42 Huble Reviews
Overall Review Sentiment for Huble
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Professionals, friendly and down to earth, good team and engaged Review collected by and hosted on G2.com.
There were some handover challenges between teams, but given the size of the project, this was to be expected. Review collected by and hosted on G2.com.
Huble's best assets is their people. They approach projects with a warm and friendly nature, but also quickly demonstrate their skills.
Some times the skills are complementary to our internal teams, offering the extended work bench, but on many other occasions they bring new skills and a fresh perspective to the team.
My biggest appreciation comes in their dedication to succeed, both from the agency and client perspective. Review collected by and hosted on G2.com.
There isn't too much to dislike about Huble. They are constantly looking for feedback throughout and at the end of projects in order to improve customer experience and our agency/client partnership. Review collected by and hosted on G2.com.
The whole team are excellent to work with, they are knowledgeable, professional, friendly and good fun. Review collected by and hosted on G2.com.
Nothing to complain about at all, they are great Review collected by and hosted on G2.com.
Very friendly and helpful team. Casey is a great project manager and is always there to help. Particularly impressed with their technical knowledge around CRM optimisation. Caryn heads this up for us - she is a pleasure to work with and super knowledgeable. Review collected by and hosted on G2.com.
Sometimes need to be chased for communication. Review collected by and hosted on G2.com.
Friendly and Knowledgable staff that really care about getting our problems solved. Review collected by and hosted on G2.com.
Sometimes its difficult to get full understanding of our requirements but when we are both on the same page things are great Review collected by and hosted on G2.com.
They are a true extension of our team. They know our account better than the team knows beause of how long they've been servicing our company. The team is not only smart but has the best attitude. We share a lot of laughs working with them. Review collected by and hosted on G2.com.
I wish they supported more ESPs and not just Hubspot. Review collected by and hosted on G2.com.
They have the ability to flex pretty fast and are able to accomodate or we are able to help them prioritize work properly. Thomas Mayer has been an amazing partner to get the SEA strategy to the best it has been in years. Review collected by and hosted on G2.com.
Sometimes it feel like because Global holds the budgets, their work is more important than other teams. In the case of EU, it took a pretty aggressive approach to even secure a lead like Andreea for the Special Accounts project given it was a big priority for the Head of Marketing for EMEA but not so much for Global. In those instances it becomes a bit of a power play which unfornately feel like othe projects don't matter. This then deters us from working with Huble when we can find another agency instead. Another comment is their rates are fairly high so sometimes looking into contractors for shorter time frames might make sense for short term projects. Review collected by and hosted on G2.com.
The service ethic is tremendous from everyone we worked with: client services to technical implemenation, everyone was ready to help in any way they could.
Huble took the time to really understand what we were trying to accomplish and make reccomendations; beyond just replying to a brief.
Project planning and billing are very straightforward and clear. Review collected by and hosted on G2.com.
No dislikes come to mind. We had no bad experiences with them. Review collected by and hosted on G2.com.
The friendly attitute, responsiveness, professionalism. They feel like an extension of our team, really understand the business and are great working directly with my stakeholders. No task is too big, they help us brainstorm and come up with new ideas, come up with different campaigns and support us from the beginning to end. Review collected by and hosted on G2.com.
Sometimes (during busy periods) the wait for resources (e.g. copywriter) can be a little longer than I would like, but this is addressed by forward planning and booking resources in advance by my account manager. Review collected by and hosted on G2.com.
