Hostfully - Property Management Platform Pricing Overview
Hostfully - Property Management Platform at a glance
https://www.hostfully.com/pricing/property-management/
| Name | Price | Features |
|---|---|---|
| Starter | All the main features to get your vacation rental business started. Starting at $99/year, please contact the Hostfully team for more pricing details.
| |
| Pro |
| |
| Pro Plus | Everything you need for growing your businesses. The pro plan costs $199/month and offers 5-11 listings and the Pro plus plan costs $249/month and offers 12-19 listings. The plans charges a one-time implementation fee of $600 as well.
| |
| Premium | Starts at $260 per month for 20 listings and goes up to $1,500 per month for 250 listings, if you have 250+ please contact sales for a custom quote. The plan charges a one-time implementation fee of $600.
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Hostfully - Property Management Platform pricing & plans
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Hostfully - Property Management Platform Pricing Reviews
The support system and the integration of the channels and other software. Review collected by and hosted on G2.com.
There is not much to dislike. There is a learning curve, which is to be expected with a comprehensive software solution. Review collected by and hosted on G2.com.
I like being able to sync my listings and calendars across rental sites Review collected by and hosted on G2.com.
So much!
The app:
- it is slow & crashes often
- only shows messages and calendar
- does not distinguish between read/unread messages
- you can't access the listings themselves
- can't check on invoices/transactions
- no support chat options (FYI, this is the only way to speak to someone & it must be online, they can take over an hour to get back to you, and you have to leave the page open waiting for them to respond)
The hosting platform site:
- the site is slow to load (if it even does) and often crashes
- it is difficult to view and move photos within the listings
- the photos are cut off in the listings on their direct booking page (everything is horizontal). Why not offer grid views, orientations, etc?
- there is a "you are not a robot" confirmation on the bookings page which times out often and crashes
- text message alerts are not consistent, leading to missed guest messages
- getting someone to respond to what you actually ask about on the online support chat feels like pulling teeth. They are really talented at talking around an issue or ignoring what you ask about
- their transaction lists are confusing, lack information, and make it difficult to match up transactions into your bank account with particular bookings
Guidebook:
- this is actually pretty nice. Only disappointment is that you can only link to the entire guidebook, not to specific tabs (some guests need the specific link)
Overall, this is a platform that feels closer to 2005 than 2024. It is clunky, not user friendly, and expensive. However, it is the customer service that makes all this feel like an insult and a money-grab. Buyer beware Review collected by and hosted on G2.com.
