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Human Defense Platform Reviews - Page 12

Human Defense Platform Suite Overview

What is Human Defense Platform?

The Human Defense Platform is a single platform to safeguard your entire organization from digital attacks targeting exposed ad, web, mobile, and API surfaces. We detect and prevent threats that disrupt business and your customer's journey including: Account Takeover, Account Fraud, Scraping, Data Contamination, Transaction Abuse, Compliance and Supply Chain Attacks, Programmatic Ad Fraud and Malvertising. Wherever your customer is on their journey, we protect it.

Human Defense Platform Details
Product Website
Languages Supported
English, Hebrew, Spanish
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Seller Details
Seller
HUMAN
Company Website
Year Founded
2012
HQ Location
New York, NY
Twitter
@SecureWithHUMAN
3,553 Twitter followers
LinkedIn® Page
www.linkedin.com
494 employees on LinkedIn®
Description

HUMAN (formerly White Ops) is a cybersecurity company that protects organizations by disrupting bot attacks, digital fraud and abuse. We leverage modern defense to disrupt the economics of cybercrime by increasing the cost to cybercriminals while simultaneously reducing the cost of collective defense. Today, we verify the humanity of more than
0 trillion digital interactions per week across advertising, marketing, e-commerce, government, education and enterprise security, putting us in a position to win against cybercriminals.


Nick W.
NW
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Human Defense Platform Media

186 Human Defense Platform Reviews

4.5 out of 5
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186 Human Defense Platform Reviews
4.5 out of 5
186 Human Defense Platform Reviews
4.5 out of 5

Overall Review Sentiment for Human Defense PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
OG
Enterprise(> 1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HUMAN Bot Defender?

the console and dashboards are designed in a very friendly way, the information is clear, well illustrated and easy accessible for further troubleshooting during investigations Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

I do not think there is anything to dislike really, the tool as many other tools is in constant evolution, Human team is always keen to take advice onboard and incorporate it to new releases and iterations of the console Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

bot defender is helping us have visibility of rogue activity, malicious request and other attack vectors so then we can identify key attributes and engage with Human support team to prepare mitigation Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Product Reviewed: MediaGuard
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MediaGuard?

Allows us to get detailed reporting for any of our DSP partners or advertisers and provide clear insights into the fraud detection efforts we are implementing.

This keeps our supply chain clean and allows us to dispute any issues we encounter Review collected by and hosted on G2.com.

What do you dislike about MediaGuard?

Mostly just the gaps between fraudsensor and mediaguard that stem from where they do their scanning. I frequently go into the UI and build a report without remembering to switch products and it just makes me duplicate efforts Review collected by and hosted on G2.com.

What problems is MediaGuard solving and how is that benefiting you?

Ensuring that our supply is fraud and IVT free is the primary, and being able to optimize, troubleshoot, and verify when a client flags some kind of issue. The lack of a uniform scanning process across IVT vendors means we see various results but having out system run on HUMAN puts us in a strong position to confirm our supply is clean. Review collected by and hosted on G2.com.

KP
Enterprise(> 1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HUMAN Bot Defender?

I enjoy the hands off side of PX and when our team are dealing with the support team the feedback is always positive. Little interaction required with the console/UI Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Implementation was somewhat time consuming . Knowledge articles could be better as at times I have found the console difficult to navigate.

More training videos Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

mitigating automated attacks with great accuracy. Freeing up time for our SecOps team with fast response support and its hands off technology.

Helpinng protect our business and web infrastructure by mitigating attacks from bots and compromised devices. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Product Reviewed: MediaGuard
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MediaGuard?

The ability to see not only IVT broken by individual publishers, channels, domains, bundles, etc. The granularity capability of the reporting and the clarification on flagged reasons. The client service team behind the product is fantastic to work with and take any notes I may have and turn them into product features. Review collected by and hosted on G2.com.

What do you dislike about MediaGuard?

I don't have any significant complaints; I would like to understand more about the guidlines or process behind determining what is considered invalid traffic and industry norms. Like why does every traffic validation service report differently. Review collected by and hosted on G2.com.

What problems is MediaGuard solving and how is that benefiting you?

