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4.9 out of 5
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Hubtype
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8 Hubtype Reviews
4.0 out of 5
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UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Its ability to automate routine customer interactions, freeing up human agents to focus on higher-value tasks. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
While it excels at automating simple queries, more complex issues might still require human intervention, limiting its full potential for comprehensive customer support. Review collected by and hosted on G2.com.
DI
Direzione I.
Systems Administrator
Consumer Services
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Hubtype helps me maintain a more friendly design of communication with customers and relieves my team to do more detailed job. With little coding knowledge, the visual builder allows the creation of unique and appealing conversational paths. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
As of now, Hubtype has some issues when operating with complicated chatbot strategies. It falls short in proposing more detailed analysis of the particular turned conversation paths or user categories within the chat. Review collected by and hosted on G2.com.
DS
Dina s.
Social media Account Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Hubtype is easy to connect, the options it provides are amazing and meet our needs. I like the accuracy of the descriptions and the smooth language that helps in the success of the campaigns and motivating the customers. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
Hubtype is very intuitive, it gives us the required solution with minimal effort and without any complications. Review collected by and hosted on G2.com.
GR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Since I stated using Hybtype, It made my work soo easy and I'm able to connect with the customers easy. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
Few types the services provided are little slow and that is the main concern Review collected by and hosted on G2.com.
KP
kasturima p.
DEPUTY GENERAL MANAGER
Mid-Market(51-1000 emp.)
What do you like best about Hubtype?
HubType rovides a centralized point for decision-making and management, making it easier to monitor and control processes. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
HubType centralizese many operations, there’s a risk of overloading or congestion. If demand grows too quickly, it has changes to become a bottleneck. Review collected by and hosted on G2.com.
PG
Pierre-Claude G.
Technical Leader
Enterprise(> 1000 emp.)
What do you like best about Hubtype?
We like the easy of implementation in our Call Center solution. We like the flexibility offered by Hubtype. It was very easy to add a new communication channel (WhatsApp) to our customer. Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
We work with another company providing the same services. In comparaison, we couldn't find what Hubtype could offer more. As a matter of fact, we couldn't find the added value of Hubtype in comparaison with competitors. Review collected by and hosted on G2.com.
SS
Suhaiil S.
SPS Associate
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Easy to create a message channel to create a conversation between the customers Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
Free trial versions can be implemented so that people can try implementing the bot Review collected by and hosted on G2.com.
KD
Karan D.
Technical Lead
Small-Business(50 or fewer emp.)
What do you like best about Hubtype?
Hubtype allows companies to build enterprise chatbots on messaging apps where users are already using evry day Review collected by and hosted on G2.com.
What do you dislike about Hubtype?
There is nothing I dislike about hubtype Review collected by and hosted on G2.com.
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