Hover Domains Pros and Cons

Nothing to report. I'm happy to be done with Hover. Review collected by and hosted on G2.com.

I consolidated my domain details with another provider and the support from Hover to make the transition was awful.

Hover provided an email notification of the transfer (see below). Anyone reading this email would concluded that nothing further is required. However, to proceed, the user is required to click on the hyperlink on the "or please go to our website" to authorized the transfer.

The representative had no idea what details their system was sending out to clients and they didn't seem to care too much about how inaccurate their communications were.

ENGLISH VERSION

DOMAIN NAME TRANSFER

Attention:

Re: Transfer of xxxxx.com

Tucows received notification on 2024-05-01 17:30:25 UTC that you have requested/pre-approved a transfer to another domain name registrar. If you want to proceed with this transfer, you do not need to respond to this message. If you wish to cancel the transfer, please contact us before 2024-05-06 17:30:25 UTC by:

or please go to our website

If we do not hear from you by 2024-05-06 17:30:25 UTC, the transfer will proceed. Review collected by and hosted on G2.com.

It's good to know that I can renew domains when needed at a fair price rather than having to shop around again. Renewal prices are actually the same as registration prices for some domain extensions and only 10% or more expensive for others. Review collected by and hosted on G2.com.

It's not as cheap as some for the initial registration however you don't get hit with heavy renewal fees so it's good for long term domains rather than 1 year projects. Review collected by and hosted on G2.com.

Hover is such a great service! They have been my go-to domain registrar for years. Their user interface is so intuitive and the fact that they throw in domain privacy for free is exceptional. Plus their prices are usually the lowest in the market. Review collected by and hosted on G2.com.

Honestly, it's hard to think of something that I don't like. It's just so easy to use! I suppose their onboarding process could be better for users new to interacting with registrar's, but it's pretty standard for the industry. Review collected by and hosted on G2.com.

Everything is clear and concise when you are working in the dashboard. Review collected by and hosted on G2.com.

Pricing and other services when compared to other domain companies. Review collected by and hosted on G2.com.

I am required here to enter at least 40 characters, but there is nothing I like about Hover best. Review collected by and hosted on G2.com.

No exchange server so many Outlook functions don't work. You won't, for example, be able to sync your Outlook calendar or contacts across your devices using their service. Their native email service if you don't bother with Outlook is very clunky and difficulty to use. They are only open from 8am to 8pm eastern standard time which is useless when their servere goes down and you are not in an EST area. Review collected by and hosted on G2.com.

User-friendly, good customer service, inexpensive domains. Review collected by and hosted on G2.com.

I wish I could renew my domain for the same discounted price I originally paid for it. (But to be fair, we're not talking outrageous pricing here. I just miss $12.99.) Review collected by and hosted on G2.com.

Email templates are easy to create and send. The ability to keep my work emails (which must be confidential) separate from my personal emails. Review collected by and hosted on G2.com.

The platform is not user-friendly; it's difficult to create signatures, the way messages are sorted and stored is confusing, it's difficult to customize the text you send, there is no easy way to access it via mobile device. Review collected by and hosted on G2.com.

This company has values that match my own. They support non-profits. Their customer service responds quickly and is top notch. Their search area of potential topics is robust and extensive. Since they are a very focused company they excel at what they do. It is very easy to connect domain with a hosting service. Ease of use is very solid, including user interface and instructions very anything needed. They support two-factor authentication. They give you zero reason to look anywhere else. Review collected by and hosted on G2.com.

Since they are so good, I wish their services were expanded. However, I would not want it to come at the expense of their current expertise and smooth processes. Review collected by and hosted on G2.com.

Set up with quick and easy. The support was helpful and instant. Review collected by and hosted on G2.com.

email thresholds for new email accounts. Review collected by and hosted on G2.com.

The absolute best feature of Hover is that when you call, you immediately get connected with customer service. There is no talking to a machine that tries to understand speech, no pressing numbers to get connected to the correct department - instant human. Additionally, free domain privacy for any domains that support it, major benefit. Review collected by and hosted on G2.com.

For as smooth as the admin interface is, it could be a little better. They don't always support all the new TLDs that come out - but they do their best to add the new ones as quickly as they can. Sometimes they have to manually add a domain to your account because the system doesn't support the TLD. But that's very infrequent. Review collected by and hosted on G2.com.