HR Cloud Reviews - Page 13

Excellent service, fast responses, product delivered as expected. We have been using HR Cloud for over a year and are very happy with services. Communications are exceptional. Big shoot out to Antonela Mosic she is amazing and delivers exceptional service. Review collected by and hosted on G2.com.

We have been very happy with our service and have no dislikes Review collected by and hosted on G2.com.

Love the interface, and pleasing to the eye which really makes all the difference. If I cannot focus on my screen, I will not use the website, no matter how useful it may be. I need to feel comfortable with it and I really do with Hr Cloud. Review collected by and hosted on G2.com.

Nothing! Have not faced any features I dislike yet. My use of the site has been pretty limited so far, however, using it is a part of my role at my job and I am becoming more familiar with it on a daily basis. Review collected by and hosted on G2.com.

My favorite part about workmates is how it promotes peer-to-peer interaction in a work space. Integration with Slack helps keep everything in one space as well, and helps promote interaction even more. I like that there are feeds for specific channels as well as pages you can use for things like FAQs, notes, links to resources, etc. Review collected by and hosted on G2.com.

There are certain settings that are to be desired to allow complete customization, but as workmates has aged in development, they have included more and more settings. I'm hopeful for the future of this product and hope eventually that there is even more API documentation to promote internal integrations. One thing that would be a great addition would be the ability to give anonymous feedback, while keeping the feedback private to other co-workers, to help promote feedback within the company.

The only downside I could really be vocal about is the fact that often times it feels slow, sometimes it takes a while to load pages or actions. I'm unsure if it has to do with how it is hosted or how it operates on the back end. However, I'm hopeful that in the future this is something that they'll work on improving. Review collected by and hosted on G2.com.

HR Cloud allows us to set tasks and automate reminders. This cuts down on the amount of manual follow up that we need to do and allows us to quickly see where each person is at from an overview perspective. It is easy to add or delete tasks depending on the consultant being onboarded. Review collected by and hosted on G2.com.

HR Cloud sometimes will run updates during holidays or times when they are unavailable to troubleshoot issues that often come with updates. Some of their notifications cannot be set as specifically as we would like for our purposes and different departments. Review collected by and hosted on G2.com.

I like the way the system has many options to fit your industry style and nature of a unique build that fits all teams. Our implementation guy was really helpful with testing and ideas to fit our goals and ever-changing request. :-) Review collected by and hosted on G2.com.

There are times that we may experience a time zone difference but all is well in arranging time and days that fit our schedules. Review collected by and hosted on G2.com.

The onboarding portal in HR Cloud makes it really easy to manage a complicated onboarding. We have about 48 steps to onboard a new employee and all the tasks are automatically sent out with notifications and due dates. Review collected by and hosted on G2.com.

HR Cloud is tough to troubleshoot on your own. I always end up needed to contact support when we have an issue. Review collected by and hosted on G2.com.

We are a small to medium business, we have about 15 people working full time, year round, and about 100+ seasonally. Prior to using HR Cloud everything was done manually, and with such a small full time staff this was challenging. HR Cloud's platform for on-boarding is what sold my company. We looked at many other HR suites, and stuck with HR Cloud because of the customization with checklists. The on-boarding suite is very dynamic. We've since purchased more of HR Cloud's structure including time off and ATS. We're very happy with the system as a whole. However, our favorite part of HR Cloud is the technical support. We have one person who is our main contact who is stellar. Occasionally when he is out of the office, I reach out using their chat feature and anyone I've spoken to has been very knowledgeable and helpful. Their follow through is fantastic! Review collected by and hosted on G2.com.

I can't comment too much on what we dislike, as every issue we've raised has been addressed and if it's not something they're able to fix or do immediately, they always have a game plan, a target resolution, and open communication through the process. Review collected by and hosted on G2.com.

HR Cloud’s flexibility and ease of use have made them the perfect choice. The adaptability of the system, along with their customer support being willing to find workarounds for us, has been key to meeting our every need. Review collected by and hosted on G2.com.

Nothing really. We ran into the occasional glitch but the support team was always quick to respond to us. Review collected by and hosted on G2.com.

The implementation was very easy. HR Cloud did all of the work and was able to customize the application to help optimize our existing work flows. Review collected by and hosted on G2.com.

The SMS feature. It needs to be more robust. Review collected by and hosted on G2.com.

- Ease of use from a set-up stand point

- Excellent customer service support

- Ability to take our workflow and implement it immediately

- Cloud based

- Live Chat is a PLUS! Review collected by and hosted on G2.com.

No major dislikes at the moment as we are new to the software. Review collected by and hosted on G2.com.