190 Housecall Pro Reviews
Overall Review Sentiment for Housecall Pro
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They send the notifications ahead of time and all of our customers brag about that! Review collected by and hosted on G2.com.
Learning the needed reports can get complicated. Review collected by and hosted on G2.com.
There a a ton of useful features! I love the Intake forms! Review collected by and hosted on G2.com.
The only downside I have found is that I can't color code Jobs, only Employees or Areas. If I had that capability, it would get 10 stars! Review collected by and hosted on G2.com.
The ease of bringing all of our many different ways we used to opperated our business to one place. Review collected by and hosted on G2.com.
So far the fact that we have to taxes but can only have one tax uesable. So we figured our way around that. Review collected by and hosted on G2.com.
I'm a one man show and housecall pro makes it incredibly easy to keep track of invoices, send estimates, keep track of customer info and history. Can't recommend it enough. Review collected by and hosted on G2.com.
I wish I could create estimates on jobs and not make them separately Review collected by and hosted on G2.com.
Housecall Pro is one of the most versatile apps I use. I can put project/customer information in one place, while also keeping clients updated every step of the way. Review collected by and hosted on G2.com.
I wish the phone feature was a little more user friendly. Review collected by and hosted on G2.com.
Being able to manage day to day schedules for technicians. Review collected by and hosted on G2.com.
It's lag time on the mobile app and it's inability to upload attachments while performing another task. Review collected by and hosted on G2.com.
Ease of use in everyday scheduling and invoicing.
With the text and email reminders we have only had 3 no show clients in the last two years. Review collected by and hosted on G2.com.
A lot of features are added regularly when they should perfect what they've already started on. Review collected by and hosted on G2.com.
Compared to other programs, it's extremely user-friendly. If you get stumped, you can reach out via the blue bubble, or there are plenty of tutorials to walk you through with step-by-step instructions. Most tutorials have photos, so you know what you're looking for and how to implement it. Review collected by and hosted on G2.com.
The only downside I have found in using Housecall Pro is their phone app. When assigning a technician, it will send a message to the customer saying I'm the technician rather than the technician I gave the call to. Review collected by and hosted on G2.com.
I like that HCP has many available integrations and an open API. This is useful since the program lacks some features. Review collected by and hosted on G2.com.
The CRM aspect of HCP is not very robust. Review collected by and hosted on G2.com.
Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manor. Review collected by and hosted on G2.com.
So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started. Review collected by and hosted on G2.com.
