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HostGator Reviews & Product Details - Page 3

HostGator Overview

What is HostGator?

HostGator is a global provider of web hosting and related services. Since being founded in a dorm room, HostGator has grown into a leading provider of Shared, Reseller, VPS, and Dedicated web hosting. Our guarantee to you: 24/7/365 Support Our support staff is available 24/7/365 to assist you via Telephone or LiveChat with any hosting-related questions. 45-Day Money-Back Guarantee Try our services at no risk! If you're not completely satisfied, you can cancel your hosting plan within 45 days for a complete refund. 99.9% Uptime The availability of your website is our top priority. We stand by that fact with our uptime guarantee!

HostGator Details
Languages Supported
English
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Product Description

HostGator has all the tools you need to create a beautiful website, portfolio, or online store. Our drag-and-drop website builder and mobile-friendly templates make it easy to create a great-looking website fast. With 24/7/365 live expert support, there's always someone to help you when you need a hand. Take your website from dream to reality with affordable shared, reseller, VPS and dedicated web hosting from HostGator.


Seller Details
Seller
Web.com
Year Founded
2021
HQ Location
Jacksonville, Florida
Twitter
@Domaindotcom
170,368 Twitter followers
LinkedIn® Page
www.linkedin.com
2,274 employees on LinkedIn®
Ownership
Newfold Digital
Total Revenue (USD mm)
$1,300
Description

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, Yoast and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. #TeamNewfold


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Overview Provided by:
Powerful Website Hosting Services

Recent HostGator Reviews

John D.
JD
John D.Small-Business (50 or fewer emp.)
3.0 out of 5
"Great for newbies, bad titan email service"
One of the cheapest hosting providers and has litespeed hosting and options for a faster website, great for newbies looking for an easy hosting to ...
Amr Y.
AY
Amr Y.Small-Business (50 or fewer emp.)
4.0 out of 5
"good customer service"
A lot of hosting options, offers and 24/7 customer support
Marcello T.
MT
Marcello T.Small-Business (50 or fewer emp.)
4.0 out of 5
"Complete hosting with cPanel and great cost/benefit"
I've had some customers with virus issues on a customer site and the support team was able to resolve it smoothly. The service is via chat or tick...
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0 people requested security information

HostGator Media

HostGator Demo - Customer portal
Manage your website, email marketing and more all through the HostGator customer portal.
HostGator Demo - Gator by HostGator
Our all new, all-in-one website building and hosting solution.
HostGator Demo - Website Builder
Use HostGator's Website Builder to get your site up and running quickly.
HostGator Demo - HostGator.com
Learn about all our powerful web hosting features at hostgator.com
Answer a few questions to help the HostGator community
Have you used HostGator before?
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249 HostGator Reviews

3.6 out of 5
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249 HostGator Reviews
3.6 out of 5
249 HostGator Reviews
3.6 out of 5

HostGator Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HostGatorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Leonard R.
LR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

The dashboard is somewhat friendly, but not 100% easy to navigate. It's better than it used to be. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

The customer service is one of the worst I've ever engaged with. Not only does it take a long time to get someone to respond to you, but they're interested only in getting rid of you as quickly as they can. Their listening skills are second to none. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

A client of ours utilizes it for shared hosting. I would not use HostGator for my clients. The problem it's solving for one of our clients is that they are hosted there, fairly trouble free. Review collected by and hosted on G2.com.

Rahul K.
RK
Information Technology Manager
Information Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

HostGator is the first brand I have used to buy VPS in India location, their cloud VPS is just awesome, the speed is lighning fast and the backend Team is just fabulous in handeling the backed system.

Awesome Customer Support, more features and easy to manage and impelement Review collected by and hosted on G2.com.

What do you dislike about HostGator?

The cost if little high comrative to the market, you can can get the same service at lower cost but again the HostGator quality is just awesome Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

I used to have reseller hosting from a different vendor but I was seriously struggling with the speed and virus, I baught VPS from HostGator and I was able to make my website super fast and secured Review collected by and hosted on G2.com.

