--- title: Hotjar by Contentsquare Reviews meta\_title: 'Hotjar by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 345 reviews by the users' company size, role or industry to find out how Hotjar by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 345 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Mouseflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hotjar-by-contentsquare/competitors/alternatives) # Hotjar by Contentsquare Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hotjar by Contentsquare but has limited features. Are you part of the Hotjar by Contentsquare team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers. * * * Seller [Contentsquare](https://www.g2.com/sellers/contentsquare) Discussions [Hotjar by Contentsquare Community](https://www.g2.com/products/hotjar-by-contentsquare/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhotjar-by-contentsquare%2Freviews) ## User Insights Average based on 345 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Hotjar by Contentsquare Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contentsquare ](https://www.g2.com/products/contentsquare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Ayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush J.") AJ Ayush J. Sr SEO ecommerce specialist Mid-Market (51-1000 emp.) 6/27/2025 Guest users or non-business users of the software, not included in G2 scores. "Precise tool to monitor throughout the user journey" 4.5/5 What do you like best about Hotjar by Contentsquare? These tools provide incredible user insights via visual features like session replays and heatmaps with device information. easy installations and provide the real-time recording in max 25min Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? there is nothing to dislike, but adding more features like a/b testing and mobile support could take this app to another level. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Hotjar helped us to identify the pain points users were suffering, such as bounce rate and extreme clicks, and any functionality not working. This helps us to optimize the overall user experience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dana Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dana Y.") DY Dana Y. Product Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 2/6/2025 "Good service to record visits to your website" 4/5 What do you like best about Hotjar by Contentsquare? - Good service to record videos of how clients interact with your website - Easy to deploy using Google Tag Manager - Script very lightweight, we haven't noticed negative impact on website speed - Heatmaps can be very interesting for e-commerce projects, we use this a lot - You can filter using UTM tags what visits will be recorded, also you can trigger recording for custom events - You can filter visits to watch via Devices, Sources, Audience characteristics, etc. This can help if you need to monitor one traffic channel Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? - Limitations even on paid plans are very severe. You have very limited visits to record even on paid plans - No mobile app to monitor on the go - No A/B testing tool Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? We use this service to track how users from different traffic channels interact with our website, also it's a good tool to check up different tech mistakes and bugs on a website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/19/2025 "Great tool to understand how users actually interact with our site" 4/5 What do you like best about Hotjar by Contentsquare? Hotjar makes it really easy to see how visitors experience our website. The heatmaps and session recordings give us visual proof of where users click, scroll, and drop off. We can see how people move through the site. I also like the feedback widgets. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? When you have a high-traffic site, recordings can pile up quickly and it can get overwhelming to review them. I also wish the filtering options for recordings were a bit more advanced. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? We’ve used Hotjar to improve our conversion funnel. Watching recordings helped us spot a confusing form field that was causing drop-offs. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Amit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit S.") AS Amit S. Product Manager Mid-Market (51-1000 emp.) 9/16/2025 "Best tool for analytics/ tracking and visualize the real time issue which a user face." 5/5 What do you like best about Hotjar by Contentsquare? Best part is user session screen recording, it helps to under stand the exact issue which user is facing in a digital journey. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Nothing to dislike about hotjar. can recommend to others. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? with help of heat map and session replay able to see the real time user journey and where the user is doing major actions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DO Daniel O. Digital Marketing Manager Mid-Market (51-1000 emp.) 7/25/2025 "Very useful for assessing site interaction and Ux" 4/5 What do you like best about Hotjar by Contentsquare? I use it a lot of assessing landing pages - are people clicking in the intended places, how far down the page are they scrolling etc Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? There could perhaps be more auto-generated insights and reports, eg are certain pages getting above average levels of rage clicks Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Are our landing pages performing as intended - are there differences across mobile and desktop Where are customers having issues, eg, assesssing changes to high-use pages such as checkouts and account Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Newspapers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Newspapers") UN Verified User in Newspapers Mid-Market (51-1000 emp.) 10/8/2025 "A nice easy way to look into website performance" 4.5/5 What do you like best about Hotjar by Contentsquare? It's easy to set up, to understand and the heatmaps and session replays help understand quickly where users struggle or where there's a need for UX improvement Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Analytics features are still limited; this tool does a bit of everything but not in depth Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It