Houzz Pro Reviews & Product Details

Houzz Pro helps me stay organized and present a clear, polished experience for our clients. It allows me to keep track of selections, proposals, and project details all in one place, which makes everything feel more streamlined and easy to manage. From a client perspective, it creates a very clean and professional way to view items and project progress. I’m still learning the ins and outs of the platform, especially as I also use QuickBooks alongside it, but so far it has been a helpful tool in keeping our projects and communication organized. Review collected by and hosted on G2.com.

I would have appreciated more guidance during the initial setup and onboarding. A more structured walkthrough, along with clearer support for customizing Houzz Pro to match our specific interior design workflow, would have made the transition much smoother and helped us get up and running with more confidence. Review collected by and hosted on G2.com.

I love the convenience of Houzz Pro. It’s truly an all-in-one platform; with everything I need right at my fingertips. It helps keep all my information for multiple jobs organized. You can upload pictures and files to let the clients know how their job is coming along. My favorite feature is the AI Chat box, which helps me navigate the software, make changes, and get questions answered on the spot. Review collected by and hosted on G2.com.

Getting started can feel a bit overwhelming at first. Houzz offers a lot of different features, so it may come across as intimidating in the beginning. However, once you’re in the system and actively using the software, it starts to feel natural and quickly becomes second nature. The onboarding team is great at answering questions quickly and setting up zoom meetings to walk you through tasks. The AI chat box is also an invaluable tool to help navigate quick changes. Review collected by and hosted on G2.com.

It’s easy to use and straightforward to learn on my own. Houzz offers great tutorials, and the service techs are helpful whenever I have questions. My clients really love the selection sheets and the 3D renderings. They make it easy to share my design vision, and everything is super clear for customers. Review collected by and hosted on G2.com.

There’s a lot to learn, and it can feel overwhelming at times. The leads from the software haven’t been great, and when I do get leads, they’re often shared with several others in the same line of work, which makes it harder to stand out. Review collected by and hosted on G2.com.

I really like the embedded ability to communicate with clients and keep a record of communication all in one place. It saves confusion from a client emailing or calling one person and that person having to communicate the info to the rest of the team. With Houzz Pro, all of the communication is in one place and accessible to everyone. It's convenient because everyone can see the information without having to track it down. The robust estimating system and the AI assistance are features I appreciate a lot. I also enjoy the embedded options for taking room scans and easily uploading photos of the project to the customer account. These make managing customer leads, projects, and jobs more efficient. Review collected by and hosted on G2.com.

The technical instructions on how to set up the workflow could be more robust. We haven't found instructions that are step-by-step regarding data entry and flow. The invoicing portion could benefit from being more clear on the proper flow. Review collected by and hosted on G2.com.

I think my favorite thing about Houzz Pro is creating estimates and having them approved, then turning those directly into invoices for payment. It's a pretty intuitive program, making it easy to use since I've been using it for a long time. I like having all of my documentation in one spot and being able to log in from anywhere. I could see a lot of information, even the ones I don't use like estimated revenue and estimated profit. I find it very useful that I can generate a quote request as well. It makes it really easy to track everything and have access to it from anywhere. Plus, I love that the documents are connected, allowing me to see where payments were made and how much they were for. It's a really good way just to track everything. Review collected by and hosted on G2.com.

I think some of the bigger things that I wish it could do is better reporting. I could go into my reports, but there's just a few basic reports that I can find here. I'd love to be able to break down the reporting differently. It's not great for taxes and expenses and doing things like that. It would be also nice to be able to pay subcontractors using Houzz Pro. Like, if there was a way to have a section for having my subs, I could put those in here as well and make payments through here. They could track their time and create a request, like maybe a billable time or something like that. The item tracking might have been a little bit convoluted, but I think it was probably just me trying to figure it out. I don't really use the 3D floor plans because I have separate software for that. I don't really think it's as useful to me. Contracts would be nice to have, but that's more on the contractor side, I guess. Daily logs, change orders, I don't really use those either. Review collected by and hosted on G2.com.

I like how many features it offers, from mood boards and 3D floor plans to the project tracker. Review collected by and hosted on G2.com.

I’d say there are a few tweaks that could be made in the mood board department—for example, adding shapes to layer behind text, or offering AI assistance to help alter photos. Review collected by and hosted on G2.com.

So far, I’ve really liked a lot about this program. It lets me create 3D renderings, handle invoicing, and overall helps me stay organized and keep everything in one place. Review collected by and hosted on G2.com.

I haven't quite figured out the 3d room scanner, but I'm sure that feature will be nice once I learn how to use it properly Review collected by and hosted on G2.com.

I like that Houzz Pro offers unlimited users, which is a big plus for my team. The customer support is also a major reason why I switched to Houzz Pro. I find the AI function for building estimates very handy and a huge time saver, especially when moving over from a previous CRM. It includes an itemized list for completing a project, making the estimation and project phases more user-friendly for customers to understand each step. Review collected by and hosted on G2.com.

I find the lack of a filtering function for the client list when sending mass emails frustrating. I have to select all and then unselect what I don't want to send, which is not convenient. It would be nice to filter by address, name, or project. Also, it's missing the ability to download information to Excel to easily manage data within the CRM. Another issue is that I can't attach the same calendar to multiple users, which makes it difficult when everyone's using the same meeting calendar. These are areas that could be improved. Review collected by and hosted on G2.com.

Integrated functionality which allows me to be more efficient and have my team and business in less separate systems. I also appreciate that we can make suggestions for how to improve and the frequent releases to add and improve on existing and new functionality. Review collected by and hosted on G2.com.

I wish the website capabilities were more robust along with the CRM capability. These are the two areas I am considering exploring options outside of Houzz Pro to better support my business and process. Review collected by and hosted on G2.com.

I appreciate Houzz Pro's capability to manage the full stack of relations within a construction project, especially in the residential realm. It covers everything from the client experience, starting as a lead through to the final cycle, including vendor relationships and orders and managing subcontractors. The unified tech stack offered by Houzz Pro allows us to quickly organize and search through parts of the company that would typically require various technology-based solutions. This integration means I can manage contracts, estimates, takeoffs, 3D floor plans, selection boards, selection trackers, and more, all within one place. Additionally, the software facilitates communication with clients and provides financing options while allowing us to look at cash analysis, keeping everything centralized and streamlined. Setup was made easier with assistance from account executives or helpers, and once started, it's user-friendly. Overall, this software's comprehensive capabilities and support make it immensely valuable in enhancing the efficiency and organization of construction management projects. Review collected by and hosted on G2.com.

I find the experience with Houzz Pro to be inconsistent across different devices. Specifically, the functionality on our work iPads and other iOS-based apps, including mobile phones, is limited compared to what is available on the computer. I would like to see greater functionality in these iOS apps to improve our workflow and efficiency. Review collected by and hosted on G2.com.