The reports & summary pages are helpful in identifying trouble areas (machines out of compliance with updates, etc...). We tested the system by planting infected files on different systems and running unapproved scripts & it's been able to identify & silo the effect PCs before anything could have been compromised. Review collected by and hosted on G2.com.

Some of the value fields for individual PCs are buried pretty deep in the user interface. It can be cumbersome to dig through & find things. Review collected by and hosted on G2.com.

I use Huntress Managed EDR to ensure that our clients are safeguarded from external threats that can't always be manually monitored, as it offers 24/7 SOC protection. I appreciate the professional reports and the automated remediation they provide. I like the ability to whitelist certain network connections while the devices are quarantined so that we can allow traffic that needs to communicate with the device, enabling us to continue troubleshooting in a safe manner. The initial setup was probably the easiest to implement out of all solutions. Review collected by and hosted on G2.com.

Sometimes remediations on Unix devices, like cron jobs on Mac devices, need to be done manually. Automated remediations can't handle these, which makes it tough when a device is quarantined and needs remote remediation, as it complicates safe connection to the device. Review collected by and hosted on G2.com.

What I like most about Huntress is having a team of security experts who analyze the issue and then reach out to me with a tailored assessment and clear remediation steps. The cherry on top is that I can either handle the steps myself or allow Huntress to take care of them. Review collected by and hosted on G2.com.

There are a few minor issues, but they don’t detract from the overall product. Renaming computers isn’t an option, so they have to be named correctly on the computer itself. In a few places, dates appear either in UTC or DD-MM format, which can be a little confusing in the US. Review collected by and hosted on G2.com.

I really like the NOC capability of Huntress Managed EDR. It automatically starts remediating our issues before we even get notified about them, which is incredibly helpful. The initial setup was very simple; after creating my organizations, I used the script provided, added it to my Ninja RMM, deployed the agents, and they started populating into the correct locations effortlessly. Review collected by and hosted on G2.com.

Well, some of the things that I wish we could do is deactivate without having to call you guys. When we're working with third party vendors, that say, hey. You need to deactivate your antivirus and your EDR. Before we can do anything to troubleshoot their problems. Some other stuff that I wish were was a little bit better was if we had some enhanced reporting. And, I guess if we could expand a little bit more on the customization. So that we can better integrate it with the Ninja One RMM. Review collected by and hosted on G2.com.

I use Huntress Managed EDR for its excellent ransomware detection and Windows Defender antivirus control. One of the things I appreciate about it is the visibility it gives me into what's happening on the endpoints. The integration with Windows Antivirus is quite beneficial, providing enough control to run and view scans, which eliminates the need for additional software. The automatic isolation feature is a peace-of-mind thing; if a virus executes at 3am, we don't have to rely on the human element to detect it. I also find it valuable that the computers are automatically isolated if suspicious activity is detected, rendering them inoperable until we give the all-clear, which provides incredible peace of mind. The initial setup was straightforward as well, with the integration with Defender being set up easily using the provided Knowledge base articles, and the initial deployment of just the EDR was very easy through our RMM. Review collected by and hosted on G2.com.

I don't really have anything to share here. It checks all our boxes. Review collected by and hosted on G2.com.

Huntress is ever evolving to keep up with the current demands of IT Security, doing alot of the work for us, giving us more time to focus on any areas of the business. Review collected by and hosted on G2.com.

I think the thing that would be great is if it identifies a Excel sheet for example that is called 'passwords.xlsx' If we then go and password protect the document, huntress doesnt have any method of us excluding that file. This would be great to prevent us logging elsewhere. Review collected by and hosted on G2.com.

I work at an MSP, and we use Huntress Managed EDR for all of our clients. It's a superior EDR with aggressive monitoring and real-time threat analysis. I appreciate the excellent mitigation recommendations and the agents' follow-up. The chat is quick and decisive, which I find really valuable. What I like most about Huntress Managed EDR is the people. They are a step above any other EDR team I have worked with. When I call the number, I talk to a person, period. I have never waited more than 1 minute for human assistance. The key for me is the Human element. Their people get involved and use their professional skills to look at threats. They do a detailed review, and it shows in their communications. Review collected by and hosted on G2.com.

I would like the ability to suspend protection for troubleshooting purposes. But it's not a major issue by any means. Everything else is so great, I don't mind at all. Review collected by and hosted on G2.com.

The best part is the quality of their investigations. Huntress doesn’t just flag suspicious activity — they explain what they saw, why it matters, and what to do next. From a GRC and assurance perspective, that level of clarity makes it much easier to demonstrate control effectiveness and close the loop quickly. Review collected by and hosted on G2.com.

I’d like to see more built‑in reporting options. The investigations are strong, but exporting clean evidence for audits or assurance reviews sometimes takes a bit of manual work. Review collected by and hosted on G2.com.

I use Huntress Managed EDR as an MSP MDR and managed SIEM, and I am extremely pleased with its approach, operation, and response capabilities. I appreciate the competitive pricing and understand why it is dominating the MDR market. The young team is extremely skilled, and with MDR I can move on to upselling ITDR and other products like SAT, SIEM, and posture management. In a few years, Huntress has become an authoritative voice in the analysis of malicious campaigns, phishing, and state attacks. It is not only an easy and economical product, but it works excellently thanks to a team of extremely prepared people. I can offer an SOC-MDR service without installation hours, expensive licenses, or complex configuration processes, and it is only noticeable when something goes wrong. Easy to implement, I did a proof of concept in one day and the massive deployment in a few days. Review collected by and hosted on G2.com.

more white label customization and much more customizable reports with more information or perhaps with different targets, 1 executive 1 for IT. Review collected by and hosted on G2.com.

Huntress Managed EDR stands out for its high-quality detections, very low false positives, and outstanding 24/7 SOC support. Their team doesn’t just alert — they investigate and help contain threats quickly. The agent is lightweight with almost no performance impact, and it plays nicely with our other tools. It delivers enterprise-level protection without requiring us to build our own large security operations team. Review collected by and hosted on G2.com.

The main dislike is that Huntress Managed EDR and ITDR still feel somewhat disconnected — there’s no deep linking or unified view between endpoint and identity threats. For small customers without perfect device inventory, this makes correlation harder. I’d also like the ability to directly edit hostnames in the console instead of relying on workarounds when machines rename themselves. These are small frustrations, but they add up when managing many clients. Review collected by and hosted on G2.com.