I really find Huntress Managed EDR to be incredibly easy to deploy. It integrates well with our RMM software, allowing us to see everything in one pane of glass, which is super convenient for immediate attention if something needs it. From our initial usage, it seems more effective compared to other more expensive products we used in the past. The initial setup was a breeze; it was literally a couple clicks from our existing RMM solution. I can't see how it could have been easier. Overall, I'm very happy we switched to Huntress Managed EDR, as my previous vendor was underperforming and unresponsive. This move made things much better. Review collected by and hosted on G2.com.

It's hard to say what doesn't work well. The deployment of a couple of the other products besides the EDR needs a little work, but that really doesn't apply to Huntress Managed EDR. Review collected by and hosted on G2.com.

I like that EDR can catch users who navigate to password-protected files. We’re trying to enforce a stricter password policy to ensure everyone stays as safe as possible. It is incredibly easy to navigate the UI which I really appreciate. It is as easy to install onto devices as well, making the entire deployment process simple to integrate. Review collected by and hosted on G2.com.

I wish that there was more capabilities for users who already have a AV or EDR service installed on their computer, or a simple override feature. For example, in testing, I am trying to remove Datto EDR and HP Pro Wolf Security off my device to allow Huntress to work properly, but I cannot seem to uninstall these easily. I wish Huntress was able to work as seamlessly as Datto EDR can alongside Wolf Security. I attempted to reach out to SOC / customer support and did not receive a response, I emailed to incidents@huntress.com and never got a response, so I wish support was better at reaching back out. Review collected by and hosted on G2.com.

I really appreciate the 'single pane of glass' that Huntress Managed EDR offers, which allows all modules to tie in and integrate together seamlessly inside the admin console. Integration is key for me, as it lets me automate things and manage multiple tools at once. This ability to blend solutions into one pane of glass is the best thing ever. I also love the value and quality of endpoint protection provided. Scalability and automation are other aspects I like. The initial setup was too easy, which was great. Huntress Managed EDR was my first choice, and I love it so much that I can't imagine switching. Review collected by and hosted on G2.com.

At this time, I can't think of anything that don't work other than maybe more flexibility and customization and integration with the new SAT module? But since it's pretty new, I'm sure it's gonna be coming in the near future to have more white labeled customization flexibility with that solution. Review collected by and hosted on G2.com.

I deploy Huntress Managed EDR to every endpoint I manage, it is mandatory for my clients. The software features a very capable SOC that I can access for immediate threats and general inquiries. I find the isolate host feature extremely valuable, as it does not constantly flag false positives like other software does, giving me peace of mind. Also, the agent is far more lightweight than competitors'. I enjoy the thorough threat reviews and the ability to use Huntress in conjunction with other security products. The product stood out after a trial version, and it was clear after some security incidents that I had more faith in Huntress to identify and resolve threats effectively. The excellent support experiences have solidified my relationship with the product. Huntress also offers an extremely user-friendly dashboard, and the initial setup was straightforward. It's so reliable that I rate it a 10, the only software I can say that about. Review collected by and hosted on G2.com.

The only thing I can think of is a built-in link to cross-reference hashes with a reputable site such as VirusTotal. Review collected by and hosted on G2.com.

I like that Huntress Managed EDR is lightweight and effective, making it easy to manage our security needs. I appreciate the quick and efficient support that always pulls through when we need additional assistance. The ease of setup and deployment is also a big plus, helping ensure our environment remains secure. Knowing that the SOC is watching our back allows us to sleep peacefully at night, and the remediation reports are helpful for focusing on any issues that arise. Review collected by and hosted on G2.com.

Some additional reporting options to pull the security intelligence/defender versions would be nice. Review collected by and hosted on G2.com.

It continues to be a top notch product, it works as expected and has saved our clients on multiple occasions. Review collected by and hosted on G2.com.

Nothing that I can think of, I would still highly recommend the product. Review collected by and hosted on G2.com.

The overall management platform is incredibly easy to navigate and get to what I need. I can also easily see current issues, click through to get details of systems having problems and address issues very efficiently. Review collected by and hosted on G2.com.

To be honest out of ever platform I have used I don't really have anything bad to say about Huntress. I haven't run into any issues with deployment or management of the platform. IF I had to think of something it would just be ease of adding exceptions into the system. I would want a way to see a file or process get flagged and from that flag make an exception rather than having to pull data from that flagged service and create the exception from that. Review collected by and hosted on G2.com.

It is now even more integrated than what I previous said, and now have the ability to add Cloud SIEM options for your network infrastructure to it. Review collected by and hosted on G2.com.

There is other products out there who keep saying that are AI-first, but I think I like the Huntress model better. Though, I would like some update from the Huntress team on what and how that are using AI, so there is a level of transparency to its clients. Review collected by and hosted on G2.com.

The product works as advertised. We get an Alert and a remediation plan we approve the plan and the huntress team goes to work eliminating the issue. We follow up with the customer and we look like champs. Review collected by and hosted on G2.com.

No much would love a bit faster response from support Review collected by and hosted on G2.com.

I like Huntress Managed EDR for its automated remediations and spot-on identification. It really gives me confidence knowing that it has my SOC team's back, especially when there are times our security layered approach may miss critical alerts. It's reassuring to have a tool that helps when we need to quarantine a device or network. I've heard from my team that setting it up is easy. Review collected by and hosted on G2.com.

Sometimes the alerts do come in a bit later than I would expect them to, but I guess that's just a limitation of working with a managed response team that has to investigate these alerts. Review collected by and hosted on G2.com.