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Overall Review Sentiment for Hubilo
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The event setup was easy to navigate. Feedback from exhibitors was positive, especially on the discovery lounge. The support from our account manager was excellent; she was accommodating and attentive before, during, and post-event. Review collected by and hosted on G2.com.
The limited negative feedback we received was on the chat function; the main issue reported was that all team members could not see all chats and that the character limit was too low. Review collected by and hosted on G2.com.
I would like to take this opportunity to thank Deep, the CSM for my agency. Deep is fast, proactive, goes the extra mile to help us out when we have issues with the platform. Kudos to Deep. Review collected by and hosted on G2.com.
The website is not as "customisable" as you thought it might be. Some changes which deeply impact the user experience can't be changed. We understand that it's hard-coded in, so maybe hopefully in the future this can be done. Review collected by and hosted on G2.com.
The support received from Vijit Grover was great Review collected by and hosted on G2.com.
Timezones should be displayed next to the time of each session. I realize people select their time zones, but then they forget. Review collected by and hosted on G2.com.
The gamification of the platform, engagement-driven leaderboard, easy speaker tools (Zoom interface), and the breakout rooms. Review collected by and hosted on G2.com.
Not having a 1-click event access button for attendees to jump in day of the event. Review collected by and hosted on G2.com.
Hubilo allows for many areas to brand your event. We also liked all the different ways to engage with attendees independently or in larger groups. Review collected by and hosted on G2.com.
There were not many things to dislike. But if I had to choose, I would say the analytics were a little lacking for what we utilize them for. Review collected by and hosted on G2.com.
It was great to have someone from the Hubilo team assigned to you. Shreya was very helpful in answering our questions with visual aid and responding to any queries very promptly. Review collected by and hosted on G2.com.
It would have been nice to have a bit more support in setting up the platform as we are paying a substantial amount. We had to upload and set up the entire platform manually on our own, which was very time-consuming for the whole team.
Secondly, the networking lounge could not be accessed by all if they were connected to work networks. Like myself, I had to switch to personal hotspot mode to enter and use the networking lounge functionality.
Thirdly, the invite email sent from Hubilo to invite attendees to enter the platform was going to junk inbox for a lot of people so it was not received or missed. This meant I had to resend this to everyone and a lot of people coming back saying they did not receive any instructions on how to login.
Furthermore, in the booths section, there is a limit of 10 files that can be uploaded. We required more than 10 files to be uploaded in some areas so this became difficult for us and was a problem we had to workaround.
We could also not conduct our workshops in the best way on the platform and had to conduct this separately on Zoom. Thus, it would have been great if Hubilo had functionality of breakout rooms within the 'Rooms' section to allow this.
Finally, we used the 'Sessions' functionality a huge amount for our conference however a disadvantage of this was that attendees (those watching) could not interact via audio/video. It would have been great for attendees to share their audio and video for the Q&A session/where we can also 'admit' them to ask their questions. This would at least allow/prompt discussion useful to the entire audience. Review collected by and hosted on G2.com.
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I used it for my event "Welcomefest Asia." It is very user-friendly, straightforward, and very customizable. It met all our needs and we got very positive feedback from all our attendees and internal team as well. Review collected by and hosted on G2.com.
Maybe the session feature can be a little more tweaked to allow a live & pre-recorded mix of content. Networking tables should have a chat function incase there are links or more information to send over while interacting. Review collected by and hosted on G2.com.
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I like Hubilo's capability to allow 5000 participants to interact with each other. The engagement features are very helpful. Review collected by and hosted on G2.com.
There are some glitches in the breakout room. Review collected by and hosted on G2.com.
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Everything that you would want to do on an on-ground event is practically possible on Hubilo. In addition to having the ability to hold countless numbers of sessions and conferences, Hubilo offers virtual rooms, attendee matchmaking, chat rooms, and much more to allow networking among the attendees. Its interface is simple yet pleasing, and very easy to surf through. The best part about using Hubilo is the customer support they provide. The person assigned to us was so warm to talk to, and was more concerned than me about the upcoming sessions and their scheduling :p. She even made sure to keep checking with us every now and then during the 7-day event about how it was going and if there is anything she can help us with. Review collected by and hosted on G2.com.
I have used Hubilo as an attendee as well as a part of the organizing team and I did not find anything worth complaining. They offer excellent features that more or less compensate for an on-ground event and they offer help as if it's their own event. It's amazing! Review collected by and hosted on G2.com.