MediaGuard is helping us identify issues we find in traffic, like CTV and App, that tend to be the most problematic. They have done extensive investigations and sting operations that we have helped in, to eliminate and identify these culprits and methods of fraud Review collected by and hosted on G2.com.

FM
Mid-Market(51-1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Review source: Organic
What do you like best about HUMAN Bot Defender?

It is a very easy-to-use tool in terms of understanding the report and allowing us to white list or block IP range or region as needed. On top of the Bot Defender, the team assisting with any open issues or questions is amazing. Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Overall a great product. One issue that I have faced recently is that the default was the "Mobile Dashboard" and it was not clear to see how to change back to the general dashboard. I would prefer a way to switch different dashboards without going into a submenu. Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

The Bot Defender identifies malicious activity and helps us by blocking malicious traffic, and protects our website. Our website security is now enhanced, and we do not have to worry about being attacked by malicious users. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HUMAN Bot Defender?

Human Challenge option, the ease with which it can identify bots based on characteristics, the aggressive weighted detection on critical paths, ease of prevention based on varied characteristics during IR and centralized deployment/maintenance at the CDN Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Investigation using the solution, especially the forensics section in the GUI can improve for the better by giving additional necessary details to make the right call.

Visibility into cases and no case management tool for the user to create cases other than chat integration which does not scale well when you want to integrate with your alerting platform for Px to take action on. Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

It does its core job right i.e. the identification of varied malicious bots and it's prevention thereby reducing the number of attacks targeting our organization Review collected by and hosted on G2.com.

Roman P.
RP
Mid-Market(51-1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Review source: Organic
What do you like best about HUMAN Bot Defender?

It doesn't require complex integration on the client sides. Its work is almost transparent and decisions are rather accurate Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

- there is no immediate feedback if something goes wrong. Something like automatic spike detection and comparing statistics with previous period

- worker issues which we experienced recently Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

Helps to prevent bot attacks Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Review source: Organic
What do you like best about HUMAN Bot Defender?

There is a lot of synthetic traffic on the retail store website. PerimeterX (rebranded to Human recently) is dealing with it quite well.

- The set of features is reach: from volumetic load prevention up to account takeover detection.

- Deep integration with CDN, which allows to minimize the delay of request processing.

- Prompt and reliable support, simple issues are addressed instantly, more complex ones are investigated forwarded to dev team is needed. Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Some types of traffic may leak undetected proactively, but after reaching out to support the rule is added in reactive mode.

It may take a while to get changes made via protal applied, but stll this is tolerale.

After rebranding I can not find the Porlal login link on the website, good for me that i have it in my bookmarks ;) , let's assume this is a transition issue that will get solved shorlty. Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

There is a lot of synthetic traffic on the retail store website. PerimeterX (rebranded to Human recently) is dealing with it quite well.

- The set of features is reach: from volumetic load prevention up to account takeover detection.

- Deep integration with CDN, which allows to minimize the delay of request processing.

- Prompt and reliable support, simple issues are addressed instantly, more complex ones are investigated forwarded to dev team is needed. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HUMAN Bot Defender?

The Bot Defender can be implemented at any layer in the stack. I have had a chance to work on CDN, Nginx and JS enforcers, and all three were extremely easy to implement. Human Bot Defender provides token-based traffic filtering, which helps filter good bot traffic, and our SEO teams can do easy crawling. The UI is very user-friendly, allows domain-wise filtering and gives easy access to essential data for captchas and bot metrics. Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Expensive model and sometimes support is a little slow to respond. Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

Bot attacks, good bot filtering and provides strict protection for specific routes(sensitive and graphql, which is extremely helpful for our e-commerce traffic) Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise(> 1000 emp.)
Product Reviewed: HUMAN Bot Defender
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HUMAN Bot Defender?

Great support team, easy to use dashboard with self serve options, many ways of intergrating with different tech stacks Review collected by and hosted on G2.com.

What do you dislike about HUMAN Bot Defender?

Hard to keep track of different product offerings Review collected by and hosted on G2.com.

What problems is HUMAN Bot Defender solving and how is that benefiting you?

Website scraping and checkout bot mitigation Review collected by and hosted on G2.com.