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249 HostGator Reviews
Overall Review Sentiment for HostGator
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It's very easy to use, and their customer service reps are patient and helpful. Review collected by and hosted on G2.com.
When I contact customer service, sometimes the person I get is very slow to response (chat) and not all are knowledgable. Review collected by and hosted on G2.com.
The support is mainly great and you get your queries answered very effectively. The pricing is also very competitive when compared with other services. Also we never had any major downtime. Review collected by and hosted on G2.com.
The frequent pitch from sales team for upselling sometimes feels annoying. But product wise there wasn't anything that we disliked Review collected by and hosted on G2.com.
Nice interface and easy to navigate control panel. Implementation of new domains and email accounts is easy. Customer support is quick. I have 5 domains and use it often. Integration has been good to date. Review collected by and hosted on G2.com.
To be honest, nothing stands out that would be considered a major problem. Review collected by and hosted on G2.com.
its user-friendly interface and accessibility, making it an excellent choice for individuals and small businesses looking for easy website hosting solutions. HostGator offers a straightforward setup process, a range of hosting options, and reliable customer support with many features. Review collected by and hosted on G2.com.
occasional issues with website loading speeds Review collected by and hosted on G2.com.
Their domain works smoothly and without any problems. Review collected by and hosted on G2.com.
We used to have a domain WSJP.INFO. We have canceled it and we have just received an e-mail that they auto-charged me $104 for renewal for 3 years. I never authorized this payment and I have called them and said that they cannot refund the money back. Be careful, make sure you cancel autopay. Review collected by and hosted on G2.com.
It is easy to use for hosting WordPress sites for our company. Customer Support is very friendly and effective. I used the WordPress hosting, Cpanel and email hosting as features. As it was for WordPress, the Cpanel was well configured by Hostgator in order to operate the multiples websites we have. Review collected by and hosted on G2.com.
There were cheaper options than the $3.75 offered currently for their base plan. Review collected by and hosted on G2.com.
At this point, nothing honestly. There's really nothing good about the service. Review collected by and hosted on G2.com.
Slower than the average hosting package of the same price, they overcram their servers. Their support is literally the worst I've ever dealt with and will leave your account in worse shape than when you spoke to them. Every HostGator support interaction consists of two parts, the first agent you talk to who tells you one thing, and then the second agent you talk to who tells you the first agent was mistaken and steered you wrong. By the end of it, something WILL be screwed up on your account.
Half the time you can't even get into your dashboard because of their aggressive Cloudflare configuration that rate-limits you. Review collected by and hosted on G2.com.
HostGator's support is actually pretty timely for such a large entity, any issues major or minor were treated with prompt service
The Cpanel provided a very comprehensive layout for Web Administration so implementation was easy
Access to the DB also allowed for transfering of websites without much issue Review collected by and hosted on G2.com.
The inital rise in cost when we renewed after the first year Review collected by and hosted on G2.com.