Heni K.
HK
Web Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

I like the simplicity of using the server and also the ease of doing the real-time implementation of the websites. We also encountered some errors and their support team was available on the go. We have been using many services so far and HostGator is one of the go-to products that we use. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

There is nothing specific that we don't like in terms of using it. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

It solves the problem of hosting websites and even configuring new websites with the help of Cpanel. It also helps a lot when we encounter any bugs in it specifically in terms of malwares. Sometimes it also helped us by taking the backup of the site as we had the pro plan. Review collected by and hosted on G2.com.

Verified User in International Trade and Development
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

One of the standout features of HostGator is its user-friendly interface, making it easy for beginners to set up and manage their websites. The control panel is intuitive and offers a variety of tools for website administration, domain management, and email setup.

HostGator's customer support is generally well-regarded, with 24/7 live chat and phone support. Users appreciate the prompt and helpful responses from the support team, which is crucial for resolving any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

HostGator generally provides reliable uptime and decent loading speeds, some users have reported occasional performance issues. This might include instances of slower server response times or occasional downtimes, impacting the overall user experience. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

Fast setup of a site Review collected by and hosted on G2.com.

Gabriel G.
GG
Demand Generation Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

The server is never down, its very easy to make changes using the cpanel Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Price increases they do on a yearly basis Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

I used to deploy AWS for Wordpress instances, this is easier , faster and more intutive . Like the cpanel eperience to change everything needed and to access files like htaccess for changes Review collected by and hosted on G2.com.

Aziz A.
AA
Security Researcher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

I like the provides at a very good price not too high. And their customer support is really to from my experience and the use interface is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

I still haven't faced any difficulty from Hostgator but Common criticisms of Hostgator include concerns about customer support, occasional performance issues, higher renewal costs, reported downtime, and upselling during the sign-up process Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

HostGator solve the problem of web hosting by offering affordable and scalable hosting services with a user-friendly interface. This benefits individuals and businesses by providing a reliable platform for online presence, technical support, and the flexibility to adapt to growing needs. Review collected by and hosted on G2.com.

Ankit  V.
AV
MarketSupport lead
Outsourcing/Offshoring
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about HostGator?

I had never used and domain but when navigating on HostGator, Payments, managing Server and everything is at ease.

Adding or getting a new domain was not a hassel and managing multiple domain did not had any concerns at all. Live chat is also very effective. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Sometimes the support are unable to assist us on timely manner. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

I was able to make sure my site is secure and they had all the security appliable from their end to ensure we did not have any site breach. Review collected by and hosted on G2.com.

Michał K.
MK
Founder and Digital Craftsman
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

I like their communication skills, they have a couple nice people in support. It's easy to use. It's fairly easy to start a project and make it run. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

It's slow and doesn't scale like new cloud hostings.

It has limited functionality, no auto scaling, no auto load balancing. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

Some of my clients use it, that's why I have to use it. Review collected by and hosted on G2.com.

Alwin J.
AJ
Quality Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

The thing I like about hostgator is it's fast servers and the support from the company. Also it's easy to use and vey easy to implement. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

The pricing might make a bad thing because as a web developer, we need to host multiple domains, at that time sometimes it felt like a disadvantage. Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

As a consultant and a developer company we are focused into hosting multiple domains for several clients. So by using hostgator, their services are the best I would say compared to some other services which I have used in the past few years. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HostGator?

HostGator is a reliable web hosting provider with a user-friendly interface. Their customer support is commendable, offering quick responses and assistance. However, occasional server issues and performance fluctuations have been reported. Overall, it's a decent choice for beginners and small businesses, but users with high traffic websites might want to explore more robust options. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Nothing yet when find will let you know . Review collected by and hosted on G2.com.

What problems is HostGator solving and how is that benefiting you?

HostGator solves the problem of web hosting by providing reliable services, making it easier for individuals and businesses to establish an online presence. This benefits users like you by offering a platform to host websites without the need for extensive technical expertise. The user-friendly interface and customer support help streamline the process, allowing you to focus on your content or business rather than dealing with complex hosting issues. Review collected by and hosted on G2.com.