helps understand w-fast how users navigate through website Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Mid-Market (51-1000 emp.) 10/13/2025 "Handy UX analytics" 4.5/5 What do you like best about Hotjar by Contentsquare? Very easy to use, our primary source for UX metrics Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? I can’t think of anything major right now. The only difficult thing is explaining what hotjar does to stakeholders - but that’s on us Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? UX metrics Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PT Pedro T. CEO Small-Business (50 or fewer emp.) 9/16/2024 "An Indispensable Tool for Understanding User Behavior" 4.5/5 What do you like best about Hotjar by Contentsquare? I’ve been using Hotjar for several years now, and it has become an indispensable tool for our team. The insights we gain from Hotjar’s heatmaps, session recordings, and feedback polls are invaluable. Here are a few reasons why I highly recommend Hotjar: User-Friendly Interface: Hotjar’s interface is intuitive and easy to navigate, making it accessible for team members of all technical levels. Comprehensive Heatmaps: The heatmaps provide clear visualizations of user interactions, helping us understand what captures our users’ attention and where they might be encountering issues. Detailed Session Recordings: The session recordings allow us to see exactly how users navigate our site, which has been crucial for identifying and fixing usability issues. Effective Feedback Tools: The feedback polls and surveys are easy to set up and provide direct insights from our users, helping us make informed decisions. Excellent Customer Support: Whenever we’ve had questions or needed assistance, Hotjar’s support team has been responsive and helpful. Overall, Hotjar has significantly improved our ability to understand and enhance our users’ experience. It’s a must-have tool for any team looking to optimize their website or app. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? Nothing. I'm happy with the tool, and the freemium option is nice for small startups like Vizologi https://vizologi.com/ Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It helps us to understand what is failing in our UX and UI. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 3/26/2025 "A great tool but needs more support for users" 4/5 What do you like best about Hotjar by Contentsquare? Being able to watch back recordings and see heatmaps Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? I think more support is needed to help users get set up in a way that is useful for them to gain insights Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? Seeing which elements of our website are most engaging to users and which are confusing them Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 11/12/2024 "Great user feedback" 4/5 What do you like best about Hotjar by Contentsquare? Once you go through the easy install, you get so much possibilities to enquire your users and gain valueble insight. Review collected by and hosted on G2.com. What do you dislike about Hotjar by Contentsquare? It is a quite an expensive tool. Feedback is very usefull, but you do have to pay for it. Review collected by and hosted on G2.com. What problems is Hotjar by Contentsquare solving and how is that benefiting you? It's an early warning tool for new features. If a bug slipped into production, hotjor brings it to light. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Hotjar by Contentsquare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hotjar by Contentsquare ](https://www.g2.com/products/hotjar-by-contentsquare/discussions/new) ![Dheeraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj M.") DM Dheeraj M Pai • Last activity over 5 years ago Is there a python/Node.js API Client for hotjar? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) GU Guest User • Last activity almost 3 years ago What is Hotjar used for? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hotjar-used-for) [ View all Discussions ](https://www.g2.com/products/hotjar-by-contentsquare/discuss) ## Pricing Options Pricing provided by Hotjar by Contentsquare. ### Free Free ### Growth $39.00 ### Pro Contact Us [ View More Pricing Information ](https://www.g2.com/products/hotjar-by-contentsquare/pricing) Hotjar by Contentsquare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5(690) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-smartlook) ##### ##### Hotjar by Contentsquare Features Reporting Heat Maps Session Replays Monitoring Administration API / Integrations Performance and Reliability User, Role, and Access Management Analysis Conversion Opportunities Side-By-Side Analysis Mobile Device Analysis User Behavior Click Tracking Mouse Movement [ View More Features ](https://www.g2.com/products/hotjar-by-contentsquare/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics) [Survey](https://www.g2.com/categories/survey)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics)[Software Testing](https://www.g2.com/categories/software-testing)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[User Research](https://www.g2.com/categories/user-research)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which co-browsing platforms integrate with leading CRM systems to automatically log session transcripts into customer records, for an enterprise contact center?](https://www.g2.com/discussions/which-co-browsing-platforms-integrate-with-leading-crm-systems-to-automatically-log-session-transcripts-into-customer-records-for-an-enterprise-contact-center)[Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[Which Google Workspace academic solutions have the best reviews from operations managers during the implementation phase?](https://www.g2.com/discussions/which-google-workspace-academic-solutions-have-the-best-reviews-from-operations-managers-during-the-implementation-phase) [What columnar storage benefits do wide column databases provide for large-scale data analytics and reporting workflows?](https://www.g2.com/discussions/what-columnar-storage-benefits-do-wide-column-databases-provide-for-large-scale-data-analytics-and-reporting-workflows)[Best billing software with automated payment reminders](https://www.g2.com/discussions/best-billing-software-with-automated-payment-reminders)[Pros and Cons Details](https://www.g2.com/products/hotjar-by-contentsquare/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)