huntress. I can sleep safely knowing Huntress are protecting my customers. It's easy to setup and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There isn't anything I dislike about Huntress ITDR. It's something every business should invest in. Review collected by and hosted on G2.com.

PO
Piero O.
CTO
Small-Business (50 or fewer emp.)
"24x7 Identity protection for us and our customers"
5/5
What do you like best about Huntress Managed ITDR?

Huntress Managed ITDR serves as the perfect complement to their Managed EDR solution, expanding 24/7 active monitoring from devices to user identities. It can be integrated with MS EntraID, 1Password, Duo, and several other platforms. Integrations with Azure and Google are also in the pipeline. Security signals are gathered directly from the Microsoft 365 Security Tenant.

The entire Huntress suite has been transformative for our MSP strategy, enabling us to better support our customers' security needs, even during nights and weekends. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There is a lack of some important integrations, but Huntress is actively working to bring them to the market. Review collected by and hosted on G2.com.

EG
Eugene G.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"Easy Setup, Straightforward Integration, and Quick Support"
5/5
What do you like best about Huntress Managed ITDR?

Helped us greatly with a easy setup, has a lot of great information and support for it is quick and easy. Integration setup was simple and straight forward Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Less sharing with clients, which is a limitation of the platform rather than ITDR Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Convenient ITDR, but Security Posture Costs Extra"
3/5
What do you like best about Huntress Managed ITDR?

It's convenient as we already have your EDR solution. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

It doesn't include security posturing. We came from another product that was more cost effective and it included the security posturing. We are currently using Maester as a free alternative. We do not find value in having to purchase the security posturing as an additional fee because your competitors are including it. We will continue to use Maester for free. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Stress-Free Multi-Environment Monitoring with Phenomenal Support"
5/5
What do you like best about Huntress Managed ITDR?

It really eases the stress of having to monitor many different environments, and their support is phenomenal. Being able to nearly instantly respond to incidents across many different tenants brings unbeatable levels of quality to our own service. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

I honestly cannot think of anything I dislike about the platform. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Proactive Client Protection That Helps Us Stay Ahead of Issues"
5/5
What do you like best about Huntress Managed ITDR?

We are able to proactively protect our clients and get ahead of any issues before they are manually caught Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Policies could be easier to refine, the menus can at times be overwhelming. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
"Effortless Security and Automation with Huntress Managed ITDR"
5/5
What do you like best about Huntress Managed ITDR?

I really love how Huntress Managed ITDR automates processes, making it extremely convenient by eliminating the need for manual monitoring. This feature is particularly handy when our on-call technicians are unavailable, allowing us to receive alerts through a third-party system, and thereby ensuring continuous oversight without constant human supervision. This automation significantly enhances our operational efficiency. Additionally, I appreciate that it keeps our network secure by scanning files and accounts non-stop, which is incredibly helpful for maintaining security. The ease and simplicity of the initial setup also stand out, making the whole integration process smooth and straightforward. Overall, I highly recommend Huntress Managed ITDR, rating it a perfect 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

The interface has a lot of icons and not sure which one to use at times. Review collected by and hosted on G2.com.

Dominic O.
DO
Dominic O.
Cybersecurity Technician
Small-Business (50 or fewer emp.)
"Excellent service you can rely on"
4.5/5
What do you like best about Huntress Managed ITDR?

I love how thorough the alerts are, they go into great depths as to what the issue is, who the issue affects and the steps you need to do to remediate the incident.

Not only is ITDR an excellent tool to use, the Huntress team are incredibly responsive and easy to get a hold of in the event of requiring support on incidents or how to use the product Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

I feel like there are some missing nice to have functionalities missing from ITDR. For example it would be nice to be able to preview how many ITDR licenses will be billed for a client before onboarding them. Review collected by and hosted on G2.com.